Pet and Home Care

Animal & House Sitting, Dog Walking, Animal Boarding Kennels,

About us

A One-Stop Shop for Healthy, Happy Pets. Enjoy Peace of Mind The PHC Difference With over 25 Years in the industry, we’ve served more than 5,000 clients and 10,000 pets from Washington D.C. to Frederick, Maryland! Our award-winning Pet and Home Care team members are bonded and insured employees. We do not use contractors! We take great pride in providing peace of mind while we care for your pets and treat your home with the utmost respect.

Business highlights

26 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Pet care including: Dog walking, pet sitting, cat care, small animal care, overnight pet care, doggie day care, cage-free boarding, pet taxi, grooming and bathing & pet waste clean-up. Home cleaning and check ups. Regular weekly or bi weekly Housecleaning. A One-Stop Shop for Healthy, Happy Pets We’ve created a space where you can have fun, connect with a pet-loving community, and find exactly what your pet needs for a long and healthy life. Free Sample Bar – Let your pet try new, healthy treats. Frequent Buyer Programs – Earn free bags of food and treats from many brands. We specialize in minimally processed, organic, holistic, and eco-friendly products—sourced sustainably. We offer the highest quality products for dogs and cats with an emphasis on minimally processed, organic, holistic, eco-friendly, sustainable, locally sourced and crafted

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.8255 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 255 reviews

Andrea H.
09/2020
5.0
pet sitters
  + -1 more
I love Pet and Home Care! They are responsible and responsive, their price is reasonable, and I trust them completely when I am away. They even send online photos of and reports about our cats when we're away.
Description of Work: Cat care for three cats, basic home care

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Lynne L.
07/2020
5.0
pet sitters
  + -1 more
Jen D has been our sitter for several years. She is punctual, reliable, super smart, and we love her. She feeds, cleans the litter, and gives both of our cats their medication. One cat has diabetes and needs insulin injections. The other one gets a pill of phenobarbital for his seizure disorder. This company is the best company I’ve ever worked with for any Service of any kind! When they’ve been emergencies and I needed someone to come because I couldn’t get home, they’re always able to send someone. I could not have cared for these two cats with my crazy schedule without this wonderful company!
Description of Work: 2 cats - twice per day

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pet and Home Care
Thank you so much for this phenomenal review, [Member Name Removed]! We are so happy to hear that you are pleased with our company. Jen absolutely loves caring for Garrison & Bernstein!

Valerie M.
07/2020
5.0
pet sitters
  + -1 more
Louisa and Jana are absolutely fantastic! My husband and I have had super weird schedule conflicts this past month and they have both been available to come give Io some love and attention. She's never had a sitter before so she was a bit hesitant and shy at first but warmed up quickly because they are just that loving and sweet. I know she absolutely adores them which makes me so happy to have them both. ❤️ The company itself has been very easy to work with and the pet portal makes scheduling and info sharing a breeze. Thank you for taking such good care of my girl!
Description of Work: Pet sitter at home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from Pet and Home Care
Thank you so much for this great review [Member Name Removed]! Louisa and Jana absolutely adore Io and very much appreciate your kind words.

Peter B.
03/2020
5.0
house cleaning, lawn service, pet sitters, kennels, pet grooming, dog walkers
  + 4 more
We feel so lucky to have found such a great service to take care of our beloved Goldendoodle, Charlie, as well as our home. Charlie loves everyone at Pet and Home Care who's taken care of her which includes daycare, a variety of grooming services, walks, really anything we've ever needed or wanted for our beloved pup. They are so sweet and caring with Charlie, I sometimes worry Charlie likes her PHC friends more than us! PHC has also provided excellent services to help clean and maintain our home. Our lives can get very busy, but Tiffany and Pet and Home Care have been a trusted and valued support system for us for years and have made all of our lives significantly better because we found them. My wife and I can be very particular and picky, so I can confidently say they are the best and couldn't recommend anyone more highly!!!
Description of Work: Pet Sitting, Dog Walking, Daycare, Housework

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth M.
03/2020
1.0
pet sitters, dog walkers
  + 0 more
I was a customer of this company for about 3 years. I fired them in 2017 because the walker regularly complained about having to show up in a four hour window. She wanted us to make her codes active all day show she could show up whenever it was convenient for her. Then she tells me one day that if they are approached by a strange dog she DROPS THE LEASH of my dog so that she makes sure she won't get hurt if something goes wrong. I contacted Tiffany and asked what the company's standard training, policy and procedures were on this. She had no response. I terminated my business with them on the spot.
Description of Work: Dog walking

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$50

Response from Pet and Home Care
Hi, I am so sorry we let you down. I remember this situation very clearly. I was also shocked when Kathy told me she dropped the leash because she was scared to get pulled down. She should not have been walking your pups in the first place if she didn't think she was strong enough to control them. If I had known, I would have absolutely assigned a different sitter who could better handle dogs of that size. In reviewing our communications logs, I can not find any record of you raising the issue about the time frame or the alarm, but please be assured I would have directly addressed that, too, if I was aware. Regarding our policy and procedures about dropping leashes, I admit that we didn't have a specific policy back then because it seemed too obvious to me that dog walkers should ALWAYS hold on the leash at all times. We learned from this experience not to take a simple behavior like that for granted, and we have since updated our employee training and handbook to reinforce the point. Once again I'm so sorry we let you down, and I assure you we have updated our polices and we have not had this problem since. Best wishes, Tiffany

Harvard M.
10/2019
5.0
pet sitters
  + -1 more
Used them many times and each time I'm extremely pleased! I love they give daily emails (and sometimes pictures) of the status of the cats and their service. Will continue to use them!!!
Description of Work: Feeding cats, cleaning litter boxes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pet and Home Care
Thank you [Member Name Removed]. We are so happy to hear this and we appreciate the puuurfect review!

Jacquelyn T.
10/2019
5.0
pet sitters
  + -1 more
The people who come to the house do whatever needs to be done and even gives a little love or play time. I have used them for years and find them so responsible and responsive to any unexpected events. We even get photos daily of our "babies"
Description of Work: Twice a day cat care

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pet and Home Care
Thanks for the puuurfect review! We love caring for Mary & Holyfield!!

Brenda C.
09/2019
5.0
pet sitters, kennels, dog walkers
  + 1 more
Pet & Home Care is just the best. They have taken great care of two dogs for us, both with walks and boarding.
Description of Work: Walking & boarding

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Pet and Home Care
Thank you so much! We just love caring for both of your pups. We have enjoyed walking both and spending time with and playing with them at the resort!

Karil K. B.
07/2019
5.0
pet sitters, kennels, dog walkers
  + 1 more
We've used Pet & Home Care ever since it opened and are repeatedly pleased by how responsive, reliable and caring they are Kasey, our goldendoodle. Would HIGHLY recommend without reservation.
Description of Work: Pet Walking and Sitting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pet and Home Care
Thank you so much! We love caring for [Member Name Removed] and have so much fun with her at the resort!

Lynne L.
05/2019
5.0
pet sitters
  + -1 more
We’ve used them for several years and are over-the-moon thrilled with them! We travel for business out of the country for 1-3 weeks and we KNOW that our 2 cats are safe and well-cared for twice a day in our home. They are super organized and reply very quickly to emailed requests. You can also schedule online with them. Sitters email photos and short notes describing the visit when they leave. This litter and kitchen is left spotless. Our cats need medication (phenobarbital tablets for one and insulin shots for the other) and they can be a bit non-compliant. However our sitter is intelligent, experienced, and thoroughly reliable (yay! Jen D!!). There is no way we could survive without this company!!!
Description of Work: Cat sitting including giving medications

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from Pet and Home Care
We are so happy to hear this! It has been so great working with you. Jen loves visiting with your cats and providing them great love and care! Thank you!

Jamie M.
12/2018
5.0
pet sitters
  + -1 more
Excellent! They're a great group of pet care givers. The service tries to schedule care givers who are familiar with your pets but it isn't crucial since all their employees seem capable and competent. Most providers text or email a visit update which I like a lot. Though not all providers do that. All do leave notes at the house with the care provided and comments about pet/pets. They have also helped during an emergency - like when our hot water heater flooded the basement. They called us at the beach and followed instructions we provided. My husband gave a nice tip for that upon our return when one of the providers stopped by our house when caring for neighbor's pets. We've been customers for several years now.
Description of Work: Feed, Water, Walk, and scoop cat box for one dog and one cat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenesha W.
12/2018
5.0
pet sitters
  + -1 more
I love Pet and Home Care. Every time we go away we know our kitty Leia is in great hands. I love that we get daily emails with pictures of our cat-girl so we know she's well taken care of. They're also really great about bringing in any mail or boxes left outside. I also love their online scheduling system, since I do everything online! Great service, great prices, great people!
Description of Work: Cat Sitting Visit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24

SALOMEH G.
12/2018
5.0
pet sitters
  + -1 more
I love these guys! They take great care of my fur-kids. They stay the full time I pay for (2x 30 min visits daily) they send me email updates for each visit with photos....they really go above and beyond leaving my home better than how I left it and providing details on how they eat. any puking, etc....
Description of Work: Pet Sitting - 2 geriatric cats

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karil K. B.
12/2018
5.0
pet sitters
  + -1 more
I can't speak highly enough of Pet & Home Care. They put the customer first with their timely response, consistently reliable and personal service and, most of important, care -- and have never let us down. I wish ALL businesses were like them. I give them six stars out of five and take great pleasure in their success. Success begats success.
Description of Work: Dog Walking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrea H.
11/2018
5.0
pet sitters
  + -1 more
This company has great communication - very easy to set up care, and billing is straightforward. The sitters do a great job feeding my cats and giving them some attention while I'm away, and they also will do things like water plants, take in mail, check for packages. They have been extremely reliable. I definitely recommend them!
Description of Work: Cat sitting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17

Jason U.
11/2018
5.0
dog walkers
  + -1 more
We have had Pet and Home Care provide daily 30 min walks for our dog Harry for most of his 17 years. They are simply great in every way. Professional, trustworthy, well trained, responsible, caring, flexible and just good people--the dog walkers and everyone in the office. While the web portal is very good as well, it is really the people.
Description of Work: daytime dog walk

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Trisha W.
11/2018
5.0
pet sitters
  + -1 more
Fantastic! We received pet welfare updates and pictures everyday! Always responded to my texts even if they were not at the house... wonderful and would hire them again in a minute!!
Description of Work: Cat sitter

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey S.
11/2018
5.0
pet sitters
  + -1 more
We have used Pet and Home Care multiple times, once for almost two weeks and several times for periods of 3-5 days. All the women who have cared for our cats, watered orchids and air plants, taken in mail, etc. have done exactly as we asked. Both cats are rescues and shy with strangers. A couple of times, the care provider hasn't even seen one of them. (She could tell he was eating and using the litter tray.) Providers have sent us photos of the cats while we're away, and also send daily emails. When we return, notes on each visit are waiting for us. Given the stories I've heard about other pet-sitting contractors, I will add that nothing has ever disappeared from our house. Tiffany and her workers are so competent that we will be using them for the foreseeable future. We tell friends about them.
Description of Work: Taking care of our two cats and a few household duties.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Sue M.
11/2018
5.0
pet sitters
  + -1 more
I’ve been using Pet and Home Care services for several years. I have two cats, and one was recently diagnosed with diabetes, so I rely on my sitter to give insulin shots as well as feed and give them fresh water, and clean the litter box. They are very professional, responsive and reliable, and I’d be lost without them!
Description of Work: Cat Sitting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

GERALD S.
11/2018
5.0
pet sitters
  + -1 more
Everything was great. A great group of people and animal lovers!
Description of Work: Taking care of four dogs and three horses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adiva S.
11/2018
5.0
pet sitters
  + -1 more
Dog loves this!-- Sits by the window to watch for the van to arrive and she runs to the door and jumps up and down with excitement to go off to the 'resort.'
Description of Work: day care for my dog with transportation to and from the facility.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gail N.
11/2018
5.0
pet sitters, dog walkers
  + 0 more
As always, it went great! The dog walker even sent me a cute photo of my pup on the walk. We have used Pet and Home Care for many years and appreciate their responsiveness, flexibility, and kind dog walkers.
Description of Work: I needed to have my dog fed and taken for a walk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn J.
11/2018
5.0
pet sitters
  + -1 more
Great ! . Would prefer if only one person was responsible for each hired period instead of multiple people .
Description of Work: Cat Sitting

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Frank M.
11/2018
5.0
pet sitters
  + -1 more
Perfectly - friendly and caring staff made for one happy dog
Description of Work: Doggy daycare with transportation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Andie L.
11/2018
5.0
pet sitters, dog walkers
  + 0 more
Excellent! Our pets love the walkers. We appreciate the notes about the dog and whether the 2 cats “visited.” In the past walkers have called to alert us when our dog had bad diarrhea. One walker sends emailed notes with beautiful photos of our fur kids!! I would highly recommend Pet & Home Care 😁🐾🐶
Description of Work: Dog walking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

3340 Galena Drive 106, Frederick, MD 21704

https://petandhomecare.com/

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Animal & House Sitting,
Dog Walking,
Animal Boarding Kennels,
House Cleaning,
Animal Grooming

FAQ

Pet and Home Care is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 9:00 PM

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 7:00 AM - 9:00 PM

Pet and Home Care accepts the following forms of payment: Check,PayPal
Yes, Pet and Home Care offers free project estimates.
Yes, Pet and Home Care offers eco-friendly accreditations.
No, Pet and Home Care does not offer a senior discount.
Yes, Pet and Home Care offers emergency services.
Yes, Pet and Home Care offers warranties.
Pet and Home Care offers the following services: Pet care including: Dog walking, pet sitting, cat care, small animal care, overnight pet care, doggie day care, cage-free boarding, pet taxi, grooming and bathing & pet waste clean-up. Home cleaning and check ups. Regular weekly or bi weekly Housecleaning. A One-Stop Shop for Healthy, Happy Pets We’ve created a space where you can have fun, connect with a pet-loving community, and find exactly what your pet needs for a long and healthy life. Free Sample Bar – Let your pet try new, healthy treats. Frequent Buyer Programs – Earn free bags of food and treats from many brands. We specialize in minimally processed, organic, holistic, and eco-friendly products—sourced sustainably. We offer the highest quality products for dogs and cats with an emphasis on minimally processed, organic, holistic, eco-friendly, sustainable, locally sourced and crafted

Contact information

3340 Galena Drive 106, Frederick, MD 21704

https://petandhomecare.com/

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM