Maryland Heating & Air LLC

We had some issues with our service visit and ended up having three different technicians come out on four separate occasions. When you're without air conditioning and have to take time off from work to be available for the visits, four visits is inconvenient especially when the technicians made guarantees that fell short. In the end, the fourth person who came out was a supervisor and he made the situation right, got everything fixed up and didn't charge us anymore than the initial visit. It was a frustrating process overall but they did resolve our issues and make good by the end.

Very Responsive and quickly diagnosed the problem and corrected it all in one visit.

Not only do these guys do great at what they do on the HVAC Residential division, they also have a very strong background in commercial HVAC I would highly recommend this company to any contractor looking to bring in a honest, trustworthy and dependable outfit. I will definitely be reaching out to these guys again when my company needs the life support that Maryland Heating & Air provided to my outfit last minute. Sincerely Cameron Leopold President: East Coast Heating & Cooling

It was great! They were very prompt and knowledgeable.

Our home is currently undergoing major renovations and when our original HVAC contractor disappeared on us, we contact Maryland Heating & Air. Chris came out, discussed the project (installing a whole new unit, including duct work), gave us a fast and detailed quote. He was very helpful and answered all of our questions about the install and particulars with the unit and placement of ducts. The guys were very friendly, knowledgeable, clean, trustworthy, kept things moving along with the project and even kept us in the loop (as well as the general contractor in charge of the project). We would highly recommend Maryland Heating & Air to our friends and family (and have already done so!).

I used the coupon on Angie's List to get these guys to come out to figure out what was wrong with my 19 year old HVAC system (other than it just needs to be replaced). They were able to get it going by replacing a capacitor. It did stop working again 2 days later but they came back out for free and realized it needed a little more Freon also. They thought it only needed 1-2 lbs and it took 3 but they only charged me for the 2 that he said initially and they didn't charge to come back out. It would have been a little nicer to get it in one trip but when you find one obvious problem and the system starts working, I'll admit that most people would stop also and wouldn't have looked for other issues like that. I'll most likely have them replace my whole system when this one fully dies. I'm just trying to string that out because systems get better and better every year so why spend that money now?

Great.. the technician was very knowledgeable, professional and friendly. My AC needed to be recharged. It went faster than I thought and the price was great. I would definitely rehire/recommend them.

It was okay, but the additional fees that were not quoted when I called to schedule caught me off guard. Also, sending one person the first time, who did not do all the estimates and having to send another second time was inconveniencing.

It was in the middle of an extreme cold snap and our heat wasn't working. They came out and put a band-aid on it to get it working until they could replace with parts on order. Punctual and professional. Did the work quickly and cleaned up the work space well. Great communication. I don't know anything about boilers, but it seems to me that they did a great job for a reasonable price.

We've been very happy with them. You can give them high reviews from us.

They didn?t find any problems, so everything must be good and they didn?t try to upsell me for anything I didn?t need.

It went well, the technician (Mark) responded promptly and explained what happened and how to prevent future issues which I greatly appreciated. I plan on using their company for future air conditioning and heating needs.

Smoothly. Tech diagnosed electrical problem, replaced wiring, system OK. Easy to work with.

Great! They were prompt, the found and fixed problems that another company was unable or unwilling to. Very professional and timely!

i bought their special promotion for AC diagnostic work because the compressor of my outdoor ac unit didn't kick in. their ad said "Here's the Deal: $60 for a heating or cooling diagnostic service call. Valid for diagnosing a heating or cooling issue on a gas system, including uneven heating/cooling issues. Recommendations and pricing for necessary repairs." the technician checked the amperage of the wire going into the compressor - it was around 150A - and tried to boost start the compressor by connecting another capacitor. it failed and he said the rotor inside the compressor got stuck and it needed to be replaced. he spent about 20 minutes in total. After that he said i had to pay additional $75 because the company charges $135 for a service call. i protested and had to talk to an office lady. According to her subsequent email, the reason i have to pay extra $75 is: "The Angie's List deal covers us to show up and diagnosis the issue; however if our technician tries to see what else can be done to make a repair on your system then those charges are outside of the Angie's List purchase and MUST be paid for. I will send you the invoice and as soon as that is paid we would like to send you a quote for replacement." Are they speaking different English? Their ad says "Recommendations and pricing for necessary repairs," but I have to pay extra $75 for a quote for repair. To me it is just a misleading ad or dishonest business tactic. p/s I have no complaint about the technician.

I called Maryland Heating and Air on a Sunday. To my surprise a technician was able to come to my house on Sunday and charged me only $50 extra for a Sunday service call. He replaced a capacitor which had failed.

They did an outstanding job diagnosing the issue and working to get our AC back up and running since it went out during one of the hot spells this summer. I will definitely use them again and recommend them to my friends. The technician was on time, polite, and very personable and professional. Great job!

The service went well. the technician called to let me know he was on the way and arrived on time. I requested and received a quote on a heat pump replacement. Would hire again.

The gentleman who came out did not seam knowledgeable at all. He kept calling his boss because he was not familiar with the system. It was an older home with baseboard heat. It was a waste of my money because he couldn't figure out what was wrong. What made me uncomfortable is that he was on the phone the entire time with someone walking him through what to do. He just didn't have any knowledge of this type of heating system.

RAVES!! Nothing but RAVES for Maryland Heating and Air. My central air conditioner wasn’t working, and I called another company to look at it. They charged me almost $600, fixed nothing and tried to sell me a new $5000 unit. So, I went to Angie’s List (Thanks Angie!!) to get the name of another company and saw the great reviews for Maryland Heating and Air. They came out promptly and said that they could come back and fix my problem (which was not at all the problem the first company said that I had) for a much more reasonable price. This is exactly what they did. Because the first company charged me $600, I decided to challenge it with the credit card company. But, in order to support my appeal, I asked Maryland Heating for a letter confirming what they found. Rose at Maryland Heating and Air could not have been more gracious and helpful. She was WONDERFUL!!! She promptly got me a letter. So, if you want a company that does good work, charges a fair price, is honest and customer friendly you won’t do better than Maryland Heating and Cooling. THANK YOU Rose! You’re the BEST!!

The quick summary of this company is: THIS IS HOW BUSINESS IS DONE. I scheduled an estimate with a very short lead time. Chris was right on time, called on his way, was neat and clean and in a company branded shirt. He spent an hour with me, explaining the best options for my new system. He explained the mechanics of the furnace and a/c at a level I could understand but without belittling me. He sent me a very thorough and detailed estimate. It let me know everything that the job entailed. I had a couple of questions that I sent via email and received a prompt and thorough response. I always get at least 3 estimates for projects of this size and I have to say, the other 2 didn't come close to the knowledge, patience and professionalism that Chris exhibited. His estimate was not the lowest. I called him and we talked about it and he worked with me on the price. He came today with a co-worker for the installation. Again, he was punctual, friendly and professional. He walked me through the new thermostadt and gave me a tour of the new equipment. The workmanship is beyond reproach. They did a really neat and tidy job. They cleaned up after themselves too. If I didn't have a shiny new furnace and air conditioner, I never would have known they were even here. I have never been happier to pay for a job (and I am a notorious PITA). I can honestly say that I have never had a job go smoothly and been this satisfied with the process and the finished product. Needless to say, I highly recommend Chris and Maryland Heating & Air.

We decided to get a new system rather than do an expensive repair on an old one. They were very nice in coming out to do the estimate and answered all questions without making us feel stupid. We went with them for this reason, as well as the good reviews and the fair price. We scheduled the work and they arrived on time and were done very quickly. The new system works well and we have not had any issues.

Dave was very polite and professional. He was running late because of another job (called ahead to tell me) but when he got there he was super fast and efficient. I would request him again.

They were fine and gave me a fair price on the estimate. I only spent the $60, and I did have to reschedule their service because, I missed the first time they came by. They didn't call me when they came out the first time and that's how I missed the first appointment. They need to call the number I provided, as well as knock on the door. They weren't flexible on rescheduling the next appointment. I had to reschedule at a different cost. The price was average. They were thorough in tracking down what the problem was. When I called they did pick-up.

Went well. Provider was well informed and helpful. Basically confirmed that we needed to replace our furnace and outdoor A/C unit. Also got an estimate on replacing the a/c and furnace from them.