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O'DONNELL PLUMBING

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Small owner operated plumbing company. Owner is a 29 year master plumber/gasfitter, backflow technician that is fully licensed and insured. We treat our customers like we would want to be treated and treat your home with respect and the utmost care. Fair, honest pricing given upfront in most cases and will try to assist customer over the phone (if possible)

Business highlights

24 years of trusted experience

Services we offer

RESIDENTIAL SERVICE PLUMBING, REPAIR, REPLACEMENT, AND REMODELING. BACKFLOW TESTING/REPAIRS, WATER HEATERS (STANDARD & TANKLESS), SUMP, SEWAGE, WELL PUMPS, GARBAGE DISPOSALS, FAUCET REPAIRS/REPLACED, PIPE REPAIRS, GAS PIPING/REPAIRS, WHOLE HOUSE PIPE REPLACEMENT, WATER FILTRATION, WHOLE HOUSE PLUMBING INSPECTIONS, DRAIN CLEANING

Services we don't offer

APPLIANCE REPAIR, OIL BURNER SERVICE

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.816 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
6%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-16 of 16 reviews

Molly O.
11/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Marcia & Bill R.
08/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They did plumbing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Allan C.
09/2014
1.0
plumbing
  + -1 more
unknown
Description of Work: I was referred to O'Donnell plumbing through my insurance. I was glad to see good reviews on Angie's list. However, I left 9 voicemails, 2 emails, and a call back number over the last 5 days as well as the insurance company sending them my work order number with absolutely no response. So this experience was exactly like one other review I read on Angie's List. I had to call my insurance and ask for a different plumber.
Rating CategoryRating out of 5

Response from O'DONNELL PLUMBING
With my sincerest apologies for your bad experience, I will say that I was out of town and not available for any work or phone calls when you submitted your claim with the insurance company.

Judy C.
07/2014
5.0
plumbing
  + -1 more
Rob was wonderful to work with. Very responsive and accommodating in scheduling the work. On time. Professional. Honest. He came over to replace kitchen sink and replace kitchen sink faucet, supply lines, shut-off valves, new garbage disposal in my father-in-law's house. After evaluating, he identified that the original sink/countertop/cabinet installation done by the builder was done incorrectly which meant the only way to remove and install sink was to remove the countertop. He did a good job of assessing the situation and gave us the options and implications of moving forward. We opted to keep original sink and just replace kitchen sink faucet, supply lines, shut-off valves, new garbage disposal. He also corrected the installation of the dishwasher, which he identified was done incorrectly when he pulled it out to assess the sink/countertop issue. While there he gave advice about the condition of the water heater and what to watch for to prevent a surprise in the future. A good man. I have utilized a lot of plumbers over the years and I must say that Rob was the best. I recommend him highly and will definitely use him again.
Description of Work: Assessed the possibility of replacing the kitchen sink. Installed new kitchen sink faucet with sprayer, supply lines, shut-off valves, new garbage disposal. Corrected the installation of the dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Michael S.
06/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Replaced hot water heater, put it alarm system with shut-off valve in case it leaks, replaced outdoor faucets (including moving them into different location to make them more accessible, plus replaced/checked a few other old valves. Went very well! Would definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Crystal G.
08/2013
5.0
plumbing, drain cleaning
  + 0 more
Very through - found problem quickly with out very old system.
Description of Work: Cleaned out plumbing blockage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nicholas B.
07/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: Very reliable at a more than fair price.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert C.
07/2013
5.0
plumbing
  + -1 more
Service was performed promptly at the agreed upon time. Provider had all parts necessary to complete the job.
Description of Work: Replaced failed hose bibb

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

john W.
05/2013
1.0
plumbing
  + -1 more
Na
Description of Work: They would not return my call

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from O'DONNELL PLUMBING
(member name removed), I wanted to extend my sincere apologies for not gettmg back to your call. Honestly. I dont have any voicemails from you otherwise I would have responded. I appreciate the opportunity to work for all of my customers and certainly do not want to ruin any chance with any customer. Please accept my apologies and know that if given another chance I will not let you down.

Laurence F.
12/2012
5.0
plumbing
  + -1 more
The whole process went very well. Mr. O'Donnell arrived at the time he said he would and went to work on the installation right away. He took away the old toilet and the area was cleaned up very well. He took the time to explain how the new flush mechanism works and how it will save money in the long run. I have had Mr. O'Donnell do plumbing work in my home a number of times in the past and his work is always very effiicient and professional. I think hiis fees are reasonable as well.
Description of Work: Mr. O'Donnell installed a toilet which I had purchased from a local retailer in my downstairs bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Mary Kate B.
08/2011
5.0
plumbing
  + -1 more
Plumber was unable to make first appointment we had set up due to another job going over. He called and we rescheduled. He called before he arrived and came exactly on time. His over the phone estimate was accurate and we had a water line to our fridge in about an hour.
Description of Work: installed a water line to our new fridge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$216

Dorothy D.
06/2011
5.0
plumbing
  + -1 more
He is very convenient with his appointments and he does his work in the evenings after I get home from work. He is an excellent plumber and I would definitely recommend him.
Description of Work: Mr. O'Donnell is my regular plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sandra W.
07/2009
5.0
plumbing
  + -1 more
An excellent experience. He completed the work in a reasonable time. His pricing is fair and he writes an complete detailed bill. I would hire him again for any future plumbing problems.
Description of Work: Mr. O'Donnell makes evening appointments but is prompt and called ahead. He came out to repair a leaking toilet and did a great job. The toilet was leaking around the wax ring into the basement and was luckily discovered quickly. Mr. O'Donnel removed the toilet, replaced the ring, and checked in the basement to see if there was any leakage. He had used an extra large ring because the flooring tile was thick. I was so pleased that I hired him again to replace an existing toilet and repair another which had a leaky flapper in the tank. He also offered to dispose of my two old toilets for a small fee. He was neat, checked his work thouroughly and reasonably priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Laurence F.
10/2008
5.0
plumbing
  + -1 more
Very well. Mr. O'Donnell was very professional and efficient. He arrived on time as scheduled and called in advance to let me know he was on his way. The entire work took less than two hours. The work areas were left very clean and Mr. O'Donnell explained everything very well about the installation, warranties, etc. I will certainly think of Mr. O'Donnell again if I need to have more plumbing work done in my home and will recommend him to my friends and neighbors.
Description of Work: Mr. O'Donnell installed a new disposal (his stock) in the kitchen, and a new toilet and new faucet (my purchases) in the upstairs bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

Curt F.
04/2008
5.0
plumbing
  + -1 more
Rob was efficient, provided an estimate prior to starting the work, got approval before doing additional work, was pleasant and cleaned up after himself. And the price was reasonable based on other bids we received. Overall a positive experience. We would definitely use him again!
Description of Work: Rob rebuilt 3 sinks from the shut-off valves up, to replacing the faucets and handles. He also rebuilt 2 toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

JOE F.
03/2006
5.0
plumbing
  + -1 more
Mr. O'Donnell has a small company and actually seems to want your business. He returns residential calls even over the holidays when the other firms put you on hold for an hour. He was very informative and explained why things were the way he found them, and what can be done to make sure it doesnt happen again. I can't say enough about Mr. O'Donnell's approach to his plumbing business. He may put you on the calendar a little later than others, but he assures you that nothing worse will happen until he gets there. He shows up when he says he will!!
Description of Work: Reset a powder room toilet that became loose again after tile floor was laid. Replaced a basket stainer in the kitchen sink that had begun to mysteriously leak under the cabinet. Gave good advice to me on other water and plumbing questions I had abour our home built in 1984 and now starting to seep everywhere it seems!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

    Contact information

    1811 BEAVER CREEK LN, Frederick, MD 21702


    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Sewer Cleaning,
    Natural Gas Lines,
    Home Warranties,
    Wells and Pumps,
    Gas Logs,
    Water Filtration and Softening,
    Water Heaters,
    General Remodeling

    FAQ

    O'DONNELL PLUMBING is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    O'DONNELL PLUMBING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, O'DONNELL PLUMBING does not offer free project estimates.
    No, O'DONNELL PLUMBING does not offer eco-friendly accreditations.
    No, O'DONNELL PLUMBING does not offer a senior discount.
    No, O'DONNELL PLUMBING does not offer emergency services.
    No, O'DONNELL PLUMBING does not offer warranties.
    O'DONNELL PLUMBING offers the following services: RESIDENTIAL SERVICE PLUMBING, REPAIR, REPLACEMENT, AND REMODELING. BACKFLOW TESTING/REPAIRS, WATER HEATERS (STANDARD & TANKLESS), SUMP, SEWAGE, WELL PUMPS, GARBAGE DISPOSALS, FAUCET REPAIRS/REPLACED, PIPE REPAIRS, GAS PIPING/REPAIRS, WHOLE HOUSE PIPE REPLACEMENT, WATER FILTRATION, WHOLE HOUSE PLUMBING INSPECTIONS, DRAIN CLEANING
    APPLIANCE REPAIR, OIL BURNER SERVICE

    Contact information

    1811 BEAVER CREEK LN, Frederick, MD 21702


    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM