We are the premier structural and civil engineering company serving Virginia, Maryland and the DC area. ELMECH Industrial Services' goal is to provide our customers the very best services and personal attention while maintaining a competitive cost and an efficient schedule. SERVICES: - Structural, Civil and Architectural Design - Commercial and Residential Building Design - Building/Home Inspection and Evaluation - Engineering Design & Drawings with PE Stamp for Construction Permits/Approval - Wood Construction - Residential Structural Design (Bearing Wall & Column Removal) - Construction & Permit Design Drawings (CAD Drawings) - Structural Steel, Light Gage Steel Framing - Concrete Design, Insulated Concrete Forms (ICF), Masonry Design - Architectural, Structural & Building Plans, Details and Specifications - Foundation Design, Retaining Walls - Home Additions Design & Drawings with PE Stamp for Construction Permits/Approval - Surveying
Business highlights
20 years of trusted experience
Emergency Services Offered
Services we offer
SERVICES: - Structural, Civil and Architectural Design - Commercial and Residential Building Design - Building/Home Inspection and Evaluation - Engineering Design & Drawings with PE Stamp for Construction Permits/Approval - Wood Construction - Residential Structural Design (Bearing Wall & Column Removal) - Construction & Permit Design Drawings (CAD Drawings) - Structural Steel, Light Gage Steel Framing - Concrete Design, Insulated Concrete Forms (ICF), Masonry Design - Architectural, Structural
The first engineer plan I received was on letter size paper as a PDF with blurry letters and numbers. No one could read it, not even with a magnifying glass. It did not meet the Montgomery County Building Permit inspection. IThe engineer explained everything well when he came to the house but did not provide a plan that met the requirements of Montgomery county. Because I lived far away I had to send my check US Postal mail and wait for the plan to be emailed to me which had me worried about whether I would be scammed. I offered to come to the engineer with the check but he turned me down. I had to have 3rd party conference call to get things going right.
Description of Work: Engineer plan for retaining wall
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$1,500
Response from Elmech Industrial Services
We would like to take this opportunity and thank Miss W for her review.We take criticism very seriously and we always try to learn from it. We take pride in our work and we truly strive to deliver the best quality at competitive price. In order to lower the cost and offer the best price possible,we explained to Miss W that we do not include printing fees in our estimate and that we send all our design plans by email in a PDF format. The plan can then be emailed to a print shop( e.g.Staples or Office Depot) to be printed to the size required by the reviewing agency. We also tried to explain to Ms.W, that the"blurry letters"( the pdf that we sent her was sharp and clear) might be caused by her computer setup or her printer.Ms.W made a complaint to Home Advisor. Home Advisor placed us on a three-way phone conversation.We asked Ms.W what her complaint was.She said that Montgomery County requires the plan to be on an 11in x17 in format.( This is what she meant by "It did not meet the Montgomery County Building Permit inspection"). We were not aware what format she used for printing. The next day we had the plans printed at a print shop and overnight them to her at our expense. Miss W. came back to us sometime later to say that the contractor wanted some design changes made.We explained to her that our plans are done strictly by the latest building code and that a change may not meet County approval. Nerveless , we made changes for no additional fee.We then printed the drawings at a print shop and mailed them again to her at our expense.We do not hand carry our plans to our clients( many of whom are in different states). Again,we would like to take this opportunity to thank Miss W for her business and apologize for not meeting her expectations .
Pari M.
02/2016
5.0
structural engineer
+ -1 more
It went very well and I highly recommend them. They called me back immediately and are very reliable. Their prices are very affordable.
Description of Work: I own dental property and gave estimates and evaluations to go forward with the remodel.
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Service Categories
Structural Engineering,
Homebuilders
FAQ
Elmech Industrial Services is currently rated 4.3 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Elmech Industrial Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Elmech Industrial Services does not offer free project estimates.