This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Always Waterproofing has 35 years of experience in the industry. We are locally owned and operated. If you want the job right the first time, call James today!
We had them install an indoor sump pump (including digging the pit and pipes) and some basement walkout drain installation. They did high-quality work and finished quickly. Their price was the best of 5 quotes I received and so the value was high. The only thing that was not perfect was that communication was slow, sometimes they did not respond to texts, but they were good when they responded, and they showed up on time. Overall, 9/10, highly recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$2,760
Dominique S.
09/2021
5.0
Great service! Thanks again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David R.
09/2021
5.0
Very professional. On time ! Took time to remove and replace items where work needed to be done ! Explained how the system worked and was extremely polite, Highly recommend!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Candy S.
09/2021
4.5
Great! On time to do the job. Contractors took great care in trying to preserve paneling and flooring as much as possible. So very pleased.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Emily C.
09/2021
2.0
To put this in some perspective, this is the first time I have ever written a negative review for any work we have ever had done. The salesman was friendly and work was scheduled about 3 weeks out. However, when the concrete was done it had dark streaks all through it. When the person who did the work called for payment, I explained my concerns and he assured me that they would go away but was extremely condescending when he spoke to me. He told me that he always has to explain how the process works to women who only care about the cosmetics of the concrete and that the marks I was seeing were a result of **condensation** - that I could even google it. I told him that I would be calling him back in 28 days after the curing process was complete. When I called to complain and see what could be done to fix the marks, he was very rude and asked what I wanted him to do about it. He said they did not do anything wrong. He gave me three options - tear it up and do it again, patch it, or paint it, and then told me that in a year it would all be covered in dirt and no one would see it anyway. I let him know that I was not happy with this and it sounded like he did not plan on trying to fix the issue and then he started yelling at me. Bottom line - I would never hire this guy to do any work for me again. Rude, unprofessional, and poor quality work. Update: My husband spoke to our salesman who was apologetic about my experience. He did offer us money back as a solution. I appreciate his willingness to work with us to resolve the issue.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
1.0
$3,000
Robert h.
09/2021
4.0
Good quality. But pricey.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
$3,500
Gary I.
06/2021
4.5
Great value for the dollar
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$3,500
Steve H.
06/2021
5.0
Well james I'd an excellent guy,great customer service skills I hired him to water proof the basement in side of our house excellent work quick equipped ready to go no delay,I also referred him to a neighbor they hired him and his crew the did a big job excellent work timely takes customer satisfaction very seriously,no games with always waterproofing. Highly recommend ð   .
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,500
Lauren W.
06/2021
5.0
They were quick to come to my home, discuss the project and provide an estimate. The work was completed timely as scheduled. The employees arrived promptly to complete the work, were polite and professional. We had a stamped concrete walkway done, and the final product looks great! I definitely recommend them!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Karen C.
06/2021
5.0
The employees were nice and timely. The work was qualityâ ¦ definitely would recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$13
David P.
04/2021
5.0
Very pleased with the work. It looks beautiful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joseph T.
04/2021
5.0
They did an outstanding Job. Finished entire project in 1 day , quoted 2 1/2 days
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Pam P.
01/2021
5.0
They installed our sump pump system with backup battering very efficiently and professional and in less than one day. After discussions on the correct equipment, they provided additional effort to be sure the wi-fi backup equipment was installed and was working efficiently. Any questions on installation and operation I had were answered on-the-spot and with ease. System seems great and I now have peace of mind during a bad storm or if the power should go out. I would recommend them to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Pam P.
12/2020
5.0
Waiting for final work to be done, cannot write final review.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bruce and Regina S.
11/2020
5.0
Their work was done efficiently, transparently, and with the utmost courtesy. Since their work has been finished, we have had no water in basement areas where flooding was a regular problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$5,500
Bruce and Regina S.
11/2020
5.0
Since their work, we have not had water in the basement in areas that were constantly flooding. The employees were efficient, instructive, and courteous. I am inordinately pleased.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
basement waterproofer,
egress window installer
FAQ
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Sunday: 8:00 AM - 6:00 PM
Always Waterproofing accepts the following forms of payment: CreditCard