We are a locally owned and operated business dedicated to providing our clients with the very best in service, installation, and repair to meet your plumbing needs. We specialize in mechanical piping and a variety of residential and commercial services. We take pride in the attention to detail put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.
The company installed my tankless heater a few years back and they did a fine job. A part of the installation was the descaling filter. Late last fall i could not open it to replace a cartridge so called them up to help me fix the issue. The plumber who showed up stated that he did not have the right parts. He was expecting a newer filter cartridge as they do not install what i have anymore. I expected they would look up their work records to see what i have. They DID NOT, nor asked me what i have. The plumber came back and replaced the whole filter/cartridge setup. It took him about 40 minutes.
The invoice i received was for $425. I called the owner and asked why. His response was that because I "did not tell them the correct part" they had to return and i am charged for two service visits, parts and labor. I told the owner that i agree to the charge for one visit and parts + labor, but he charged me $425. I asked American Express to dispute this charge. Rip off!!!
Rating Category
Rating out of 5
$425
SARA S.
06/2024
5.0
Ross and his helper was respectful to the property and Owners
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Nicolette B.
04/2024
4.5
Milloway Pipeworks repaired my sewer line. The job involved a substantial dig and a lot of dirt removal. They took care with cleanup and solved the problem.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Linda B.
04/2022
5.0
They were very professional and informative. They explained what was wrong in detail and were able to fix it in one day. I was very impressed with the fast response as well. Very nice company. Would definitely refer them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$1,500
Bob H.
03/2022
5.0
Quality workmanship at a fair price Boulden,, Franklin , and all those big box plumbers are ripoff. Call Ross for to get straight answers to your plumbing issues and a great price compared to the big box plumbers
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kayse p.
02/2021
5.0
Let me start off by saying Ross and Miloway PipeWorks are awesome! Last Tuesday 02/16/2021 I woke up without running water I initially called Bouldin Bros to come look at it because thats the only person I could think of at the time. They came out and told me I needed a new well pump, pitless adapter, and pipe running in to my house and it was going to cost just under $6,000! I of course told them I could not do that today I would have to see what I could do so they left. I called Benjamin Franklin plumbing after that and they came out on Saturday 02/20/2021 only to not look at anything and tell me I needed to call a well drilling company and still charged me for the service call even when they did nothing. Finally last night I was on the internet and filled out an inquiry for well repair on home advisor and within less than 30 minutes Ross called me he was gonna swing by my house then and take a look. Upon looking he said all I needed was a new well Pump and he squeezed me in this morning at 8AM. The job ended up costing me under $2,000 and now I have running water! I will definitely use Miloway pipeworks again and I encourage everyone else too as well; Bouldin bros and Benjamin Franklin plumbing are ripping people off.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,500
Amy S.
02/2021
5.0
We have worked with Ross several times and always found his work to be clean, fast, and reasonably priced. He offers great ideas and solutions, and we look forward to working with him on many more projects
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Frank K.
12/2020
5.0
ð
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Vincent C.
11/2020
5.0
Showed up when they promised. Found problem right away and repaired very quickly. Very honest! Great job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jamie B.
10/2020
4.0
I didn't ck prices bc I didn't have time. I was out of water. The service was faster than I thought the job took about 3-1/2 hrs and they up grade the pitless adapter they rewired the pump. They got in and got it done and that's the bottom line for me
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Vanessa W.
09/2020
3.0
I ask for a receipt and warranty invoice for the water heater that was installed on 8/6/20 and I still have not received it. However, the work was good and the price was right compared to others.
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
3.0
$1,200
Eric M.
08/2020
3.5
They re prompt and thorough.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Renee N.
08/2020
5.0
They came immediately when I had a crisis situation
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Julie G.
08/2020
5.0
Ross from Milloway Pipeworks was really terrific! They called, gave us a fair price on a hot water heater and were able to take care of the job same-day. At a price lower than home depot or other big box stores. Would not hesitate to use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$900
Scott P.
07/2020
5.0
Ross called me the same day as my inquiry. The technician Will was out the next day. Fixed a pressure switch for my well pump. Thanks a bunch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tracy B.
06/2020
5.0
Ross contacted me immediately and offered to come the very next morning to shock my well and replace guage. Cannot thank him enough!
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Warren L.
06/2020
5.0
They were prompt, courteous and very professional. Great job !!
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Sharon y.
06/2020
5.0
Ross and his co worker repaired my well and put in a new well pump. I called ross and told him is was an emergency and he came right out. very down to earth man and he is the owner and does all.the work. I like giving small companies my business
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Patricia W.
05/2020
5.0
They are prompt, efficient, and very caring about the owner property. The job was done much sooner than I expected and looks wonderful. A new hot water heater was installed and all with neatness and efficiency.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John G.
04/2020
5.0
I had a failing well pump and a leak at the pump. Milloway Pipeworks correctly diagnosed the problem and fixed it for a very reasonable cost. Milloway Pipeworks saved me alot of $$$$. Another company (a large well known company) also looked at my problem. They said I also had to replace the line into the house (which was not necessary); I would have paid 3x more with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,200
Thomas M.
04/2020
5.0
They were fast safe polite and courteous.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Bob B.
02/2020
5.0
Great job replacing hot water heater. Arrived on time and very friendly. I have no hesitation recommending this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
William C.
01/2020
5.0
They did an fantastic job of removing my old indirect fired water heater and replacing it with a new unit. The install followed all manufacturer's requirements for maintaining warranty coverage. Their price was excellent; less than half of one other bidder and a only a little more than a third of another bid. Great experience and I would highly recommend them to any one needing plumbing services.