Eco Care Pest Management

Service was fine a year ago, but have to go with D-rating due to unfair business practice. Almost a year later they sent me an "invoice" for $410, way more than the original service. I had to waste my time to figure out this was a gimmick to try to sell me on a "HomeShield" service, and not an invoice I actually owed. How many people get tricked by this?

I am happy to report that on January 10, 2017 Eco Care conducted my home's annual inspection, of both the interior and exterior, and found no termite activity. That was good news to hear from them as both the prior two (2) owners of the house had problems with termites. You can be sure I will renew with Eco Care Pest Mgt to keep the termites away!

THey were very responsive and professional and reassuring during a frustrating and trying time.

It was fine. They did fine. They were very good at explaining what their services were and what else they could offer. They were fine. It was all good. I have nothing negative to say.

Eco's technician installed their bait stations around the outside of my house in mid-Sept, 2015. Earlier this month, their technician returned to check the status of all the bait stations, and he found that none of the termites had eaten any of the bait in the bait stations. From what I understand from Eco's technician, a member of their staff will return to my home between Nov and March, 2016/2017 to inspect the inside of my home to ascertain if there's any termite activity.

This was mediocre. The mouse issue is unresolved. They saw a hole but they didn’t patch it up. I wasn’t terribly enthused with it.

Well. Technician was prompt, friendly and knowledgeable.

I'll admit that I was hoping for more for the money I paid. The technician chatted with us a little about our problem areas, set some snap traps and sealed a couple of holes outside where mice could potentially get in. Now the snap traps I could have done myself, of course. And he only went outside to seal the holes after I specifically asked him to. Overall, his visit lasted about 30 min. I'm not sure that he really gave our home the attention I paid for but I have only seen one dead mouse so far and just the tiniest amount of mouse droppings since his visit. So I guess it was a successful visit?

I would highly recommend Eco Care Pest Management. I originally called them to come out to treat an ant problem in our new home and ended up signing up for their home maintenance plan. Our technician, Joe, was extremely knowledgable and thorough. Within a week of the original treatment, we no longer had an ant problem. A few weeks later, my husband noticed a few wasp nests in the attic. When he called and spoke to the owner, he was so incredibly knowledgeable that he was able to diagnosis the type of wasp over the phone and determine the nests were old and not currently active. Recently, we had a tree removed from our front yard and found a termite colony living under the bark. Worried about the close proximity to our house, Joe came back out for a free inspection. As a prevention measure we decided to proceed with the install of a termite treatment/monitoring system. As members of their home maintenance plan, we received a discount. I can't say enough about how great this company is at listening to your concerns and answering your questions.

Kind – professional. Joe come talked with me the explained what he could / would do. He was excellent rep for his company, did great job!

See above. Completely satisfied.

Good. I appreciated the timeliness and professionalism.

In August, my dog was stung by yellow jackets, so I called Eco Care. They came the next day and could not find them. Did not charge me. In October I was cleaning up leaves and found the nest. We called them back and they came the next day.

As always, these guys were great. They called me yesterday to schedule my Fall spraying and came out this morning. We ask them not to spray inside, but go a little heavier outside. The tech arrived right on time, was clean friendly and professional. He asked about any special concerns, checked out our basement for any possible pest problems and then did a very thorough spraying job for us. He was also quick to remind me that if we did encounter any problems before our next spray, we should call right away and they would be out to handle it. I can't recommend this company highly enough. The $400 cost is for one year of service. That includes three treatments and any needed reapplication should bugs appear.

Excellent. Arrived on time as discussed over the phone. Responded to all my questions and there were many. Took maybe 30 minutes? Careful, cleaned up . The bees are gone and have not returned. Excellent customer service.

Showed up on time, lowered estimated price, and did a very good job.

They helped us sell our home as buyers pest inspector stated "evidence of termites" when nothing was active. This prompted the buyers lender to request treatment again while already having bait stations around our house. As a result Eco Care Pest Management came out to spray perimeter and did not charge a thing since we were under warranty. Highly recommend this company as they are honest, and professional.

Always on time, polite, responsive and knowledgeable. Sprayed exterior of house.

Excellent service. Provider was responsive, professional, made several follow up calls. Always arrived when scheduled. I would definitely recommend this provider to friends and family.

We have used Eco Care for 7 1/2 years and they are wonderful. They will come to your home as many times as necessary when you encounter a problem, and you are not charged.

The problem we had were Yellow Jackets who entered our basement and built a nest. The work was to find the nest, treat it, and kill the bees. The resopnse was great with next day service. The technician was extremely polite and skilled. After determining the point of entry, he went inside to the basement. The area he concentrated on was behind the insulation in between the 1st. floor joists above the foundation wall. After searching from joist to joist, he found and treated the nest. No more Yellow Jackets. Great Job!

They came out and got rid of the nest. I haven't seen anymore yellow jackets or bee's so we are very satisfied.

Fastest arrival time of any service provider ever! They said they would send someone right out and about 60 minutes later my back yard was being treated. The exterminator was so courteous. He did his work quickly and gave me some helpful tips before he left. I only wish Eco Care Pest did roofs!

Eco-Care pest management provided stellar service. I left a message after hours and they responded with a telephone call early the next morning. When the person that called couldn't answer all of my questions, she put me in touch with their entomologist who answered my questions, provided explanations that I could understand and explained the service that they could provide. He did not try to up sell me, but when I asked about a second pest problem, he offered their yearly maintenance service which saved me money over individual treatments for each pest. The technician came before expected (within the service window that was quoted). He explained what he was going to do, answered my questions and did his work without being intrusive. He was professional and seemed to really know his job. I am very pleased that I was able to get my pest issues resolved in less than 24 hours and I have a plan should they resurface.

The treatment went very well. We've been using Eco-Care Pest Management for more than 2 years now, since we moved to Maryland. We've been pleased with every interaction and service provided. I'd highly recommend their services!