I texted Rich Strauss and heard back from him within a half hour that he'd be able to come on Sunday AM at about 10:00 AM. He arrived much earlier than 10, discovered the problem, and tried to leave me with a temporary fix until he could get the broken part, which he hoped would be the next day. I slept elsewhere on Sunday night and returned home at 8 AM Monday to find Rich already there, working on my compressor. He has always been dependable and capable, but this service on a weekend was more than I could have expected. Always a fair price too!
Description of Work: During the worst of our heat wave, my AC quito a Saturday evening.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Fran H.
07/2016
5.0
heating & air conditioning/hvac
 + -1 more
Rich is very knowledgable and skillfull. He helped us a lot in evaluating choices, and did a great job installing new heat pump and air handler on 2002. 7/26/2016 repair: Exterior compressor unit went out over night and in the morning I called Rich and caught him just before heading out. We are in the middle of a heat wave now with delay high temps at or near 100 so I know he has a packed schedule. Rich was able to stop by quick to see about identifying a broken part quickly, and getting an order in. Broken part turned out to be one he was able to fix quickly on the spot. So a very short time between my call and it being fixed, just AMAZING skill and customer service.
Description of Work: Heat pump compressor (external unit) repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Michael H.
11/2014
5.0
heating & air conditioning/hvac
 + -1 more
He was honest, his pricing was fair, he was on time and he fixed it really fast.
Description of Work: We use Strauss Mechanical. Our fuse was blown in the interior unit, and the wire was shorting in the exterior unit, so he came and fixed it all.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
David D.
07/2011
3.0
heating & air conditioning/hvac
 + -1 more
STRAUSS HEAT & A/C I had a friend that recommend him to me. The experience with him was so so. It was hard to get the guy out here. He seemed to be a nice enough guy, it was his business, he was the only worker. He went away on vacation, and I couldn't get him out here when I needed. He said he didn't want to do the job until the fall, because of the heat in the attic, where he would have to do the work. He did put Freon in the unit to get us through, but we couldn't wait till fall, because the unit was leaking badly.
Description of Work: STRAUSS HEAT & A/C Bad leak in A/C unit, he gave me a bid.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
3.0
JUDITH T.
01/2007
5.0
heating & air conditioning/hvac
 + -1 more
He's very honest and very responsive. He does a good job.
Description of Work: He came when our heat went out during a really cold spell and he fixed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
TRACY L.
12/2005
5.0
heating & air conditioning/hvac
 + -1 more
EXCELLENT RESPONSE TIME, PERSONABLE AND PROFESSIONAL EMPLOYEES. NEAT AND ORDERLY WORK METHODS. VERY KNOWLEDGEABLE ON VARIOUS SYSTEMS AND RECOMMENDS ACCORDINGLY.
Description of Work: CLEANING, SERVICING, UPDATING, AND REPLACING HEATING AND AIR CONDITION UNITS.
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Service Categories
Heating and Air Conditioning
FAQ
STRAUSS MECHANICAL HEAT & A/C is currently rated 4.9 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
STRAUSS MECHANICAL HEAT & A/C accepts the following forms of payment: Check