Forest Hill Kitchen and Bath

We had a great experience working with Forest Hill Kitchen and Bath. We had a 19 yr old bathroom with a big soaker tub, and we replaced it with a bigger beautiful shower and vanity area. We were very pleased with how beautiful it turned out. Travis perfectly coordinated all the many different tradesman needed and he always kept us updated on who was coming and when. Having a constant stream of strange men walking through your house and bedroom is a weird thing to experience, but every single one of them were polite, friendly, professional and extremely neat. They all cleaned up after they were done and kept the work area clean. The drywall man replaced all the drywall in our bathroom with cathedral ceilings and there was NO dust what so ever....we were amazed. His punch out man, Larry , came in at the the end and fixed any little things that were not quite perfect. Travis was excellent to work with. If we had any concerns, questions or requests he did not hesitate to quickly address them in a respectful manner. He was always available, whether by text or calling. They were all genuinely nice people. We would most definitely use them again and we will recommend them to friends and family.

Travis was great to work with. His crew was professional, friendly and skilled craftsmen. Our bathroom is gorgeous! We plan on hiring Forest Hill Kitchen and bath again next year.

Kip arrived at the house when he said he would. He was very helpful, offering some good ideas and recommendations for the remodel. He provided the estimate in a timely manner considering that he was going away on vacation a few days later which he explained to me before setting the appointment. The estimate was delivered via email a short time after he returned from his vacation. He and his business partner were very pleasant. Their showroom is very attractively designed with nice products in every price range.

Amazing assistance in material selection; provided choices; patient education of customer Consistent enthusiasm about the project Willing to involve homeowner in demolition Creative alternatives offered in design Immediate response to customer emails Willing to make adjustments as the work progressed Excellent research for unusual fixtures needed Skilled and personable on-site workers with excellent result Timely info given when workers were scheduled; on time arrival; neat clean-up Offered split payments Target: perfection

Though I didn't proceed with the purchase, I would still recommend that people consider FHKB when shopping for kitchen cabinets. They matched the lowest quote I currently had and I felt they would do what they can to make sure the customer is ultimately happy.

woiReplaced flooring, counter top, lighting, backsplash. Contracted them because of good reviews but unfortunately this did not go very well. Travis Shock was the owner I dealt with. His customer service is lacking to "lie first then tell the truth" Went into their showroom and picked all tiles and had to go to granite distributer for granite. Travis did not write down on a formal paper what I chose. Use a scratch paper and wrote all over. I sat with him picked out my kitchen sink that was an upgrade and had a lengthy conversation with him about grout colors stating I did not want white/off white.. "no problem' he stated. Work soon began and the " floor was grouted with white grout. He tried to tell me the package says bone. Bone white they look the same it matched my woodwork trim. They installed a stainless steel sink. When I got home from work I called Travis he told me he took the correct sink to granite company. That was a lie he never ordered a sink. Told me he could change the white grout "no problem" by staining it but huge problem. It can only be changed by using a circular saw and disruption of my life again. I also had a huge crack in my granite on the island. Again I have to compromise and have epoxy put into granite to keep from cracking more. So to sum up I chose everything I wanted and got a sink I don't want because pulling the granite out will crack it and I did not want to loose the granite that I took so long to find. I have a floor I hate because I can't have the disruption of the removing of the grout (special needs child) and I have cracked granite that is repaired. I would never refer this company to anyone ever......

They were great to deal with from start to finish. We had been to two other kitchen remodelers and liked portions of both but we decided to stop in to Forest Hill Kitchen & Bath just as a third option before we made a decision. We went in with our minds just about made up on another remodeler. We were greeted right away by Kip and told him of our plans. Based on the initial customer service we decided we would allow Forest Hill to give us a full estimate. Theirs wasn't the most expensive estimate we received, nor was it the lowest, but it was the most reasonable. Based on their great ideas we ended up adding on which increased the cost, but it was well worth it. Our kitchen turned out fantastic because of their understanding of our vision and the fantastic quality of work. Our kitchen is not only extremely functional, but it is the envy of the neighborhood. Listen, I am the husband writing this review and I do not normally write reviews, but the service and work was that great. Even with the things we added it was still cheaper than our most expensive estimate, and of better quality i think.

We stopped at Forest Hill Kitchen & Bath to get another estimate on a complete re-do of our kitchen. We consulted with three other kitchen contractors and were close to choosing one of the other three...until we walked into Forest Hill. Kip and Travis were fantastic in providing options we hadn't considered. We were impressed after our first visit and decided to wait until they provided a design and estimate. Though design is objective, we were pleased with what they provided. Their pricing was a little more than one, a little less than the others. What came through was the quality of both their service and the products they provided. Kip and Travis were very attentive and moved quickly to resolve issues that arise any time you undertake a major renovation. Our kitchen looks fantastic, not only because of the products provided by Forest Hill, but because of the fantastic service. We are more than willing to pay more for quality service and products; the great thing about Forest Hill is you get both without having to pay the prices of some of the "boutique" kitchen remodeling companies.

They did a wonderful job,were very neat and polite. Arived on time and put a little diamond square in the backsplased Looks great.

We saw an ad for Forest Hill Kitchen and Bath in a local paper. We stopped in to the showroom with no appointment and were quickly greeted and made to feel welcomed. We had no idea about the cost of such a renovation, but we really wanted a new larger shower in the master bath. A good part of the bathroom was taken up by a large soaking tub which was not being used. Our goal was to get the largest shower we could without any major costly changes to the footprint of the existing bath. We sat with Kip Jacobin and discussed what we wanted and looked at tile, cabinets, etc. He had a great selection of tile and cabinets in the showroom. Just enough choice without being totally overwhelming. We made an appointment for him to come out and measure, which he did. He provided us with an estimate. We decided to look on Angie's List for two additional estimates. We received the other two estimates. One was almost double and the other was closer, but they did not seem to be as willing to work with us to contain costs. We received a follow up call from Kip and met with him again, and discussed some changes to our plans to keep help stay on budget and signed a contract. This was our first large renovation project, and the process took longer than we thought, but once everything got started things moved along quickly. We did delay for a week to take a planned vacation. We made changes and adjustments along the way, but Kip was always amenable to the changes and made sure they were incorporated into our plan. ALL the subcontractors were professional, courteous, and skilled. Dan "the tile man" and his coworkers were exceptional and did an exceptional tile work. Dan made some design suggestions for the use and placement of tile that provided the "wow" factor for our new bathroom. My only suggestion would be to ask for all work orders to be put in writing and to have them signed by you the customer and your primary contact person to avoid any confusion. We LOVE our new master bath! Forest Hill kitchen and Bath is highly recommended by this very satisfied customer.