About us
Business highlights
179 years of trusted experience
Services we offer
Accepted payment methods
Reviews
4.526 Reviews
Showing 1-25 of 26 reviews
Anne K.
08/2017
mulch
+ -1 moreThey're terrific. They got good Scott mulch.
Description of Work: I purchased some black mulch.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$280
Gloria H.
08/2017
small appliance repair, home improvement stores
+ 0 moreHe never came back. He does not response to phone call or text.
Description of Work: Do Not hire him. He is a scammer. I paid him $183 cash and he never came back. Many people got scammed from him. Be Aware.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$183
Lee K.
06/2017
home improvement stores
+ -1 moreAfter a diagnosis they recommended getting a new mower. The projected cost of the repairs was more than the value of the mower.
Description of Work: Lawnmower would not start.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$45
John Q.
07/2016
home improvement stores
+ -1 moreunknown
Description of Work: discussed problem with lawn tractor engine - advised 4 week back up of existing work in shop - offered some suggestions to help solve problem - have resolved problem on my own.
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism | |
| responsiveness |
Yes, I recommend this pro
Brad W.
05/2016
home improvement stores
+ -1 moreunknown
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$200
Gerald G.
05/2016
lawn mower repair
+ -1 moreAll went well...blower starts up immediately and ready for my storage this summer following Clark's tips on making sure blowe is ready for storage.
Description of Work: Had a Ariens Snotek snow blower requiring carb repair and general maintenance. Very, very happy with service performed that included carb repair, new (ethanol free gasoline, fuel stabilizer, and major lube. Great job!!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
Robert F.
04/2016
home improvement stores
+ -1 moreunknown
Description of Work: Sold goods
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$20
Robert D.
04/2016
screen repair, home improvement stores
+ 0 moreThe staff in the hardware department in particular are always helpful and very knowledgeable. They have always found the part I needed in their inventory.
Description of Work: The staff in the hardware department helped me figure out how to repair a piece of furniture and found the perfect parts from their "wall of screws."
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$12
JoAnne K.
01/2016
home improvement stores
+ -1 moreI brought the leaf blower in to Clark's on Monday 11/03/15. Three telephone calls later and 6 weeks later, I got a call from the service person that the blower was diagnosed and would take about another 2 weeks to complete the repair. For an off-season repair to take 6+ weeks is absurd! I will not use this store again. Further, I will not purchase a Stihl product again. A new blower is $ !39. To repair this 2-year old unit cost $ 91.58. I assumed when purchasing the Stihl that it was the Cadillac of units. I was really wrong! Last year, I purchased a Stihl trimmer based on the same assumption. I'm just waiting for it to stop operating also . Back to Sears for future purchases!
Description of Work: Serviced a 2-year old Stihl leaf blower. It would not start.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$91.58
Elizabeth A.
11/2015
lawn mower repair, home improvement stores
+ 0 moreunknown
Description of Work: tuned up snowblower
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$60
Kathleen B.
10/2015
lawn mower repair
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
R K M.
05/2015
home improvement stores
+ -1 moreunknown
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Doug M.
04/2015
home improvement stores
+ -1 moreunknown
Description of Work: Sold me a gas grill and accessories.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness |
Yes, I recommend this pro
$250
Don F.
01/2015
home improvement stores
+ -1 moreunknown
Description of Work: Manufactured a new window screen
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$56
James C.
06/2014
home improvement stores
+ -1 moreThe service was completed quickly nd effeciently. I am currently away and cannot verify the actual date and cost of the service.
Description of Work: Fixed my snowblower - wouldn't start
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$89
Hope G.
05/2014
home improvement stores
+ -1 moreunknown
Description of Work: I took my Toror Lawn mower pulley to ACE Hardware on Route 40, Ellicott, MD on April 28, 2014. I called ahead to make sure they could fix the pulley. The Service Tech on the phone was very polite, professional and understanding. I had to call back and ask if they had a "special" type screw for this particular mower and "John" in the Service Dept. said he could take the screws I needed from an old junk mower they had. John said "I will take care of you Bob" and he did. Great place to deal with. I have been in this store previously and received all the help I needed.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$20
Anthony H.
03/2014
home improvement stores
+ -1 moreThey have been good. They are always helpful if I have questions or anything. They give directions where certain salts are located. They are convenient where located. They are as close as a mom and pop operation as you can get. They are personable and the prices are competitive. I favor them over big box stores.
Description of Work: I used CLARKS ACE HARDWARE for salt.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$12
Richard D.
10/2013
lawn mower repair, home improvement stores
+ 0 moreGreat people, great service. I laughed when I mentioned my Home Depot experience and from their response I felt like Home Depots faults lead to Clark's gain.
Description of Work: General yard equipment, keys made and paint
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$175
Valerie F.
05/2013
home improvement stores
+ -1 moreGreat hardware store. Very helpful employees
Description of Work: General hardware store
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$40
Margaret B.
11/2012
home improvement stores
+ -1 moreOverall, I love it at Clark's. I recommend everyone that doesn't know what they are doing, or wants better customer service to go there. Again, I have been there on some off days. I went on a Monday morning once, and that was a bad idea, every employee was restocking shelves, so it was harder to get help. If you need help, avoid early Monday mornings, but I understand businesses need to put stuff back on their shelves, so it didn't really bother me, I am just going to try and avoid going then in the future.
Description of Work: I had a great experience today at Clark's, which made me think to write a review here and from my visit last week on their glass and screen shop area as well. I have been going to Clark's for a few months now and man, I wish I had come here sooner! I have been going to Home Depot right up the street for the longest time to buy mulch, which usually you can get for $2.99 on sale for 7 bags, which works out to be about $22. I recently found out at Clark's you can get 6 bags for about $21. I always thought that Home Depot was cheaper. Turns out Home Depot's bags are 2 sq. cubic ft. while Clark's is 3. So long story short, I actually get 18 cubic feet of mulch from Clark's for $21 dollars, while at Home Depot I pay $22 dollars for 14 cubic feet! So glad I decided to buy mulch today at Clark's instead (and some other things)! On top of all of this, the service at Clark's is soooo much better. I just get avoided by employees at Home Depot, and although sometimes I need to ask for help at Clark's, they always are more knowledgeable in comparison. I will always shop at Clark's first now. I think I do pay more on some things, but I have done a lot of comparison shopping between the two, and I just think Home Depot knows how to market better. I know I pay more on some and less on others, but I think I still break about even at Clark's when comparing the two companies. I have had experiences with some employees at Clark's that are just as bad as Home Depot's, but I have gone there enough now to know about 90% of the employees know what they are talking about and just ask to talk to someone else if you think one of the younger guys helping you doesn't seem to know what they are talking about (I did that a few weeks ago).
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$110
Margaret B.
11/2012
screen repair
+ -1 moreOverall it was awesome, timely service. I read a review in a different place complaining about the cost for repairing screens and that it was a rip off. I think the service was excellent, and I can see how if a screen or window is in really bad shape it wouldn't be worth getting it repaired, and it would be less expensive buying a new one. I think that is what impressed me the most with my experience there, they didn't try to mislead me and take my money. I received an honest opinion and great help, that's hard to find sometimes these days.
Description of Work: I was pleasantly surprised when I found out Clark's can fix most screens and windows since I usually go there for regular hardware items. I really didn't want to go through a contractor or window company to get my screen fixed. It only costed $20 to have my screen redone. Nothing was wrong with it, as I am sure the price would creep up quickly. The service was great. I turned it in and actually received a call back within two hours saying it was finished. Apparently they told me the winter is the best time to have this stuff repaired because it is the slowest season, and spring is the busiest. So, if you need a window or screen to be fixed, now is a good time to do it before it gets busy. While I picked up my screen I inquired about getting glass replaced in my door. They explained that since the glass piece was so large they legally have to use tempered glass for safety reasons, which they explained in detail. The young woman helping me said right off the bat that my best option was probably to simply buy a new door from the original company my door was manufactured with because they make it directly and it is probably less expensive, but she said she would get a quote for me anyway just to see. They can't make tempered glass there, they have to order it from another manufacturer. They instantly called up the company and received a quote. The quote was high, but like I had said she warned me ahead of time that it was probably going to be the case. However, I really appreciated the service of finding out what was the best option for me. Not many companies will do that, let alone Home Depot down the road.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$20
John O.
11/2012
lawn mower repair, home improvement stores
+ 0 moreGood estimate, fast turnaround and excellent repair. Not cheap, but you get what you pay for. At one point they would only service brands that they sell; they now carry craftsman and that policy may have changed.
Description of Work: Repair of garden equipment.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$75
HELLEN S.
06/2011
lawn mower repair
+ -1 moreThey offered the name and number of a Sykesville based repair shop called Schatz.
Description of Work: Company does not work on McCullough brand trimmers. They only work on Steel brand. I never got to use them. They quickly answered the phone with a friendly voice. I was disappointed that they only work on one brand of trimmer.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness |
Yes, I recommend this pro
SUSAN K.
02/2011
lawn mower repair
+ -1 moreThey will do small engine repair, which covers multiple categories like portable generators, lawn mowers, and snow blowers. They charge a $35 deposit to get started. For my repairs, they first tried a couple of simple fixes to get it started. This included changing the spark plug (I had the wrong size in it) and replacing the starter module. When this did not solve the problem, they rebuilt the carburetor, which ultimately got it working again. They will call and get your authorization before doing any repairs. Alternatively, you could preauthorize a certain dollar level of repair right up front, although I did not take that route (for example, letting them do anything that would cost $200 or less). The experience was very positive and they did a great job explaining the issues. Their store hours are also convenient, which was another big plus.
Description of Work: Had a portable generator that would not start and they repaired it.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$160
KIM D.
10/2006
screen repair
+ -1 moreSomeone told me that people don't do this kind of thing anymore, so I was thrilled to notice that my favorite hardware store offered screen repair. We drop a screen off and they call anywhere from a few days to a week later to say it's done. What could be simpler? My only "peeve" is that sometimes my husband forgets to specify the color so we've got a few that don't quite match, but I put them in different rooms with only a single window, so no one knows but me!
Description of Work: Window screen repair.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$17
- 1(current)
- 2
Contact information
10325 BALTIMORE NATIONAL PKE, Ellicott City, MD 21042
www.clarkshardware.comService hours
Sunday:
9:00 AM - 6:00 PMMonday:
8:00 AM - 8:00 PMTuesday:
8:00 AM - 8:00 PMWednesday:
8:00 AM - 8:00 PMThursday:
8:00 AM - 8:00 PMFriday:
8:00 AM - 8:00 PMSaturday:
8:00 AM - 7:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardware & Home Improvement Stores,
Lawn Mower & Power Tool Repair,
Screen repair,
Appliance Repair - Small,
Mulch and Topsoil,
Rentals - Equipment,
Fireplaces
FAQ
CLARKS ACE HARDWARE is currently rated 4.5 overall out of 5.
Sunday: 9:00 AM - 6:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 7:00 PM
CLARKS ACE HARDWARE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, CLARKS ACE HARDWARE does not offer free project estimates.
No, CLARKS ACE HARDWARE does not offer eco-friendly accreditations.
No, CLARKS ACE HARDWARE does not offer a senior discount.
No, CLARKS ACE HARDWARE does not offer emergency services.
No, CLARKS ACE HARDWARE does not offer warranties.
CLARKS ACE HARDWARE offers the following services: Small Engine Repair. Certified in Stihl and Toro repairs. Chain sharpening, lamp repair, chip key and house key cutting, re-screening, glass cutting, pipe threading and much more. Please see our website for more info.
Contact information
10325 BALTIMORE NATIONAL PKE, Ellicott City, MD 21042
www.clarkshardware.comService hours
Sunday:
9:00 AM - 6:00 PMMonday:
8:00 AM - 8:00 PMTuesday:
8:00 AM - 8:00 PMWednesday:
8:00 AM - 8:00 PMThursday:
8:00 AM - 8:00 PMFriday:
8:00 AM - 8:00 PMSaturday:
8:00 AM - 7:00 PM