Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning

About us

When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

Business highlights

89 years of trusted experience
Se Habla Español
Emergency Services Offered
Eco Friendly

Services we offer

Plumbing. Sewer Line Replacement. Drain Cleaning. Sump Pumps. Water Heaters. Septic & Drain Fields. Line Detection. Water Jetting.

Services we don't offer

HVAC.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$100 off

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.3640 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
21%
3
8%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
3.8
professionalism
4.5
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 576-600 of 640 reviews

LAUREN L.
01/2015
5.0
plumbing
  + -1 more
.
Description of Work: The young man sent was extremely professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Penny C.
01/2015
5.0
drain pipe, basement waterproofing, plumbing
  + 1 more
unknown
Description of Work: They replaced the water line from the street to the house. It broke inside the house and we had water flowing into our basement. The county shut off the water and they responded within 40 minutes of our call to them. It was a Sunday and they started the work Monday morning. They did a great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Marie L.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced a nonfunctional valve going to a outside faucet125

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Rachel P.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patrick C.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: excellent company

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas Y.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ray B.
12/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Install kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Sarah C.
12/2014
4.0
plumbing, basement waterproofing, drain cleaning
  + 1 more
unknown
Description of Work: I had an outside drain stopped up with leaves, and water was coming into the basement. I made an appointment easily with Roto Rooter and they came within a day or two. They did the job very well. I have two issues with them, though -- one was the cost -- I had a $79 deal for $250 worth of work. It ended up costing another $200 or so, which seems quite high (although I know plumbers are expensive) -- he was only here about 45 min. The other thing was that I didn't answer the phone when they called in the morning and they cancelled the appointment. I wasn't at home at the time, but called them when I got home (well before the appointment time). They told me they'd have to come later in the day -- so that was kind of annoying. Overall, though, they did a good job.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

$300

Patricia G.
12/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Leaky faucet

Rating CategoryRating out of 5
quality
4.0
professionalism
3.0
responsiveness
5.0
punctuality
1.0

Yes, I recommend this pro
$79

Joy Hayes M.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim A.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: repaired a kitchen faucet and a shower diverted that was sticky. It was within the $250 service we bought as a $79 "big Deal"

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Judith A.
12/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Remove old gas oven and install a new gas oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$79

Bhalchandra W.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Eliasu K.
12/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Light water heater pilot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Dee H.
12/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: They snaked the entire house. In the beginning there was a bit of confusion because I live in Virginia and placed the order for service at my Mother's address in Maryland. There was a problem finding the order but in the end all was well and I was pleased with the service. I'm glad that I purchased the special from Angie's list, I actually paid 230.00 for 500.00 in work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

Sara C.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy E.
12/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Fixed drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John C.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Wonderful to have discounted plumbing service. The first guy took care of 2 unrelated issues. And 2 more guys came back when I had a problem in the area where the 1st one worked. It turned out that the new problem was not their fault, but they fixed it anyway at no additional charge. |That was very impressive!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Gary G.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$79

eileen L.
12/2014
3.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: The man used an electric powered snake to clear a hair clog in a tub which had NEVER occurred in the past 68 years. This service was valued at $400. After the repair, the workman found fault with the cylinder, and he agreed to fix it for free. Nice, huh? But when he returned with the part, he brought the lever, not the cylinder, and installed that, (at no charge). It made me wonder if there ever was a clog in my drain?? The tub works. I think I'll go with a local, small-time plumber next time.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$150

Response from Roto-Rooter Plumbing & Water Cleanup
Thank you so much for your feedback. We are currently in the process of investigating your concerns further so that we can address with our team. We will be in touch with you if we have any additional questions and to provide an update. Pat Swanson Customer Satisfaction Manager

Lorraine F.
11/2014
5.0
plumbing
  + -1 more
Smoothly
Description of Work: Changed faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Phila H.
11/2014
5.0
plumbing, sewer cleaning
  + 0 more
Great! See above.
Description of Work: I had a backed-up utility sink and purchased the 79 coupon for 250 in plumbing services. Roto-Rooter sent a plumber out that night. He did some poking about and determined that the problem was in my sewer line on the City side of the property boundary. He called the City and reported it for me and they sent out a truck within two hours. Cost to me: 0 over the cost of the coupon so I now have a nice credit to use if I need to. Very honest and professional; I am very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Fatoumata D.
11/2014
4.0
plumbing
  + -1 more
They did a good job.
Description of Work: They came out and turned my water back on.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Rebecca S.
10/2014
4.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: The plumber arrived and asked me if i needed to have him proceed to do the work. I had puchased a coupon towards the service. I thought that would be he price. However-i had to pay an additional 150 because that was the fee for the service. I was surprised and disappointed that it was so expensive to clean out a drain. The cost to me was prohibitive.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$300

Virginia F.
10/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Unclogged outside drain. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Contact information

6500 Kane Way Ste B, Elkridge, MD 21075

http://www.rotorooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.3 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Water Cleanup offers free project estimates.
Yes, Roto-Rooter Plumbing & Water Cleanup offers eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Plumbing. Sewer Line Replacement. Drain Cleaning. Sump Pumps. Water Heaters. Septic & Drain Fields. Line Detection. Water Jetting.
HVAC.

Contact information

6500 Kane Way Ste B, Elkridge, MD 21075

http://www.rotorooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day