We used Guillermo for the past year or so during the lawn season. It was great at first, with some issues showing up on time but he showed and did good work. This season my grass is now nearly two feet between rain days and waiting on him to show up on dry days. He has been unresponsive and unreliable. I am writing this today after rescheduling yet again and he is an hour and a half late and it will be dark soon so I assume he is a no show again. I had found someone else to do the work today and cancelled as my husband has some unfounded faith in this guy for some reason. After today I am done. Preholiday weekend and our grass looks atrocious.
Description of Work: We used Guillermo for the past year or so during the lawn season. It was great at first, with some issues showing up on time but he showed and did good work. This 2012 season my grass is now nearly two feet between rain days and waiting on him to show up on dry days. He has been unresponsive and unreliable. I am writing this today after rescheduling yet again and he is an hour and a half late and it will be dark soon so I assume he is a no show again. I had found someone else to do the work today and cancelled as my husband has some unfounded faith in this guy for some reason. After today I am done. Preholiday weekend and our grass looks atrocious.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Michele C.
12/2011
1.0
landscaping, lawn service
+ 0 more
I was looking for someone to do a fall yard clean-up. I called Mr. Rivera, he came immediately to give me an estimate. It was a fair estimate. I called him back the next day (Saturday) and he said he could probably do the job on Sunday and if not Sunday then first thing Monday morning. He didn't show up either of those days. When I called he said that it was raining and he couldn't work in the rain. Fine. I posponed his service until after the Thanksgiving holiday. I called him on Sunday to schedule, he said he would call me back he was on the other line. He never called back on Sunday, Monday, or any other day. I left him a message that asked him just to call me back to let me know if he couldn't do the work, still haven't heard from him on any of the three numbers he has for me. I hired someone else to do the work.
Description of Work: I was looking for someone to do a fall yard clean-up. I called Mr. Rivera, he came immediately to give me an estimate. After that he never showed up to do the work.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Linda M.
05/2011
1.0
landscaping
+ -1 more
I don't know he never showed up to give me an estimate.
Description of Work: I contacted Mr. Rivera twice and scheduled two appointment, but he never showed up to give me an estimate on the landscaping project I wanted done in my yard. Very disappointing.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Jane T.
01/2011
5.0
landscaping, lawn service, hardscaping
+ 1 more
He made suggestions during the projects, which I found quite helpful! His work was beautifully done; just unbelievable! He was also reasonably priced. The patio he installed was $10,000 cheaper than the next quote! Overall, I always have a great experience with Rivera!
Description of Work: He completed landscaping projects as well as hardscaping and basic lawn maintenance.
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Service Categories
Lawn and Yard Work,
Landscaping,
Pavers and Hardscaping,
Interior Painting,
Exterior Painting,
Kitchen and Bath Remodeling
FAQ
Guillermo Joel Rivera is currently rated 3.1 overall out of 5.
No, Guillermo Joel Rivera does not offer free project estimates.
No, Guillermo Joel Rivera does not offer eco-friendly accreditations.
No, Guillermo Joel Rivera does not offer a senior discount.
No, Guillermo Joel Rivera does not offer emergency services.
No, Guillermo Joel Rivera does not offer warranties.