Coldwell Banker-Rachel Sturm

Rachel not only helped with purchase negotiations, but she also corrected several mistakes made by the settlement company, AND she provided excellent after-purchase service by defending me against the AHS people when they tried to deny me service twice- despite my premium full membership with them. They backed down after Rachel got through to them. She was my agent in late 2009, but even now, she calls me up to see how things are and also to respond to inquiries regarding various house services. Just this past March, she was as helpful as in 2009. I recommend Rachel, and I hope to use her again in a few years. I fully took advantage of Rachel's servicing, so I feel I am actually qualified to critique her work. Trust me. (Regarding the price spent above, she accepted normal commission, nothing unreasonable. I had to write $1 there, or it seems like I couldn't submit this review.)

Her punctuality and organization were such a relief. She may look young, but she is well aged in this business, and therefore knows just how to meet the clients needs and expectations and we truly appreciated her and her patience!