Drain Chief

Fred was amazing. After Len the Plumber gave us the run around (only because they caused the damage...NOT because I hired them), Fred was able to come right away and get to the root of the problem. He not only took the time to figure out what was going on and why (many plumbers have not done this, they just put in a new pipe and move on without knowing why something was broken) he was able to prevent the problem from reoccurring. He was very thorough and took the time to explain to us exactly what he was doing, why he was doing it and the results...and made sure we understood. Even after the problem was solved Fred still checked up on us to make sure things were working properly. There a lot of big name companies out there but I’m so glad I worked with this company. Fred and his staff were also so friendly and helpful. In the process of determining the problem he also actually ran figures by me and tried to get everything done without costing an arm and a leg. And not once did he do something without running things by us for cost and effectiveness. Not once was I ever given the run around. I would highly recommnend this company to anyone needing plumbing needs. And the next time I need a plumber they will be the first one I call.

Fred came out to the house, cleared the clog and then videoed the sewage pipe. His work was very professional and he couldn't be any more pleasant. I am recommending him to all my friends and family.

Fred is punctual, thoughtful (asked to come in through the basement because it was raining), and very conscientious about doing a good job. He called me about a week after the job was complete to make certain I wasn't having any problems and that everything was working okay. He also had the best quote for the job. I actually had to leave the house a couple of times throughout the afternoon but felt comfortable having him there working without me being there.

Fred was here two weeks ago to make multiple plumbing repairs on my Very Old house, so most of the repairs weren't exactly simple fixes! He replaced a corroded pipe from my water heater to the stationery tub and washing machine so that I can finally get hot water to do laundry. He also found and fixed a major leak under the kitchen sink, and replaced a toilet that was beyond repair. He was going to install a new gas cooktop, but when we uncrated the new cooktop it was the wrong one, so he came back today when the correct model was delivered. This was a bigger job than we anticipated, since none of the fittings were correct, so he was starting from scratch. He also checked my gas logs, since I was smelling gas and was nervous about using them. Fred is absolutely meticulous, and when he does a job, you can be assured it's done properly with no short-cuts. He arrives at the time agreed upon, and his prices can't be beat!

I found Fred-the-Plumber (Chief Fred, BCFD) through word of mouth, one of my best discoveries! Fred has completed two jobs for me, replacing a faucet and a water heater, and I couldn't be more pleased. Although I do not have a septic system, or drain or sewer problems, they are his specialty. He arrives when he says he will, does a beautiful job quickly, and I am positive he will be there for me for any plumbing problems I have in the future. His prices are way more than fair (yes I checked), he is totally honest and forthcoming, and he truly cares about his clients. Fred is one of a kind, a remarkable plumber, and a truly wonderful human being. I have the utmost trust in Fred.