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SP's Cleaning Services

House Cleaning, Floor Cleaning and Waxing

About us

Angie's List Super Service Award Winner 2013, 2014, 2015, 2016, and 2017! Leave the mess to us as we have been servicing the Baltimore and Howard County areas for 10 years. Give us a call to book your appointment today. (240) 604-2988

Business highlights

18 years of trusted experience

Services we offer

House and office cleaning.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Visa

Reviews

4.796 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
2%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 51-75 of 96 reviews

COREY J.
02/2014
5.0
house cleaning
  + -1 more
They came as scheduled, professional, cleaned all areas, and I will hire again
Description of Work: Clean House

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ronald W.
02/2014
5.0
house cleaning
  + -1 more
The team was through and I immediately smelled the refreshing smell throughout the house. I was pleased with the end product. I will schedule this crew to clean the rest of my house.
Description of Work: The team of 4 arrived on time. I gave the team directions- clean the kitchen and guest bath. The team began immediately the task of cleaning. The team used their own cleaning products. They wiped down my kitchen cabinets, including the tops. I directed them to clean the inside of the refrig, especially the bottom freezer. In addition the team cleaned the countertops, cooktop, chair boards, and floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Elizabeth S.
02/2014
5.0
house cleaning
  + -1 more
I have had other cleaning people before and Gisa and her team were by far the most FANTASTIC and THOROUGH! They scrubbed my home. The bathrooms, the kitchen and the hardwood floors SPARKLED when they left me. The house was clean and smelled clean. A superior job--all around. Also, Gisa uses the best equipment and supplies which really says something about her and the quality she endevours to deliver.
Description of Work: Cleaned my entire home from top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

Peggy T A.
02/2014
5.0
house cleaning
  + -1 more
I purchase a deal and they immediately contacted me and we confirmed a time and day. They came in and did a very thorough cleaning job. Very professional.and pleased with the result.
Description of Work: Cleaned house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kenneth D.
02/2014
5.0
house cleaning
  + -1 more
I am absolutely thrilled. The bathroom and kitchen were absolutely disgusting and the dust may well have been 1/4 inch thick on the mantle and along the baseboard molding. I left the house to give the four person crew room to work and when I came back, the smell of 'clean' just hit me in the face. The difference is truly night and day. AND all of this work was done under a $99 special price for 6 hours of cleaning (in this case 4 people for about 1.5 hours). I will definitely have them back, I'm so very pleased.
Description of Work: Cleaned the entire 1st floor of the house including a living room, bedroom, kitchen and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jesse T.
01/2014
5.0
house cleaning
  + -1 more
Gisa and her crew showed up right on time and did a great job, a couple hours later the house looked great. Would definitely use again.
Description of Work: Whole house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Michelle W.
01/2014
5.0
house cleaning
  + -1 more
Everything went very well. They were good on following up with scheduling and arranging the service. She kept working with me on the date. Her crew was very engaged in doing a good job. They were efficient and did more than I had anticipated. We liked them so much that I contracted them to schedule ongoing service.
Description of Work: I purchased a Big Deal for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

David B.
12/2013
4.0
house cleaning
  + -1 more
Failed to show on the originally scheduled date. Rescheduled promptly and did a great cleaning job.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$199

Ralph N.
12/2013
5.0
house cleaning
  + -1 more
First thing, they were very communicative via the Angie's List Messages system. Anytime I had a question, they answered within 24-48 hours. Second, they were very easy to schedule - a good trick, considering how crazy my own schedule is - and found a date that worked for us both. When the week finally arrived (> 10 weeks after purchasing their Big Deal), they followed up to remind me and to confirm their arrival time. When the date of service arrived, they showed up on time, they did a great job, they disposed of everything, and they left nearly[*] without a trace -- except for the clean house they left behind. Thanks! [*]Note: The "nearly" was due to a jacket left behind by one of the crew. I couldn't put the jacket into my closet since it reeked of cigarette smoke (I'm a non-smoker with a sensitive nose). It's now been three weeks (and a couple of emails) and nobody has come to collect the jacket.
Description of Work: Cleaned a house that was in dire need of a deep clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Bradford P.
11/2013
5.0
house cleaning
  + -1 more
The owner, Ms. "Gisa" Vaz, is very pleasant and easy to work with. Her workers do not speak English, but Gisa communicates well with them. This is the third time that I have used this service, and I will continue to use them. This is a new, very small company to which I was glad to be introduced by Angie's List. Gisa efficiently makes appointments by text messaging, and she offers discounts for regular customers. She texted me, as soon as she re-locked the front door, allowing me to immediately re-arm the security system, remotely.(She takes cash or a check, and will take credit cards very soon).
Description of Work: Each time, "SP's Cleaning Services" sends the same three women, who now know my home very well. They work very hard to thoroughly clean a 3-bedroom (1 full- and 2 half-bath) townhouse, working carefully around various antiques, in under two hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

amos B.
11/2013
5.0
house cleaning
  + -1 more
Gisa and her team arrived as schedueld and after a quick walk through to discuss what needed doing, they quickly started cleaning. It was apparent that they were organized and well prepared. They divided up and headed in different directions of the house, each taking different rooms. There was very little talking and alot of work. For the next 3 hours, they moved through the house - cleaning the usual items as well as overhead fans, light glodes, tops of pictures, bookcase shelves, etc. I have tried several cleaners and Gisa's SP Cleaning is the best. They are reasonably priced and providee an exceptional value. We are retaining them for regular cleaning.
Description of Work: A thorough cleaning of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

jennifer H.
10/2013
5.0
house cleaning
  + -1 more
They were prompt, friendly and hardworking. They went beyond the hours promised in the Big Deal. $ women came and stayed at least 2 hours. The owner, Gisa was part of the crew. They cleaned some areas which had been neglected for a long time and even found some things we had been looking for.
Description of Work: They did a thorough cleaning of a two storey row house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Debbie D.
10/2013
1.0
house cleaning
  + -1 more
I bought this deal over a month ago and have called them many times. There's never any answer, and I have not been able to set up an appointment. I'm very disappointed with this company. I hope that I can work this out so that I can use this deal.
Description of Work: I purchased a Big Deal for 6 hours of housecleaning.

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0


Response from SP's Cleaning Services
We are in receipt of your Angies's List review in connection with services provided by our Company, SP's Cleaning Services. We would like to extend our sincerest apologies if at any point, you were dissatisfied with the services provided by our Company. We believe, however, there may have been a misunderstanding as our records indicate that a representative of our Company attempted to contact you via Angie's List directly as we were not provided with a contact number. Kindly update your contact information for our Company, as we have no record of missed calls or voicemails from you. Our correct telephone number is 240-604-2988. We strive to provide complete customer satisfaction and we hope to be able to provide you with our services in the future. We appreciate your business and we look forward to hearing from you soon. Thank you, SP's Cleaning Services Gisa Vaz 240-604-2988

Lisa F.
10/2013
5.0
house cleaning
  + -1 more
It was great. They do very high quality work. I think it was a pretty good deal, although she did say that she would actually be charging only about $90 or $100 to clean my place on a regular basis.
Description of Work: We used the "Big Deal" that we purchased for the services of SP's Cleaning Services. They did housecleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

wayne F.
10/2013
5.0
house cleaning
  + -1 more
We tried SP with to Angies List "deal". We wanted a thorough clean to determine if we wanted to use SP on a regular basis. Gisa, the owner, visited to look at the house and gave us a price for the full house deep clean. We realized that the 6 hours that came with the deal would not be sufficient time. We were super impressed with how thorough the 4 person team worked. Gisa, the owner led the "team". We plan on using them on a regular basis now.
Description of Work: Thorough "deep cleaning" of large house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Jennifer A.
10/2013
5.0
house cleaning
  + -1 more
My husband and I purchased a deal via Angie's List. The team arrived early. They were polite, got right to work, and were thorough. My husband was here and was very impressed. When I got home, the house looked great, and there was no chemical smell--just clean! We have a toddler so it was nice to have the house degrimed. Glad we worked with the SP's team.
Description of Work: Cleaned our house, from top to bottom, including floors, windows, sinks and tubs, and dusting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Elizabeth F.
10/2013
5.0
house cleaning
  + -1 more
They showed up on time, ready to work, listened to special instruction, asked questions, worked carefully and thoroughly and quickly, checked back, left on time, and made me soooo happy! I have hired them to come every other week and do their magic!! How very very pleased I am, a smile on my face, everywhere I look my home is lovely and clean.
Description of Work: house so clean it sparkles!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Alva P W.
09/2013
5.0
house cleaning
  + -1 more
Gisa (the owner) responded quickly to my email and phone call. We arranged for an initial visit. She arrived promptly. We talked about the details of the service and what I was interested in. Gisa was extremely courteous and professional. We agreed on a time.S&P Cleaning Service arrived at their expected time. They cleaned everything with care and completeness. I am very pleased with Gisa and her company.
Description of Work: The provider professionally cleaned our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Janice S.
09/2013
5.0
house cleaning
  + -1 more
SP's Cleaning Service did a fantastic job! They cleaned my house from top to bottom. They did a very thorough job. I will definitely have them back.
Description of Work: Cleaned my house from top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Paul N.
09/2013
5.0
house cleaning
  + -1 more
A team of 3 came. I got them thru a special deal of 6 hours of cleaning (2 hrs. each). They did an outstanding job, brought their own cleaning supply, worked very hard and efficiently. Very friendly and polite and listened to my special requests. They did deep cleaning and washed off finger prints on walls, light fixtures, vacumed entire house including couches. They dusted pictures, light fixtures; thoroughly cleaned bathrooms and kitchens. I highly recommend them and would use them in the future.
Description of Work: Did deep cleaning of entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

morris J.
09/2013
5.0
house cleaning
  + -1 more
Ms.Gisa and her crew of 2 women came on time, brought their own quipment/supplies and did a deep cleaning of the house including the finished basement downstairs. She had great attention to details, the places I forget about--cleaning over door mouldings, above the bedroom curtains, etc. They worked fast and furious and did a professional job. The same group came next month and did just as good. Ms. Gisa is easy to work with, is open to requests, and it is my impression she sincerely takes pride in doing a good job for her customers.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cecile S.
08/2013
5.0
floor cleaning, house cleaning
  + 0 more
After using 5 different cleaning services over the last few years, I finally found a cleaner I am happy with. SP Cleaning is very reasonably priced and provide exceptional service. Their initial deep cleaning was very thorough. They even cleaned a heavily used stepstool and made it look new again. They wiped every service, hand-cleaned the wood floors, wiped the washing machine and dryer, plus lots of other details beyond what is expected. They work in a team of three, which includes the owner. I didn't want to write a review right away based on the initial clean. Sometimes a cleaning service will do the first cleaning really well and then slack off in subsequent cleanings once you hire them on a regular schedule. So I waited until SP Cleaning made a second visit. I was just as happy with the level of professionalism and quality as I was after their first visit. I only added a 'B' rating on their punctuality because they arrived later than we had scheduled, but they gave me plenty of notice and the delay was not an inconvenience to me. I highly highly recommend them.
Description of Work: Deep cleaning and then subsequent regular cleaning two weeks later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$110

Amy B.
04/2013
5.0
house cleaning
  + -1 more
We have just recently started with Spencer cleaning, and we are thrilled! Gisa is friendly, professional and obviously takes pride in her work. We were looking for a smaller company, since we were tired of the revolving door of employees and lack of accountability of the larger companies. We found her on Angie's list and decided to give her a try. Wow! On the first visit she put our old company to total shame. Like a previous reviewer said, she cleaned things we didn't expect her to. It was fun to walk all around the house and find the things that she did: She cleaned our pantry floor! She cleaned the glass on our front door! She cleaned our vases on top of our bathroom cabinet! The whole place literally sparkles when she is done. She does excellent work, and we think her services are a great value for the price.
Description of Work: General housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Alan D.
02/2013
5.0
house cleaning
  + -1 more
We interviewed three housecleaning companies found on Angie's List and chose Spencer Cleaning over the other two. The owner is very professional and personable, easy to contact, and their monthly rates were lower than the others. We used them for an initial major house cleaning, and we trust them with our house key for regular cleanings every other week. We also used their services to clean our rental home. They do excellent work, and stay until the job is done. They clean things that I never expected them to clean, and everything they clean is absolutely spotless. I would highly recommend them to anyone.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Kate W.
04/2012
5.0
house cleaning
  + -1 more
The service is excellent. The owner, Gisa Vaz, is extremely competent, friendly, and flexible. She and her team always show up when they say they are going to. They will do anything that I ask--they don't insist on doing only the same thing every week. Their work is always good. I would highly recommend.
Description of Work: I have been using Spencer Cleaning for over 5 years to clean my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Contact information

3202 wheaton way Ste I, Ellicott City, MD 21043


Service hours

Monday:
7:30 AM - 4:30 AM
Tuesday:
7:30 AM - 4:30 AM
Wednesday:
7:30 AM - 4:30 AM
Thursday:
7:30 AM - 4:30 AM
Friday:
7:30 AM - 4:30 AM

Licensing

Bonded

Insured

Not Licensed

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing

FAQ

SP's Cleaning Services is currently rated 4.7 overall out of 5.

Monday: 7:30 AM - 4:30 AM

Tuesday: 7:30 AM - 4:30 AM

Wednesday: 7:30 AM - 4:30 AM

Thursday: 7:30 AM - 4:30 AM

Friday: 7:30 AM - 4:30 AM

SP's Cleaning Services accepts the following forms of payment: Check,Visa
Yes, SP's Cleaning Services offers free project estimates.
Yes, SP's Cleaning Services offers eco-friendly accreditations.
No, SP's Cleaning Services does not offer a senior discount.
No, SP's Cleaning Services does not offer emergency services.
No, SP's Cleaning Services does not offer warranties.
SP's Cleaning Services offers the following services: House and office cleaning.

Contact information

3202 wheaton way Ste I, Ellicott City, MD 21043


Service hours

Monday:
7:30 AM - 4:30 AM
Tuesday:
7:30 AM - 4:30 AM
Wednesday:
7:30 AM - 4:30 AM
Thursday:
7:30 AM - 4:30 AM
Friday:
7:30 AM - 4:30 AM