Wooten Appliance

Appliance Repair, Appliance Repair - Small, Appliance Sales and Installation,

About us

Wooten Appliance specializes in repairing washers and dryers as well as garbage disposals. We have over 17 years of experience serving the DC area. Please call us today for a FREE estimate from one of our service technicians today, we value your safety and all our techs have passed a background check for your safety.

Business highlights

25 years of trusted experience
Family Owned & Operated

Services we offer

Appliance Repair - Garbage Disposals, And All Kitchen & Laundry Appliances. Thermador Jennair Wolf SubZero Cove Dacor Monogram Liebherr Fisher & Paykel Hestan Perlick Lynx Marvel Outdoor grills/fridge Beverage centers/wine fridge Miele appliances/coffee maker Gaggenau Smeg La Cornue ILVE Lacanche Ice machines: Scotsman Hoshizaki U-line Vent hoods Whole house vacuums

Amenities

Warranties
Yes
Senior Discount

0%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.71,716 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
8%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 926-950 of 1716 reviews

CARL F.
02/2013
5.0
appliance repair
  + -1 more
Scheduled visit with Stephanie at Wooten via email and phone, she was very upbeat and helpful. I supplied lots of detail and model number when I made the date so that Darryl could bring the right part. He did exactly that, checking to confirm his pre-visit guess-diagnosis upon arrival. The temp sensor was bad, the cable had melted and fused no doubt due to an oven self-cleaning months ago. Darryl replaced the sensor and helped me see how to take out the oven bottom for future manual cleaning (the self cleaning cycle often is so hot that it stresses the parts). Darryl was articulate and helpful and I consider the cost for the visit, part, and labor very fair.
Description of Work: Had shutdown and F2 electronic error display on GE Profile Gas Range oven control. Intermittent for months, slowly more frequent including spontaneous in middle of night.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Randy B.
02/2013
4.0
appliance repair
  + -1 more
Wooten is highly responsive and very pleasant to work with. I heartily recommend them -- although this job took several visits to complete. On first visit, technician arrived an hour past the given 3-6 pm window on a Friday night, but inclement weather was a factor. He did a good job of communicating his situation. After arriving, he diagnosed problem as a failing pressure regulator, but did not have the part in his truck. Said someone would call on Monday with an estimated cost and to reschedule. By end of Tuesday, I had not received a call so I contacted Wooten. Receptionist checked record, which did not indicate a need to call with estimate, just to reschedule. Price was acceptable, so technician came a second time to replace part. Oven worked fine. About a week later, we smelled gas coming from oven, so requested a return visit. Technician arrived about 15 minutes past the 3-6 pm window, again communicating that he would be late. He found two leaks and wanted to use a sealant that he did not have on hand. He came back the following morning with sealant.
Description of Work: Gas oven repair. Diagnosed and replaced pressure regulator, follow-up to address leaking gas.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$200

Margaret C.
02/2013
5.0
appliance repair, small appliance repair
  + 0 more
Wooten Appliance was very nice and very professional. They were quick and came in the time they told me they were going to arrive. He had the part with him so it was a very quick repair. He was very nice he was only here for a short time which was nice. It took him 20 minutes.
Description of Work: They repaired an appliance.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Jeffrey R.
02/2013
5.0
appliance repair
  + -1 more
paid the $99 service call and they came back with the part a few days later. At that point we paid $45 for 1 hour of service and about $45 for the part. Total cost was around 190. I think that was fair, and they got it done efficiently and effectively.
Description of Work: some plastic wheel thing in the dryer was broken.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Alan A.
02/2013
3.0
appliance repair
  + -1 more
The representative said he was going to be there at 4:00 but he didn't arrive until 7:00. I chose this company because they were the super service award winners. He was here only for 4 minutes. He didn't do much but he was very professional. It wasn't like he took his tools out but it's running fine now. Our experience with them was neither bad nor good.
Description of Work: I have used Wooten Appliance Company for appliances repair services.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
2.0

$99

Patricia Z.
01/2013
5.0
appliance repair
  + -1 more
They took care of repair work on my refrigerator. They are very reliable
Description of Work: I purchased a Big Deal for appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Gina D.
01/2013
5.0
appliance repair
  + -1 more
My dishwasher had not been working so I purchased an Angie's list deal for a large appliance repair. Wooten was able to diagnose and fix the problem. It was an easy fix.
Description of Work: My dishwasher had not been working so I purchased an Angie's list deal for a large appliance repair. Wooten was able to diagnose and fix the problem. It was an easy fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Austin B.
01/2013
5.0
appliance repair
  + -1 more
Daryl was responsive, fast and reasonable. I would use his services again, and heartily endorse him. We chose Wooten based on the high marks he had received on Angie's List and we were not disappointed. We received poor service from Sears--they refused to guarantee the necessary part to fix our oven would be available when the service technician arrived for the third time. No such problems with Wooten.
Description of Work: Very Pleased
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Donald C.
01/2013
5.0
small appliance repair
  + -1 more
Daryl was ontime and performed excellent work. The quoted price was $240 + tax for all inclusive removal of broken disposal and installation of a new model. Work was done in approx 1 hour. thank you.
Description of Work: Remove old disposal and replace with new model
Rating CategoryRating out of 5
Yes, I recommend this pro
$240

Michael K.
01/2013
5.0
appliance repair
  + -1 more
During an energy audit we were told we may have a carbon dioxide leak. Wooten Appliance came out and disassembled the bottom of the oven and determined there was no CO2 leak, but they did adjust the gas/air mixture for our gas oven. He explained each step of the process and helped us understand how a gas oven works. He even took time afterwards to answer a couple of questions about other appliances. Overall it was a good experience and we would call again if needed.
Description of Work: Wooten Appliance - Gas/Air Mixture Oven Repair
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Dan G.
01/2013
5.0
appliance repair
  + -1 more
Mr Wooten diagnosed the problem. Ordered the required part for the repair. Returned to completed the repair as Mr Wooten had promised.
Description of Work: Me Wooten is a professional technician
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

Clarissa F.
01/2013
5.0
appliance repair
  + -1 more
It was excellent. He did not tried to sell us a new board if not necessary. He was really professional.
Description of Work: Our stove was displaying an error PF while we had no power failure. We called Daryl on a Friday night at 7:30 PM and he told us he could come within the hour. He came as scheduled, checked the stove and the breaker and found that the problem was in the breaker. He nevertheless took the model number for the stove and told us to call again if the probem repeated itself, the board would need to be replaced. So he would have the information needed to come with the board.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Anne M.
01/2013
5.0
appliance repair
  + -1 more
Fantastic - I was pleased with the experience from beginning to end. I will absolutely call him the next time I need large appliance service.
Description of Work: Wooten Appliance was easy to schedule and flexible. They come to Montgomery Co, MD, every Monday, Wednesday, and Friday. Daryl Wooten arrived on time and discovered that the previous owners of the house had let the dryer vent fill with lint to the point that the dryer could not function, and it presented a serious fire hazard. Daryl and his helper cleared the vent, removed the dryer drum and cleared it of lint, and reassembled it. Daryl was professional, knowledgeable, and helpful. It was an excellent experience and I have already given his contact information to a friend who needs large appliance service. I highly recommend his services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Tony D.
01/2013
5.0
appliance repair
  + -1 more
Dryer was not drying properly. Made appointment and Mr. Wooten showed up as scheduled. He dissembled the dryer, rplaced a part and re-assembled. Still didn't work. Had to come back a 2nd time and did as scheduled. Resolved problem with no additional charges. Very satisfied with his work.
Description of Work: Dryer repair
Rating CategoryRating out of 5
Yes, I recommend this pro
$134

Jenn R.
01/2013
5.0
appliance repair
  + -1 more
Daryl and Cody were very professional and two very nice guys. They were on time for each appointment we had and were very efficient in getting the job done. I'm very happy with the experience and will definitely ask them to come back the next time we need an appliance serviced.
Description of Work: Our tenant told us the washing machine was leaking. Our washing machine was also leaking and our dryer was constantly beeping (nonstop) and tearing up our clothes. Both our rental apartment and main house have front loading HE washer and dryer. Daryl and Cody arrived and found the source of our tenant's leaking machine within 5 minutes- hair that had gotten caught in the door and rendered the seal ineffective! The same proved to be true of ours. I would have never suspected, but now we know to thoroughly wipe down the glass door and seal of the machines after each use (Daryl did not charge us for this fix). The dryer was a bit tougher. They found that the inner seal had been torn off somehow and that is why the dryer was ripping up our clothing. They didn't have the part to fix it on hand, so scheduled another time to come back, which was no problem. They also reset the error code on the dryer to see if that would stop the beeping. I used the dryer once after they had reset it and the beeping definitely became more infrequent, but wasn't gone altogether. However, it's a lot more tolerable now. They guessed that the main computer inside the dryer might need to be replaced. I will probably choose to have them come back and do that work if the beeping gets worse again. I'm just happy our clothes won't be ruined any more and the beeping isn't constant!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Tanya B.
01/2013
5.0
small appliance repair
  + -1 more
Darryl was on time and called me 30 minutes before arrival. He was very pleasant. Within 10 minutes diagnosed the problem and 20 minutes later my microwave was functioning like new. He was very professional and cleaned up the area where he was working when completed.
Description of Work: Replaced the door sensor on the under the cabinet microwave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Mike K.
01/2013
5.0
appliance repair
  + -1 more
Arrived on time, accommodated our schedule and fixed the problem which had been made worse by the repairman for the company which provided the extended warranty .
Description of Work: Repaired a leak in our refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Bettina S.
01/2013
5.0
appliance repair
  + -1 more
Our Whirlpool over-the-range suddenly stopped working altogether. Daryl came promptl, diagnosed the problem right away -- door part had broken -- and fixed it; he had the part on the truck. Cost was the price of the coupon plus about $20.00 for the part. Very polite and personable.
Description of Work: Thrilled to find Wooten
Rating CategoryRating out of 5
Yes, I recommend this pro
$120

Annette F.
01/2013
5.0
appliance repair
  + -1 more
He came out and looked at the fridge. He took it apart and found the issue with the freon. Unfortunately, it would cost more to fix it than purchasing a new fridge. We ended up purchasing a new one.
Description of Work: I had Wooten Appliance come out to look at my refrigerator.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lori S.
01/2013
5.0
appliance repair
  + -1 more
I called Wooten because we were selling my grandmother's house and the wall oven did not work. We were on a short time frame because we were settling on the house soon, so Daryl met us there at 7:30 pm. on a Friday night to look at the oven, After he looked at it he determined that it needed a new board and said he would check the price and email me on Monday with the price. He was prompt on Monday with the price, he also told me that because the price of a new board was high, I had the option of sending the old board out for repair, but because of the time thing, we chose to replace it. When the part came in, Daryl emailed me and told me to call his office to schedule the install. When I called the secretary told me that he was booked solid but he knew that we needed it done so he fit us in. He came out again in the evening and replaced the board, but first he tried replacing a transformer, because that would have been alot less expensive, but that didn't fix it. It turned out that it needed both the board and the transformer and because of Daryl's knowledge he brought both parts with him and fixed the over. We were very pleased with his service and would use him again and refer him to our friends.
Description of Work: Replaced the board and transformer on a wall oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Gordon B.
01/2013
5.0
appliance repair
  + -1 more
The refrigerator did not act up either time that was out here. The dishwasher he did repair. He had to order something; but was good about getting it fixed. They were really good. They tried to help out with the refrigerator. When the guy was running late, they did call.
Description of Work: I had a Big Deal for a large appliance repair. They were working on our dishwasher and refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marti H.
01/2013
4.0
appliance repair
  + -1 more
They were very polite and professional. They diagnosed the problem as requiring one or the other of 2 parts, which had to be ordered. They returned several days later, but neither of those parts fixed the problem. It turned out to be the motor, and they said that for the age of the machine and the cost to replace, it would be better just to buy a new one. They did not charge for the return visit and work.
Description of Work: I hired Wooten to fix a washing machine that had stopped while it was full of water. Ultimately it was not cost-effective to repair, so I ended up getting a new one.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

NIGEL G.
01/2013
5.0
appliance repair
  + -1 more
Mr. Wooton did an excellent job.
Description of Work: Repaired refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jonathan W.
01/2013
5.0
appliance repair
  + -1 more
We had been having some issues with our washer/dryer unit. Wooten arranged to come within a few days of my initial call, and arrived on time. Darryl was friendly and helpful, although they didn't find much wrong with the unit. I was a bit taken aback to pay $131 for basically 20 minutes of their time, but Darryl seemed very competent and said that he would come back out to check on the unit free of charge (aside from parts, extra labor, etc.) if the problem occurred again.
Description of Work: checked on burning smell from dryer unit and motor problem for the washer unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$131

Josh G.
01/2013
5.0
appliance repair
  + -1 more
does not service LG washing machines or dryers...very nice and professional on the phone
Description of Work: does not service LG washing machines or dryers... very nice and professional on the phone

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

PO Box 2192, Ellicott City/ Beltsville, MD 21041

http://www.wootenappliance.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Appliance Sales and Installation,
Natural Gas Lines

FAQ

Wooten Appliance is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

Wooten Appliance accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Wooten Appliance does not offer free project estimates.
No, Wooten Appliance does not offer eco-friendly accreditations.
Yes, Wooten Appliance offers a 0% senior discount.
No, Wooten Appliance does not offer emergency services.
Yes, Wooten Appliance offers warranties.
Wooten Appliance offers the following services: Appliance Repair - Garbage Disposals, And All Kitchen & Laundry Appliances. Thermador Jennair Wolf SubZero Cove Dacor Monogram Liebherr Fisher & Paykel Hestan Perlick Lynx Marvel Outdoor grills/fridge Beverage centers/wine fridge Miele appliances/coffee maker Gaggenau Smeg La Cornue ILVE Lacanche Ice machines: Scotsman Hoshizaki U-line Vent hoods Whole house vacuums

Contact information

PO Box 2192, Ellicott City/ Beltsville, MD 21041

http://www.wootenappliance.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed