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Petro Home Services

Heating and Air Conditioning, Heating Oil, Propane Sales Services,

About us

We're America’s #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. Our local 24 hours a day, 7 days a week customer service and support means automatic heating oil deliveries and our service response is always fast. We never run out of heating oil plus our pricing and payment plans are designed to help you manage your costs all year round. Experience the Petro difference today!

Business highlights

122 years of trusted experience
Emergency Services Offered

Services we offer

Heating Oil, Heating & AC, Propane

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.3161 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
11%
3
8%
2
3%
1
11%


Rating CategoryRating out of 5
quality
4.2
value
4.0
professionalism
4.3
responsiveness
4.2
punctuality
4.4
Showing 101-125 of 161 reviews

J G.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

J G.
10/2016
5.0
heating oil companies
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Dorothy D.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

STEVEN S.
08/2016
5.0
water heater repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Anthony S.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Joseph H.
07/2016
5.0
heating oil companies
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Betsey W.
07/2016
5.0
propane sales
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

ELI T C.
07/2016
5.0
heating oil companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

peter E.
06/2016
5.0
heating oil companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Peirce M.
04/2016
3.0
heating oil companies
  + -1 more
unknown
Description of Work: In 2015, they came to our house 4 times to repair the same issue. Each service tech swore the guy in front of him did something wrong. And each time, the same thing happened and we leaked oil. Also, they let us run out of oil two times and did not fill us up in a timely fashion.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$250

Response from Petro Home Services
Hi Mrs. [Member Name Removed], We sincerely thank you for taking the time to speak with our Manager. We understand that she was able to connect with you to resolve your concerns. We do appreciate your loyalty and are very happy that we could rectify the situation. Please feel free to reach out to us at anytime should you have any questions. Petro Home Services

Bridget B.
03/2016
5.0
heating oil companies
  + -1 more
unknown
Description of Work: Repair of water damaged walls

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Diane F.
03/2016
5.0
heating oil companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas B.
03/2016
5.0
heating oil companies
  + -1 more
unknown
Description of Work: I have a yearly contract with Petro and have been very happy with them. In Dec my heater quit working. A repairman was there within the hour and fixed the problem. Service was covered by my agreement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anditria D.
02/2016
5.0
chimney repair, heating & air conditioning/hvac
  + 0 more
.
Description of Work: Used furnace cement to patch hole around chimney wall connected to furnace. This service is included with the annual furnace cleaning as part of a budget contract I have with the company.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John M.
02/2016
5.0
heating oil companies
  + -1 more
.
Description of Work: Installed 2 each 120 gallon propane tanks for my generator . Ran the gas line for the generator . Checked that everything was working properly . I have nothing but praise for the employees that I have come in contact with and those whom I have spoken to on the phone . Great company from my stand-point . After the good relation that I had with them during my generator install I also choose them as my #2 fuel oil supplier . Again nothing but good things to say about them .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

John M.
02/2016
5.0
heating oil companies
  + -1 more
unknown
Description of Work: Supplied #2 fuel oil for my oil tanks . But in previous year (2014) I bought 2 each 120 gal propane tanks to run my home standby generator . Petro installed the tanks , ran the tank to generator lines ,tested pressure of lines and I have nothing but good things to say about the Employees and their work and dedication to make sure that the customer is satisfied .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Walter B.
01/2016
5.0
heating oil companies, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: They replaced the combustion chamber tub on my furnace and drained expansion tank. Also a diagnostic test was done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$529

Mary Anne D.
01/2016
5.0
heating oil companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Vikki S.
01/2016
5.0
heating oil companies
  + -1 more
.
Description of Work: Annual maintenance/service contract.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Sandra D.
01/2016
5.0
heating oil companies, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Annual furnace cleaning and inspection

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEVEN S.
01/2016
5.0
heating oil companies
  + -1 more
.
Description of Work: this annual check of both my oil heat furnace and hot water heater is part of my full-year service contract. the technician did a flawless job and used generous time to perform all the check lists. I also appreciate the special attention that Petro always gives to seniors !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Terrence L.
01/2016
5.0
heating oil companies
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

John F.
01/2016
1.0
heating oil companies
  + -1 more
.
Description of Work: I have a very extensive file describing the whole issue. Shall I submit it?

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$14,500

frank P.
11/2015
4.0
heating oil companies, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Set up new account and delivered oil two days later which was great. Bought a service plan for my boiler but no appointments until Febuary (3 month wait). As a new home owner would like my boiler looked at sooner than later. But overall great service and will stick with Petro.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Petro Home Services
Thank you for taking the time to post your review. We appreciate your loyalty to Petro. Please be sure to share your great experience with your family and friends. Sincerely, Jen McGainey

Jean N.
10/2015
3.0
heating oil companies, heating & air conditioning/hvac, plumbing
  + 1 more
unknown
Description of Work: We have had the same issue whenever the boiler is worked on. They have yet to get it right the first and second time around... Seems the third visit is the charm. Our hot water is not in a tank, it's on demand and the boiler is required to run to hear the water. As in past visits, the first technician that came out, Didnt know what he was doing and caused additional problems. The second guy that came out tried to fix what the first guy did but still had to make a third visit to make a final adjustment. the problem is, they send plumbers to do a boiler mechanic's job.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Contact information

8900 Citation Rd, Essex, MD 21221

https://www.petro.com/a/baltimore-md

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Heating Oil,
Propane Sales Services,
Generator

FAQ

Petro Home Services is currently rated 4.3 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Petro Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Petro Home Services does not offer free project estimates.
No, Petro Home Services does not offer eco-friendly accreditations.
No, Petro Home Services does not offer a senior discount.
Yes, Petro Home Services offers emergency services.
Yes, Petro Home Services offers warranties.
Petro Home Services offers the following services: Heating Oil, Heating & AC, Propane

Contact information

8900 Citation Rd, Essex, MD 21221

https://www.petro.com/a/baltimore-md

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day