Covenant Design Contracting

Contracted for Full Bathroom Remodel and Drywall Ceiling Installation at end of March. Contractor continually did not show and promised to deliver. Took over two months to finish project. Drywall ceiling was ripped out at beginning, but never had plan for completion. Three months after finishing bathroom, we found issues with caulking/sealant used by contractor resulting in water damage of property. In the process of fixing this issue and will not recommend contractor for any service moving forward.

Christopher Steck took $2200 from me and my bathroom is still not complete. My bathroom is completely destroyed. As of right now I have no bathtub and no sink. My shower walls and floors are destroyed. He told me to write personal checks to him for the service instead of his business. I trusted him. He told me several times he would show up and never did. I missed work because of him. He is a thief. Buyer beware.

BUYERS BEWARE

Five months ago, I hired Chris to renovate two small bathrooms. He told me “All the reviews that you have seen have come from the work I've done in the past four or five months. All of my clients have been extremely happy and I guarantee all my work and services." My entire experience with him could not be farther from the truth. After a slow start, we agreed in writing that both would be “functional - shower, tub and vanities" in three weeks. While the bathrooms involved more work than the Angie’s List deal included and than what he originally thought, the functional deadline was a month before I fired him. Despite getting a significant discount on the job, and going a month after they should have been functional, only one bathroom has a working though wobbly vanity, working toilet and sloppy shower which I have not used yet. Three separate contractors came and said the shower wall tiles were not even, shower tile floor had improper slope and they would prefer to undo most of the work themselves and then fix the issues. The second bathroom still as of two weeks ago had only been demoed – my other three contractors said the plumbing work was not good and other specific issues would have to be fixed. Chris has a very easygoing and friendly demeanor and was flexible in telling me he would install custom items I wanted in the bathrooms. But it never got to that point. The price was great but it was too good to be true. Only a few times did I see a crew of workers and the majority of the time it was Chris by himself and sometimes with his brother for a few hours at a time. He rarely worked a full day and from a timeline and accountability perspective, he blew every single promise. No date or amount of work promised ever happened. He didn’t even have a plan to finish when I let him go. He also left a significant amount of trash and debris from the demo on my porch. After weeks and weeks asking for it to be removed and complaints from neighbors, I finally paid out of pocket for what he left behind. At times it was hard to get a hold of Chris via phone or text, and I am now left with just one partially working bathroom for my family until I hire someone else to fix his work then complete the job. I fired Chris last week and have opened up a complaint with MHIC and plan on moving forward with a hearing to try and recoup my money. I paid him about 60% of the job. So much for his “guarantee”. I would never use him again nor refer him to anyone.

We paid Chris a third deposit at the signing of our contract. Chris is a friendly, congenial fellow, eager to please even when that might mean sacrificing his own interests. He was flexible and attempted to solve problems as they arose, even taking on more work than he could handle. However, he was chronically late for work and left work early, rarely working a full day. Progress was glacially slow on my job. Often he was unresponsive to emails and phone messages. Occasionally, he lied about work he had done (saying he he did work he did not do, for example sealing holes in the floor or framing the ceiling). Finally, after not showing up for two weeks and no work being done despite promises to come every day, I had to let him go and file a complaint with the Home Improvement Commission. Despite my personal positive feelings about Chris, I was very disappointed in his abandoning us with a shell of a room where there had once been a perfectly functional bathroom and where we planned he would turn into a beautiful bathroom. The photos show how Chris left the room looking when he walked off the job. This is how it looks right now.

It was great working with this company. The owner was very helpful in making suggestions that cut costs, but provided the quality we were looking for. We are thrilled with our new bathroom!

Down to earth; they were on time and did what they said they would.

Gave a bid right on the spot and everything was great!

It went great!! They showed up on time everyday and were extremely friendly. They got the work done in less time than planned and it looks even better than expected. I would definitely recommend this company!!

The quality of work was amazing. The tile turned out beautiful. We continue to get compliments from our friends and family. The workmanship was excellent!. We highly recommend.

From the picking of the material to scheduling to completion, everything was great. Fit and finish were awesome as well. Work was done on time for the quoted price. We would absolutely use Covenant Design Contracting again.

The entire process was great. I felt like his only customer for the duration of the project. His patience to explain and make me feel included was my favorite part. Quality of work was impeccable.

I will definitely call him again for other projects.

My wife and I were very pleased with the workmanship. They cleaned up after themselves and did a very nice job. They went above and beyond our expectations.

service was perfect