This was an excellent experience in all ways. I called and set up an appointment, and was able to get it that same week. Matthew showed up on time and explained the process. He was kind and efficient, and worked hard. There was even an area above the steps he did for us (on his own) so that there would not be a visual "stop" in where we ended the carpet cleaning. I would enthusiastically recommend Matthew and Impressions Carpet Care, and I will use them in the future as well!
Description of Work: Cleaned several rooms of carpet and 2 staircases.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jyoti K.
10/2014
5.0
carpet cleaners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Jenny M.
10/2011
5.0
carpet cleaners
+ -1 more
Matthew Griffin arrived exactly on time at 9:00 a.m. His manner was courteous and professional. I told him I didn't expect a miracle in the hallway, but he certainly performed one!! When leaving he made sure everything was back in order and thanked me for using their business. Even though I used a LivingSocial voucher for this visit, Impressions will be the place I call the next time I'm in need of carpet cleaning. I recommend them without hesitation.
Description of Work: I used a LivingSocial voucher to have our livng room, hallway and basement stairs cleaned.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jyoti K.
08/2011
5.0
carpet cleaners
+ -1 more
The whole process went smoothly and on time. We highly recommend Impressions Carpet Cleaners.
Description of Work: Matthew was on time both times he came home first to give us an estimate and on the day of service, He took time to explain the process.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
BARBARA N.
06/2011
5.0
carpet cleaners
+ -1 more
Excellent. Matthew was the carpet cleaner. He was running ahead of schedule and asked if he could come earlier, which was great. However, he was very polite and considerate. He said that if coming early did not work, that it was okay. He worked very fast. He cleaned my bedroom carpet, and then agreed to clean another bedroom and the hallway. I have no idea whether this was within or over 400 ft, but probably more. He told me that since I did him a favor of being available early, he would clean the other bedroom. The carpet looks and smells great. It is worn, older carpet so he let me know that the cleaning would help it look better, but that it will go back to looking worn. He was careful to make sure that the cats were downstairs so that they would not get out with the open door. He was professional and I would definitely recommend this company.
Description of Work: I used a Living Social coupon and paid to have 400 square feet of carpet steam-cleaned. This is not the usual price.
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Service Categories
Carpet Cleaning
FAQ
IMPRESSIONS CARPET CARE is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
IMPRESSIONS CARPET CARE accepts the following forms of payment: Check,MasterCard,Visa
Yes, IMPRESSIONS CARPET CARE offers free project estimates.
No, IMPRESSIONS CARPET CARE does not offer eco-friendly accreditations.
No, IMPRESSIONS CARPET CARE does not offer a senior discount.
Yes, IMPRESSIONS CARPET CARE offers emergency services.
No, IMPRESSIONS CARPET CARE does not offer warranties.
IMPRESSIONS CARPET CARE offers the following services: Impressions Carpet Care offers carpet and upholstery cleaning for residential and commercial businesses, & flood work.