S & J Painting & Remodeling

Work started on time demo went well. I was told that we needed to replace all of the joists in the kitchen and all of the joists in the bedroom on the other side of kitchen. That was really not unexpected on the old house expensive but not unexpected that hidden damage will be found. and then a month later was told I needed a steel beam added for strength. I was told the additional work would take another 30 days. but was promised no later than Oct. 1. had to cancel a party that I had planned for 10/15. That again not that unexpected. Was PROMISED I could plan my thanksgiving dinner in the kitchen. well needless to say when I was given the "keys" so to speak on Christmas Eve. 5 months after the start date. If the only thing was the time he might have gotten C's . but in the days weeks and months to come too many thing were found and I had to fix to make it right. some things I couldn't even fix with out major hardship. one such thing was the pocket door that was hung improperly. microwave and the dishwasher on at the same time trip the breaker. sink plumbing with hot on right which meant the dishwasher was feed with cold and the pull out faucet lines would get twisted and hung up so the weight would not pull the handle back in. MANY MANY other things. I just chalked it up to experience. Until my daughter bought the house and started renos or her own. When I got this call from her and she asked me to meet her contractor and he started pointing things out that should have caused fires ie junction boxes in the walls, three pieces of 14/2 taped together instead of reruning a wire that was long enough. I just had to write a review. To warn others.

The work that S&J Painting and Remodeling did was good. It was odd that the owner sent us an email regarding the payment two hours after the job was done. The fan was not installed properly. The workers that came in my house did a good job.?The owner never came to check the final job and make sure that everything was okay. I consider that poor customer service etiquette.

The odyssey of this project extends over the better part of a year, so fasten your seatbelts (or skip down to the last paragraph for the bottom line). We contacted S&J (whom we'd used before) to built a top-of-the-line custom shed. That was May 4, 2012. The owner, Jerry, responded by email three days later, saying he'd have someone get in touch with us. In a few days, Steve came out to discuss the project and we received a bid on May 30. A little slow, but ok. It was a little more than we wanted to spend, so we made some changes to the project and asked for a new bid, which was received a week later, on June 6. Much better turnaround. We had some questions regarding setbacks from property lines, and to make a long story short, it took us until early July to get answers from the county. This led to more changes (we had to reduce the size of the shed to avoid setback requirements), which we requested on July 16. Six days later, Steve responded that had been on vacation and would get back to us. Time passes... On August 10, I again emailed Steve. We receive the revised bid four days later, but Steve notes that they won't be able to start work until November or December because they're busy. That's understandable, and on Aug 21, I respond that we're ready to sign the contract, and when can he come pick it up? No response. Time passes... On September 10, I email Steve again asking if they're still interested in the work. He apologizes and says he's been out of town and says at this point they couldn't do the work until January. We don't want the footers dug while the ground is frozen, since that can lead to shifting later, so we decide to wait and see if we can get on their schedule for the spring. I contact him again on November 19, asking if they can schedule the work for March. The next day, he responds "Perhaps. Let me get through December and see." Time passes... In mid February, I call the company, and receive a return call from Jerry a day or so later. He suggests I email Steve. I explained that Steve hasn't been too responsive to email, which was why I called instead, but I decide to give it a final try. On February 20, I contact Steve again asking when we can get this scheduled. We've never heard back. The bottom line is that as of last August, we were ready to sign the contract, but for whatever reason, S&J didn't seem interested in our job anymore. But instead of telling us flat out that they were going to pass on the work, we felt like they strung us along for six months, never actually saying "no," but never accepting the signed contract or putting us on their schedule either (I should add that I asked if they were still interested in the job several times at various points along the way). In the end, they just ignored us. In March, we found another contractor on Angie's List to do the work (for less, I might add), who was able to complete the job within a month of our first exchange of emails. I would say the quality was similar (based on a previous project where we used S&J), but the responsiveness and customer service were like night and day. I hate having to write a negative review since we'd been reasonably happy with S&J on our previous job (although even then, the communication had been kind of slow), but when a company seems this indifferent to you as a customer, it really says a lot.

Overall project went great. The owner was very responsive in communications and the work performed did not exceed the estimate. I do suggest being very specific about the drywall repairs. I was expecting more attention to detail around the light switches and HVAC vents as it relates to drywall repair. We are very happy with the end result and the painting skills of this company are very good in our opinion.

Went very well. I got great service for a great price and am happy with how everything looks. They came upon some unforeseen problems and solved these problems quickly and at a low, reasonable expense to me. Thanks Steve

I called them and when I talked to the Jerry he said didn't really want to travel to my location but said he would answer questions I had regarding the work.

Purchases the service via a deal on Angie's List. They squeezed us in within a week, which was great.

We had a great experience with this company. The workers were very polite and helpful. They arrived on time and cleaned up at the end of each day. We had an issue with the newly installed jetted tub leaking some water underneath and they were very helpful in fixing the issue and making sure everything ran smoothly. The new tile looks great! We will definitely keep them on the list to contact for future projects.

It went great! They suggested painting the HVAC vent the same color as the walls which was a great suggestion!

Jerry and his crew were AWESOME!! Incredibly polite, prompt, and professional. They did an outstanding job very quickly. Thank you so much!!

We used them in the beginning of last month. They painted about 4 rooms. They were prompt and they did a really good job. We were very happy with them. I am hoping to use them again. There was a problem and they gladly came back and touched it up. They made sure that you were happy before they went. They were very pleasant. They did not clean up according to my specification. Though nothing major. I would use them again in the future.

They did a good job. We were moving into the house the next week and didn't live here yet. They were here when we arrived each morning ahead of us. They did a good job painting and didn't leave any mess at all.

Scheduled a time to show the house, but after initial visit, I didnt get any feedback. I left multiple voice messages. No response.

For the things that they did quote for, they seemed to have a competitive price. They were really professional. They itemized it which is so helpful. They had a lot of details of what's covered and what's not and I saw that really clearly. They did take a long time to get back to me and it was over a week.

Called first for an estimate, that took a day, then had my damaged drywall fixed in less than one day.

Purchased home in need of significant repairs. Many holes in walls that needed repair. Also work done in house by electricians and plumbers required a lot of patching. These guys were great. They also worked around the flooring guys, who were a bunch of spoiled kids. Everything went very well. They also offered to come back and do touchup work after move was complete. Will be calling them soon, since most furniture is in and the movers banged up several walls. Overall Great.

Jerry came over and did an assessment of the two projects we needed done. He promptly submitted his estimate for the projects. After getting a few more estimates his was the best deal and we had the feeling that he would make sure the job was done right. It took a few weeks to schedule the work once we gave him the go ahead. Elias came over on a Saturday morning to evaluate supplies needed and get a feel for exactly what we needed done so he could start first thing Monday morning. The team was prompt every morning and communicated very well with us on the status of the work and what to expect. Usually I met Elias in the morning before work to go over what was to happen that day and deal with any direction we need to give him so the details were done to our satisfaction. The basement project went very quickly and was done very well. The drywall was finished so nice you can't tell that there is new drywall two feet up around the basement. We are very pleased with the paint job as well. The master bath had a few issues as we discovered water damage issues when the tile was pulled up. They also discovered that the toilet connection in the bathroom had gone bad. Solutions to the issues were quickly assessed and very little extras were tacked on due to unanticipated work. We ordered the tile ourselves and they picked it up at the distributor. This left them following the basic design we came up with that needed to be adjusted because the width between the tub and walls was not lining up with the size tile we ordered. Elias came up with a solution that worked very well The whole project was well done and professional finished. The basement looks great and is awaiting carpet to finish the job. The bathroom looks fantastic and we can't wait for the new shower glass to come in (from a glass place directly).

It went very well. Mr. Sanchez was very professional in his work and we are very pleased with his work. The repair drywall work on the ceiling made it looked like that it was never damaged in the first place.

One person was sent and did a pretty good job getting everything done in just two days. The only complaint I have is that the new paint got on some of the other walls bordering the painted areas, which is pretty noticeable since the paint we used was brown and the adjoining walls are white. However, the quality of the work was great considering the price. We had gotten several other estimates that were significantly higher S and J and we would definitely use them again.

S&J Painting and Remodeling's quote was actually lower, but he didn't seem as knowledgeable about old houses. He just said oh yeah I will dry wall that for $2000. Where as the guy I went with talked about knowing when the house was built, what type of ceiling I already had, and gave me different options to repair it. He wasn't going to put up any barriers to keep the dust from getting all over the house. His pricing was very good. He was very inexpensive and I probably would have gotten what I paid for, but not necessarily what I wanted. He was very responsive.

Did a great job. Would use them again

The parquet tiles by a sliding glass door had rotted due to a long term leak that had gone unsuspected for a few years. Bob Sloan tried to find similar tiles but was unsuccessful. The first attempt at repair was to place two strips of plywood with finish like the oak tiles by the door but the plywood warped. The second attempt was to remove the strips and cut the plywood into squares like the original parquet. This seems to have worked out well. The linoleum had lifted at a joint - for a second time and was damaged. Using linoleum left over from the original installation the flooring was cut on either side of the joint and a section about one foot wide was put down. The linoleum is a pretty good simulation of a random width wood floor so the new joints while not a perfect match do not stand out as being wrong. The joint filler to make the joints look like embossed ones in the linoleum did not hold up and a dark paint will be tried.

Overall I was happy with the experience. The contractor was willing to talk to me about his plan for fixing everything and made some suggestions for things we could do in the future (in regards to basement flooding issues). The contractor showed up with a helper and they finished both jobs within an hour and a half. The only negative would be punctuality. He was 30 minutes late for the estimate and an hour late on the day the work was performed.

I know I did not use them for gutter cleaning, as I have never had anybody clean my gutters. I think they either did window washing or painting, I do not remember, but I know I have had them and they were good.

The owner and his son came out and looked at the project and promised to get back to my husband with prices over the following weekend. We did not receive any information. I e-mailed the owner directly to ask for prices and got absolutely no response. Our job was not a very large dollar one. If the company did not want the job, it would have been a simple matter to just respond and let us know. No hard feelings. However, to completely ignore and not respond is very unprofessional.