D&M Appliance Repair Inc.

He was a good, they were very responsive & very responsible guy; he diagnosed very correctly, i had one of my friend to fix my GE Microwave oven.

I have nothing but good things to say about D & M Appliance Repair. The positive experience began when one of the owners answered my phone call on Sunday of a recent holiday weekend! We made an appointment for later that week. The technician called to confirm the appointment and called again to say that he was on his way. (Often techs say they will call, but fail to do so) He diagnosed the problem quickly, ordered the necessary part and installed it a couple of days later, in spite of a severe snowstorm which messed up their schedule. He installed the part quickly, efficiently and at a reasonable cost. I found D & M to be courteous and knowledgeable and will use them again.

Danny diagnosed it and showed me the problems and discussed repair vs buying a new dryer (dryer is 13 yrs old but a prior appliance repair person about 4 years ago left screws off and that caused much damage that otherwise would not have happened.) he discussed brands/types with me and looked up a few models. he said he could repair it but coud not guarantee how long dryer would work due to other extensive damage. i decided to purchase a new dryer. Danny repaired it to stop the noise and get it working. he told me it was safe to use and it could last awhile, no need to rush into buying. i had also asked him to take a look at dishwasher valve as in past i have had several leaks. he checked it for me. he only charged the diagnostic service call charge. grace, who anwered the phone returned my call within 2 hours and set up appt. she told me danny would call 1/2 hr before he arrived, which he did. i would definitely use this company again and recommend it.

The serviceman explained and showed me the part that needed to be replaced. After fixing the problem he made sure the everything was working. I am very please with the repair and the serviceman they sent.

Very well and done in a timely manner.

The repairman was very professional and respectful of my home. He quickly diagnosed the problem and promptly repaired it. I will recommend this company to everyone I know and gladly continue to use them for all of my household repairs. They are the go to company for appliance repairs and are very honest.

Repairman arrived on time. He was extremely professional and polite. Fully explained the problems and promptly repaired the appliance. Also was very knowledgable and made excellent recommendations for future use and care. I will absolutely use them again for all my appliance repairs and will recommend them to friends.

The technician Danny was so professional. He immediately put on booties to cover his shoes which was a nice touch. He diagnosed the problem with the leak and had the parts in his car and made a quick repair. He also initiated the cleaning of all the crap that had fallen behind my fridge over the years. Above and beyond! I was also impressed with Grace who I spoke with over the phone who expressed empathy over my situation which I appreciated. I called at 5PM and was able to get an appointment for the next day. Saved me from having to buy a new fridge!

A month later another problem (unrelated to the first) occurred whereby my water line on the refrigerator was clogged. The technician spent over an hour meticulously unclogging each line - and didn't charge us. Thank you D & M Appliance !!!!! You have a customer for life !!!!

I had a problem with my dishwasher which would not drain. Danny called back immediately and set up an appointment to come by at my convenience. His office called the morning of the appointment to confirm. Danny was right on time. Very professional and personable. He took the dishwasher out from the counter, took it apart, cleaned it and fixed the clog in the drain. Very neat, clean and thorough. Price was great. I would certainly use Danny again.

Fixed. Very pleasant from start to finish. I thought I was going to have to buy a new dryer but tech Danny said that my type should last a lot longer than it did so for a lot less than 1/2 of buying a new one he fixed the one I already have, which is probably better quality than a new cheap one. I would recommend this company and this technician.

It ended up being better for me to replace it considering the age of the machine and the cost of the repair. The service man himself also suggested it as well. I am very happy with the service I received from them and if I need a appliance repair in the future I will call D&M again. Very professional and courteous.

D&M did a great job. They showed up when they said they would and fixed my dishwasher without hassle.

Danny was very professional, arrived on time and voluntarily put on shoe covers to not get my floors dirty, he did a fantastic job replacing the switch and even cleaned the range hood for me. Danny was very honest and polite. Would definitely hire him again.

Danny came and assessed the problem and told me that it is actually not the evaporator, but that one of the pipe was clogged. Instead of the $1200 he originally quoted, the job is actually only $400. He and his assistant fixed the problem and tested the unit. Unlike the other repair shops that are very SPEEDY in giving you an inflated quote, Danny is very honest, he could have charged me $1,200 and I wouldn't know the difference. The job was done in high quality. I highly recommend him.

Replace washing machine drain hose. The part was not available locally. The service provider opened the machine and removed the old hose so we could verify we are getting the right hose. He gave us the part number and we ordered it online. He explained how to put the new one on at my husband's request. We were able to put the New hose on without a return trip

great!! The tech did a excellent job.

The service provided by Danny was excellent. He was knowledgeable , efficient and very pleasant to deal with. I will definitely call this company again.

Excellent,timely,personal and well priced

I called D&M based on the reviews here. Spoke with Grace, who was very helpful. She asked when I wanted to schedule an appointment, and I said asap. She explained that they were pretty booked the next couple of days, but that she'd check with Danny and see if they could slot us in. She called back 10 minutes later and said Danny could come out the next afternoon, between 2:00 and 4:00. Danny called the next day to tell me when he expected to be there. He showed up as promised, took a look at the dryer and confirmed that the thermal fuse was the problem. A $10 part, and about 10 minutes of labor to replace it, but as he (understandably) had to charge a minimum amount for the service call, he wanted to make sure I got my money's worth, and proceeded to take the dryer apart, clean out all the lint that had built up, clean and lubricate all the moving parts, etc. It's almost like having a new dryer. Danny was courteous, knowledgeable, efficient, and charged a reasonable price. I will definitely call on him again should the need arise, and am happy to recommend his services without hesitation.

A little delay in arriving due to traffic and earlier job but Danny came at 8 p.m. Danny tested the unit and determined there was a blockage in the compressor system causing a leak in the refridgerent. Cost to repair not worth it. Unfortunately, we need to replace.

They came over the very same day I called. The technician was courteous and explained the problem simply. He did the work, and the refrigerator has been working well since then. Very good service.

Both appliances were inspected and cleaned. The repairs were made without the need for additional parts. I received good information about proper maintenance of the dryer and I hope to get another year or more out of my 10 year old Miele dishwasher.

It went very well since I chose to have a professional handle it. He had to tweak the part for the heat levels to fit correctly on my stove's knob, something I would not have known how to do. He also knew what wires go into the spots on the new module which was configured differently and had no color coding. The particular oven element was also hard to find since the parts for older stoves are limited in supply. (Once the items are depleted, they may not necessarily be replaced.) The original oven element also was difficult to remove since the it hadn't been replaced ever. To his credit, Daniel knew exactly what to do and how to deal with the problems of a stove that did not want to give up its old, worn out parts! Daniel was here promptly, calling in advance, put paper "booties" over his shoes before he came into the house, and was very nice, courteous and, most of all, knew exactly what to to. Great job, Daniel! I highly recommend him!

The short verion: At the first visit, I was told that I could use the washing machine, and after it flooded, at the second visit I was told that the hoses were broken and I couldn't use the machine. The water supply was not turned off which then caused an even larger flood and ruined my wood floors. At the third visit Danny told Mounir that he had made some errors, but to me he said thatD & M had no idea how this could have happened (?) and they take no responsibility for: First Visit: After a few no shows, Mounir came and turned on the washing machine for about a minute or two. He used his iPhone flashlight to try and look under the machine. When asked if I could use the machine he said yes. Cleaning out the dryer vent was service he didn't provide. After another company cleaned out the dryer vent, I used the washer and dryer. The washer leaked. Second visit: Since the first visit had been so brief, I had asked if there was a problem when I used the machine would he return. The answer was yes, so I called to set up a return visit. When he came the second time and ran the machine for a little longer, it leaked. He then said that the hoses underneath the machine were broken and that the machine could not be used. Between second and third visit: Upon opening the closet door which houses the washer and dryer a few days later, the floor was flooded and water was dripping out of the machine. I called Mounir to advise what was going on. He said he was not in the area, and could return to check out in few days. I had someone in the building come up to check and once he moved the machine aside, said the water had not been turned off. Once turned off, there was no more water dripping into the machine. The wood floor outside the closet is completely ruined. Third visit: Danny came as the expert. While on site he called Mounir and I heard him say that Mounir "had made it sound like I could use the machine" and then on the second visit he asked Mounir why he hadn't turned off the water. Danny insisted on turning the water back on. He then stated that none of the results of their appliance service call was their fault. He said that on the first visit the machine had been only superficially checked "because they don't like to work on old machines, and hey could not have known the washer would leak". He left, and I went back to check the machine. In the few minutes he had turned on the water half a cup had already filled into the machine. When I texted him- he texted back "check with your building". (?) Had he looked into the machine he would have seen the water accumulation and would have been able to understand the source of the flood.