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The Maids - Frederick & Northern Montgomery County

House Cleaning, Window Cleaning, Carpet Cleaning

About us

The Maids of Frederick and Northern Montgomery Counties offers maid and house cleaning services you can trust. Our staff is bonded and insured. Products and equipment are provided. Satisfaction guaran

Services we offer

Cleaning Services, House Cleaning, Maid Service, Window Cleaning, Capet Cleaning Maintenance, Moving Cleaning Services, Same Day Cleaning Service, Spring Cleaning Services, Fall Cleaning Services

Services we don't offer

Trauma scene, disaster & infestation cleaning.

Amenities



Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.735 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
6%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 35 reviews

Josh B.
03/2019
5.0
house cleaning
  + -1 more
They cleaned the the base boards, appliances, mopped, fans, carpets, bathrooms and stairs.
Description of Work: Cleaning of house

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

K N.
09/2017
5.0
house cleaning
  + -1 more
Perfect! No stress for me and a lovely clean house soon to go on the market!
Description of Work: We had the Maids come out and do a cleaning as we were moving to a new location and wanted the house to be as clean as it could be so as to be sold. We were absolutely thrilled with the results - the house actually sparkled when they were done. The ladies were totally professional and were so focused on making sure that everything was cleaned and double cleaned before they left. The cleaned our house as if it was their own. Now that we have moved I can't wait to get all the boxes put away so I can schedule them to clean our new house on a weekly basis. Yes, they were that good!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward F.
09/2017
5.0
house cleaning
  + -1 more
We have been using The Maids for several months now and are consistently pleased with the work. Nick, the owner, is accessible and responsive. The team members are unfailingly pleasant, prompt, and thorough. Maria, the team leader, follows up on each room before the team leaves the house. As someone who has a very long commute, it is wonderful to have the burden of the routine housework off my mind.
Description of Work: Bi-weekly cleaning, whole house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brittni L.
06/2017
5.0
carpet cleaners, house cleaning
  + 0 more
Wow! So impressed! I was referred to The Maids by a co-worker who couldn't say enough good things about their ability to make her house sparkle. We gave The Maids quite the task with our house and they did not disappoint. I don't think my house has ever been this clean.As a busy, working Mom it is not always easy to find the time to really clean the way I would like. The Maids saved me a weekend (if not more) of cleaning and missing out on family time. I will be signing up for a regular monthly cleaning. Thanks again!
Description of Work: Deep House cleaning of two main levels of our home. We have a birthday party for my daughter this weekend and I was stressing to find the time to clean along with all of the other items on my list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vinita S.
01/2017
5.0
house cleaning
  + -1 more
Great. They are fast, thorough and do a great job .
Description of Work: Monthly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie R.
12/2016
5.0
house cleaning, window cleaning
  + 0 more
They were very professional and friendly. They did a great job considering it was in rough shape.
Description of Work: Our condo was a mess when our tenant moved out and they did kitchen and bathroom cleaning as well as the whole house deep cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michele A.
11/2016
5.0
house cleaning
  + -1 more
The owner called to say the staff would be late due to traffic, so she herself came on time. The remaining crew arrived a little later, and together, they had 95% of the house cleaned in a couple of hours or less. They missed a few spaces - corners, narrow areas behind furniture that were reachable with a little effort - and they cleaned the hardwood floors with water (or something that left streaks on the floors). But they didn't break anything, cleaned out the cobwebs and fingerprints on the stainless steel appliances, and were friendly and professional. The only reason I would not hire them again is because I moved away from Frederick County, and I typically clean my own house.
Description of Work: Housecleaning in preparation for listing house for sale

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$180

Jamison B.
10/2016
4.0
house cleaning
  + -1 more
Good. Wish my Spanish or their English had been better but we managed :-). Overall they got the job done in a timely manner. Could have been a bit more aggressive with the floor cleaning and dusting, but there was a lot for the time purchased. Both women were smiling and friendly, which always appreciated.
Description of Work: House clean - deep cleaning for bathrooms and kitchen. Overall dusting and floors .

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Jeffrey B.
06/2015
1.0
house cleaning, window cleaning
  + 0 more
This is the worst, most overpriced cleaning service I have ever used. They have a very good sales pitch but beware of the details they do not tell you. Their catch is what is included with the service and what is not. I was told multiple times that items were not included and they would have to charge extra. I purchased a new home and was planning the logistics of getting the house cleaned right after my closing before the moving company arrived. I requested that they arrive at 12:30 to start, they didn't get to the house until 1:30. This caused a big problem since the movers arrived at 2:30. I was forced to redirect their efforts to get them out of the way of the movers. The office called me and basically told me it was my problem and stressed that they were still charging me the full amount even though not all services were provided. Although i redirected them to focus on the bathrooms and kitchen, there were still cob webs and uncleaned portions of the floor. They did come back to the house a few days later to correct this. Be advised that their "window cleaning" service only includes the glass. My new home has storm windows and I was told they would charge extra to clean the sill between the window panes. I will never use this service again, if you are considering using this company please think twice. For clarification, I gave an "F" for professionalism due to their office staff, the ladies who came to the house were professional.
Description of Work: Move in nouse cleaning.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$450

Response from The Maids - Frederick & Northern Montgomery County
[Member Name Removed] – we’re sorry that your recent visit from The Maids was anything other than exceptional. We do our best to provide an accurate arrival time, but as things go in our industry, we can never offer a specific time, therefore we always give windows, in this case, we did arrive within our offered timeframe. Things did get a bit hectic when the movers arrived and our team was redirected to different areas of the house. After the clean, your wife contacted us to let us know she was unhappy with some areas, to which we did come out and fix, and we offer our apologies for having missed them the first time. Concerning the windows, there must have been a miscommunication in what our services entail. We will gladly clean the inside of windows, however our scope simply does not cover the outsides or storm windows. We apologize if this wasn’t communicated clearly. Upon leaving your home the second time, we thought we’d made the situation right by you, and do apologize that you’re still unhappy.

ROBERT H.
01/2015
5.0
house cleaning
  + -1 more
They were fantastic. I was impressed. They did a great job, but they are expensive. For a 4 hour day they want $600 for a medium size rancher. You are not hiring someone for a couple hundred Dollars. This is a group that comes in and knocks it out. They are very organized, and very professional. I would recommend them.
Description of Work: I used The Maids - Frederick & Northern Montgomery County.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

JODEE L.
01/2015
5.0
house cleaning
  + -1 more
It's a little bit pricey, but they do a great job. They are also very quick.
Description of Work: We hired them to do a full cleaning and have been coming on a monthly basis.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

M Sue R.
11/2014
5.0
house cleaning
  + -1 more
A real person calls me two days in advance of the visit as a reminder and give me an estimated time of arrival and asks if everything is going ok with the workers. If I don't answer they leave me a detailed message. They are always on time within an agreed upon two hour window. They have done an excellent job just about every time they come. They are very consistent. The cleaning persons, usually (4) of them are always professional and they whip through here in about an hour. My house is always de-cluttered and straightened so nothing is in the way before they come. The same crew does not come as did before, but they all do great work. Occasionally I check their work before they leave just to make sure they have not missed anything,. 99 o/o of the time I can't find much they missed if anything. I am very picky due to having asthma and allergies so I expect them to get all the dust and clean everything well. You can tell they have been here cause it smells clean, but they use all natural products because of my allergies/asthma and there is no and quot;cleaners smelland quot; which is just what I asked for. They provide their own cleaning products and cleaning materials. They also leave my paper towels, toilet paper and tissue boxes with a really cool little flower or decoration each time. That just makes my day that they take a second to do that! I could not keep the house clean, do everything else I do and take care of other challenges I have, without them. I have had 8 other cleaning services come give me a quote and they were all too high. I have tried 4 other services and none of them ever did the job as well and thoroughly as this agency. With the others I have tried there seemed to always be something missed or something else with scheduling, rules, staff ect. to make me not want their service. They did increase my rate $5.00 last November and $5.00 again this November . I did not mind, because they are worth it! Overall, A plus in my book!
Description of Work: They came out and gave me a quote in October 2012 and quoted $120.00 which was my budget amount. I agreed with the amount and they started cleaning 10/29/14. They clean about 1600 square feet. This footage includes : upstairs Master bath and upstairs full bath and hallway down the stairs. They clean downstairs, Convenience rest room, kitchen, dining room, living room and solarium. The owner is the one who came out. Very professional and just a nice Man.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Jane R.
10/2014
5.0
house cleaning
  + -1 more
I have been very happy with the responsiveness of the Maids and their thoroughness. The same team cleans each week so they get to know how I like things done. Anything that I bring to their attention is addressed promptly. Definitely great value for money.
Description of Work: Initial full house clean ($400) followed by bi-weekly cleaning ($188).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188

William L.
10/2014
5.0
house cleaning, carpet cleaners, window cleaning
  + 1 more
We reached out to the maids when our regular housekeeper of several years was unable to continue for family reasons. The intital contact and visit by the owner/manager was timely and thorough and the task based price we received was, though more than we were used to, fair given what we had asked to have done. The women on the team(s) that take care of our home are quick, efficient, pretty thorough and happy to accommodate if we point to a task that we would have them do differently and more to our liking. For an appropriate additional fee, we can (with notice) have specific tasks added to the regular cleaning (i.e. refrigerator/oven cleaning, windows, carpet shampooing, etc.). We also like the security that having a company which is bonded and insured gives us. All in all, we have been happy with and quot;The Maidsand quot; and have recommended them to others to consider.(Price quoted is per cleaning / single family 3br/3ba suburban home cleaning up after two adults, a baby and a cat!)
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$173

Pamela F.
10/2014
5.0
house cleaning
  + -1 more
Everything they said they would do was done! It was wonderful walking into a spotless house after work and even seeing the towels decoratively folded. I like the fact that they don't make you sign a contract as the previous company I used required -- they just do an excellent job so that you WANT to keep using their services.
Description of Work: They cleaned my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166

Vickie S.
07/2014
5.0
house cleaning
  + -1 more
The Maids have been cleaning my home for 1 and 1/2 years. It is always a pleasure to come home to a clean house. They worked around my schedule when needed. They got me through some difficult months due to illness. My husband wasn't sure he was comfortable having and quot;strangersand quot; in our home when we weren't there but now he is the first to compliment on how great the house looks after they have cleaned. The house smells clean but the scent is not harsh. I don't know what they do but my hardwood floors remain clean much longer compared to when I clean them and this was with a dog with long hair!
Description of Work: Cleaned 4 bedrooms, 2 1/2 baths, den, eat in kitchen, dining room, front room, foyer with stairs, and study. Every two weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Jim L.
07/2014
5.0
house cleaning
  + -1 more
Great. Best Cleaning Service We've Ever Used. And Very Consistent.
Description of Work: Cleaned our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Teresa C.
07/2014
5.0
house cleaning
  + -1 more
They do a great job. I have been using them for about 16 months now. They always show up on time with confirmation ahead of time. They work in teams and try to get the same team to you home every time but if that team cannot make it whoever shows up always has all the necessary info for the job and does it well.
Description of Work: The company came and cleaned my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161

John W.
12/2013
5.0
house cleaning
  + -1 more
Good, I would recommend them and will use them in the future.
Description of Work: The Maids pulled off and did a really good job! You will not be disappointed with the quality of work they will perform. If there is an issue, they will make it right! We had an issue, and Nick had his crew come back and make it right. Could not be happier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Vickie S.
06/2013
5.0
house cleaning
  + -1 more
They always come on the day planned. We are not home when they clean, so it is great coming home at the end of the day to a clean home. My floors shine and the house seems to stay cleaner longer between cleanings than when i was doing it myself. I would highly recommend them.
Description of Work: They come to our home every 2 weeks and clean 10 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jim L.
02/2013
5.0
house cleaning
  + -1 more
(like people live here). This is the first company that cared enough to leave everything nicely. So even though everything wasn't put back exactly how I normally place it, it was pretty, and I was pleased to leave it just how they left it. Bottom line: I felt good when I came home and walked around from room to room. Everything was spotless - and everything was pretty - I felt like people had been here who cared about my home and me. Highly Recommend.
Description of Work: Best Cleaning Service I've Ever Had. Over the past 15 years I have used 5 cleaning companies - this one is by far the BEST. Even my husband, who never notices anything about the house (except for the last cleaning company that left all of our pictures on the walls hanging crooked), told me the house looked great and the bathroom's smelled great. They did a very thorough job and when I returned home I felt like people had been in my home who really cared about making it look nice for me. One thing that has always annoyed me about cleaning companies is when I have to come home each time and take 20 minutes to walk around from room to room putting everything back so that it looks nice....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Catherine C.
10/2012
5.0
house cleaning
  + -1 more
They were prompt, courteous, and did a really thorough job.
Description of Work: They did a thorough cleaning of both our house and our office suite in a different building, prior to a family wedding here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Thomas R.
07/2012
5.0
house cleaning
  + -1 more
I have used their service three times. I am never disappointed. While some are apprehensive about the team approach in housecleaning, I think it is better. Cleaning services are in my home for only 2 hours versus 5-6 with one maid, rooms or appliances are not skipped over, and each team member is assigned a part of the home which helps if there is a problem.
Description of Work: The best maid service I ever had. We use their service on a monthly basis. Every aspect of my home is cleaned and nothing is ever forgotten or skipped over.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Patrick B.
07/2012
5.0
house cleaning
  + -1 more
I think they do a great and thorough job cleaning. They always come on time and are very pleasant to work with.
Description of Work: I use The Maids: Frederick & Northern Montgomery County for housecleaning. They come on a monthly basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Debra T.
06/2012
5.0
house cleaning
  + -1 more
Great!arrived on time couldn't ask for more--we are a family of 2 with several collections hobbies etc easy to work with concerning reduction in price
Description of Work: 1 team of 3 cleaned 3 large rooms 1.5 baths and 1hall 1 flight of stairs 2hrs 40 minservices included dusting polishing furniture vacuuming and general cleaning of kitchen & bathsutilized angies coupon--and decided to use this team next week prior to fathers day party-- and probably every other week thereafter unless quality goes down.I requested that they change the vacuum filter and use new one for my home they willingly complied! No Problem.original price quote of @298.00 reduced to $198 and then every other week service $120

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$198
    • 1(current)
    • 2

Contact information

10 W College Ter Ste 130, Frederick, MD 21701

www.maids.com/13/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing


Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Carpet Cleaning

FAQ

The Maids - Frederick & Northern Montgomery County is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

The Maids - Frederick & Northern Montgomery County accepts the following forms of payment: Check,MasterCard,Visa
No, The Maids - Frederick & Northern Montgomery County does not offer free project estimates.
Yes, The Maids - Frederick & Northern Montgomery County offers eco-friendly accreditations.
No, The Maids - Frederick & Northern Montgomery County does not offer a senior discount.
No, The Maids - Frederick & Northern Montgomery County does not offer emergency services.
No, The Maids - Frederick & Northern Montgomery County does not offer warranties.
The Maids - Frederick & Northern Montgomery County offers the following services: Cleaning Services, House Cleaning, Maid Service, Window Cleaning, Capet Cleaning Maintenance, Moving Cleaning Services, Same Day Cleaning Service, Spring Cleaning Services, Fall Cleaning Services
Trauma scene, disaster & infestation cleaning.

Contact information

10 W College Ter Ste 130, Frederick, MD 21701

www.maids.com/13/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed