My goal really is to let people know they should their research before accepting that a particular treatment is best for them. And get second opinions.
Description of Work: This is an update to my brief and poorly spelled first review of Home Paramount. Their service did not stand the test of time. In September, 2014, we had a large infestation of termites and ants. Home Paramount came, assessed the situation, treated for ants and termites, and continued with an ant service every three months. I have no complaints with the ant service; in fact, I want to complement Kevin B. He was responsive to my ant worries and would spray inside and outside. Very friendly and polite. The termite treatment is another story. We were convinced that after we chemically spot-treated the termites inside the house, we should rely on a termite bait control all around the house that would attract the termites and they would take the bait to their nests and...voila, no termites! So, in February, 2016, during continued demolition in another section of our house we found, yet, more termites firmly entrenched in our walls and roof! They had, apparently, never left. We called Home Paramount and they treated for our live infestation. They proposed to drill all around the base of the basement walls - and we, of course, would pay more money. We, having lost confidence, decided to cut our losses with Home Paramount. They removed the green bait posts, which did not work for us. The bait system was ineffective for our house and termite situation. Our termites were so entrenched inside our house, they had no reason to travel out past the bait barrier. I think this should have been obvious to Home Paramount or at least a consideration. We trusted Home Paramount and in our ignorance, continued to live with termites for another year. If you've ever had termites you would appreciate my reaction. It's just plain creepy. I guess what I am most upset about is that they never said, "you know, we called this one wrong, we want to make it up to you by removing the ineffectual traps and we will treat the termites as they should have been treated from the beginning." End of story. This never happened.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Sharon P.
04/2017
5.0
pest control
+ -1 more
My tech - Bobby Bush - is the consummate professional. I depend upon him to look out for pests in my home, he listens to my concerns, and addresses them.
Description of Work: Quarterly pest control application.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Home Paramount Pest Control, Frederick, MD
Thank you for taking the time to review Home Paramount and our technician Bobby.
Sheila O.
03/2017
5.0
pest control
+ -1 more
Wonderful experience. Great employees!
Description of Work: Exterminate for spiders, crickets etc & mice. Both inside & outside for a newly purchased home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Home Paramount Pest Control, Frederick, MD
Thanks for your review!!
Robert C.
09/2016
5.0
pest control
+ -1 more
They fixed the issue. I have used them for fifteen years.
Description of Work: They did pest control.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Robert C.
09/2016
5.0
pest control
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Shane M.
08/2016
5.0
pest control
+ -1 more
It was good.
Description of Work: They sprayed out side and sprayed inside once in a while.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Robert C.
01/2016
4.0
pest control
+ -1 more
We've been with them since we moved here. They come out every month. They've come by every month for 14 years, almost. We pay $105 per month. They actually have the key to do inside our house and they often don't do that if we are at home. We don't have pest problems. So, that's good. When we've occasionally had problems, they've responded quickly and come out and made suggestions.
Description of Work: We use Home Paramount for pest control. They do a treatment and inspection.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Response from Home Paramount Pest Control, Frederick, MD
We thank you for your review and appreciate the business. We love our customers.
Yvonne L.
03/2015
5.0
pest control
+ -1 more
Adam is great, we really love them.
Description of Work: They did a termitr treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Home Paramount Pest Control, Frederick, MD
We appreciate you taking the time to write your review. We will pass along the compliment concerning Adam.!
Charles R.
12/2014
5.0
pest control
+ -1 more
It’s very good. They do a good job for us. They keep the bugs away and that’s the main thing. The price was okay. Responsiveness was good. They call us and tell us when they’re coming. They’re pretty good at changing the date and come when we need them. They usually show up on time. Sometimes they are in and out pretty quick.
Description of Work: We used a pest control company. It’s Home Paramount Pest Control. They took the bugs away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Teresa M.
02/2014
4.0
pest control
+ -1 more
Great company - only negative is that they tend to show up without confirmation of the appointment.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas M.
01/2014
5.0
pest control
+ -1 more
HP's contract said they would do an initial treatment ($140) and return every other month ($70). In addition they said they would return on demand between scheduled visits if I had a problem. I called them back every time I saw bugs after the initial visit for a total of about four times. They scheduled the extra treatments within a day of my call in most cases. Over a period of about five months they were able to eliminate the roaches. When I sold the house about six months after the initial treatment I had not seen a bug, dead or alive, in about two months.
Description of Work: Home Paramount eliminated the worst infestation of roaches(due to an uncleanly tenant)I had ever seen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Clara V.
12/2013
5.0
pest control
+ -1 more
I have a 3-month agreement with them. They used to come out 3-4 times a year but they have a different system now. They're pleasant and prompt. I suppose money-wise, they're about average as anybody else. I didn't check the price with anybody else. I don't have any problems with them.
Description of Work: I use Home Paramount Pest Control for pest control services. They did and inside and outside treatment for pests. They installed termite stations.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Angela U.
06/2012
4.0
pest control
+ -1 more
I had several companies provide inspection, recommendation and price quote for termites in the home. I was interested in a and quot;greenand quot; solution, and not chemicals that would be placed outside my home when I grow many vegetables. Home Paramount provided one of the inspections. My first impression was not a good one. The representative didn't show up during the two hour time block and I had to call the company to see if he was still coming. He called me back saying he couldn't be there for an additional 30 minutes, which didn't work for me. I had to rescheduled for another day. The gentleman was very courteous, and did and full inspection inside and out. Even though he was professional, I didn't like his sale style - his goal seemed to be to scare you into signing up for an expensive treatment on the spot, and try and up sell you other treatments as well. I contacted this company specifically for green alternatives, and was disappointed when he knew nothing about them. I had done some research on my own, and I was interested in the Sentricon termite control system, but he didn't seem very familiar with it. I did end up buying the Sentricon system from another pest company who price-matched his quote.
Description of Work: Termite assessment and recommendation.
Rating Category
Rating out of 5
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$1,200
Anna M.
05/2012
5.0
pest control
+ -1 more
They did very good. They were always on time and pleasant. I would recommend them to anybody.
Description of Work: They would come around and spray, check for mice, and check for other pests.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ANN S.
03/2012
5.0
pest control
+ -1 more
They are very good, efficient, and they always come when they say they'll be here.
Description of Work: We've had a contract for pest control with them in the past.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
sean M.
04/2009
1.0
pest control
+ -1 more
See previous posting. I don't know if the bad experience was because of an individual employee, or representative of the company as a whole. That's what Angie's List is for.
Description of Work: I found some rotting fence boards in my backyard and thought I might have a termite problem. I called Home Paramount (4/14/08) and they sent an inspector out to check it out. He said " yes, you have termites in your backyard". He was ready to sell me a $850 package for treatment and periodic re-inspection. After a second opinion from Terminix, it turns out that it was only carpenter ant damage and there was no signs of termite infestation. The rep from Paramount was down right deceptive and ready to charge me for service that wasn't needed. I will never call this company again or refer them to anyone.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
JUDY W.
09/2005
5.0
pest control
+ -1 more
I HAVE USED THIS COMPANY OFTEN AND I HAVE NEVER RAN INTO ANY PROBLEMS WITH THEIR WORKERS, OR THEIR SERVICE. THE WORKERS ARE PUNCTUAL, PROFESSIONAL AND DO A GOOD JOB.
Description of Work: EXTERMINATED/SPRAYED FOR PEST CONTROL.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
ERIN D.
04/2005
4.0
pest control
+ -1 more
EXCELLENT. OUR REGULAR TECHNICAL, CARLTON JACKSON, IS VERY NICE, COURTEOUS AND PUNCTUAL. HE EVEN COMES EARLY SOMETIMES! WE HAVE NEVER HAD A PEST PROBLEM, ALTHOUGH SEVERAL YEARS AGO, A SQUIRREL GOT TRAPPED INSIDE OUR HEATING DUCTS IN THE BASEMENT VIA THE CHIMNEY AND HOME PARAMOUNT SENT SOMEONE IMMEDIATELY TO TAKE CARE OF IT.
Description of Work: WE HAVE HOME PARAMOUNT COME TO OUR HOME QUARTERLY FOR PEST CONTROL SERVICES -- INTERIOR AND EXTERIOR. WHEN WE BOUGHT THE HOUSE, THERE HAD BEEN A SERIOUS CARPENTER ANT PROBLEM.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
GINA T.
03/2005
3.0
pest control
+ -1 more
DESPITE A FEW PROBLEMS IN THE VERY BEGINNING, ONCE WE SOLIDIFIED OUR PERMANENT TECHNICIAN, ALL TREATMENTS HAVE BEEN SUPERB AND TIMELY. OUR TECHNICIAN IS KNOWLEDGEABLE AND DEDICATED TO CUSTOMER SERVICE.
Description of Work: HOME PARAMOUNT PEST CONTROL CO., INC. PROVIDED QUARTERLY EXTERMINATION SERVICES FOR ANTS, SPIDERS, AND OTHER INSECTS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal
FAQ
Home Paramount Pest Control, Frederick, MD is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 7:30 AM - 4:00 PM
Home Paramount Pest Control, Frederick, MD accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Home Paramount Pest Control, Frederick, MD offers free project estimates.
Yes, Home Paramount Pest Control, Frederick, MD offers eco-friendly accreditations.
No, Home Paramount Pest Control, Frederick, MD does not offer a senior discount.
No, Home Paramount Pest Control, Frederick, MD does not offer emergency services.
No, Home Paramount Pest Control, Frederick, MD does not offer warranties.
Home Paramount Pest Control, Frederick, MD offers the following services: PEST, TERMITE AND MOISTURE CONTROL SERVICES, SENTRICON TERMITE CONTROL, THERMAL ACOUSTICAL PEST CONTROL (TAP); WILDLIFE CONTROL