Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning

About us

When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

Business highlights

89 years of trusted experience
Se Habla Español
Emergency Services Offered
Eco Friendly

Services we offer

Plumbing. Sewer Line Replacement. Drain Cleaning. Sump Pumps. Water Heaters. Septic & Drain Fields. Line Detection. Water Jetting.

Services we don't offer

HVAC.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$100 off

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.3640 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
21%
3
8%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
3.8
professionalism
4.5
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 501-525 of 640 reviews

Frances S.
11/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Joan F.
10/2015
5.0
basement waterproofing, drain cleaning, plumbing
  + 1 more
unknown
Description of Work: The drain in our basement utility sink backed up causing a flood.Roto-Rooter came out the same day, snaked the drain all the way out to the street, clearing away a fair amount tree root. They sent someone with a camera out the next day to assess the extent of the clog and he, very honestly told us that the pipe looked pretty good and that no further work was necessary. We were very happy with Roto-Rooter's prompt response to our call and the professionalism of the men who came to the house. We would certainly use their services again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Hunter B.
10/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

kathleen Y.
10/2015
2.0
plumbing
  + -1 more
unknown
Description of Work: They were very late (4-5 hours). They said they needed a part that they had in their truck and charged me an extra $40. Was somewhat rude. Did not clean up upon completion. |**The first question of this survey is NOT a YES/NO question.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$140

Gary C.
10/2015
5.0
plumbing
  + -1 more
Went well
Description of Work: Replaced seals on toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Xiaofei L.
10/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: I think the cost is way too high even though it is fixing a stopper of sink.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$450

Percy W.
10/2015
5.0
plumbing
  + -1 more
.
Description of Work: I purchased a $25 deal for $75 worth of plumbing services and they did some additional work for another $50.
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

Ronald V.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced incoming water coupling |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Khin Sann T.
09/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: Supposed to show up at 8am and did not arrive . Called several times to see why theywere late. When showed up, simple test tosee what is going on, they said I have to pay extra charges to diagnosed the problem. Once they go and get their tools, which is just to open the faucet, he charged me 150 dollars. That was ridiculous. I enede paying &5 +150 for the job which they said it is not the plumbing, the motor of the dishwasher is the problem. He spent 5 minutes only to diagnose. |

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

Amanda M.
09/2015
4.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: I had a hot water heater installed because the previous one had a crack and water was leaking. I had no hot water for bathing, washing, cleaning dishes etc. I purchased the previous one 7 years ago so no more warranty. The new one is nice but the cost I feel was way too much. I didn't have time to check for this was an emergency. It's possible I didn't need a new hotwater heater I could have gotten this one fixed. In emergencies you get caught by surprise. However after the fact and did research it should not have cost that much. This is what companies do raise there prices in situation as these and don't want to honor additional coupons. Next time if I have a minor problem I may use otherwise I'll find another plumbing service. Too costly. A. Mellerson

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$1,497

Ray P.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They fixed a leak under the kitchen sink.
Rating CategoryRating out of 5
Yes, I recommend this pro

Raquel G.
09/2015
4.0
drain cleaning
  + -1 more
unknown
Description of Work: They unclogged the sink.
Rating CategoryRating out of 5
Yes, I recommend this pro

Marsha R.
09/2015
5.0
plumbing, sewer cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

Marcia C.
09/2015
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$79

Tonie F.
09/2015
5.0
drain cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Matthew H.
09/2015
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: They cleaned some drains out for us.
Rating CategoryRating out of 5
Yes, I recommend this pro

Elyshia A.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They worked on my leaky bathroom faucets and the shower.
Rating CategoryRating out of 5
Yes, I recommend this pro

Cyrus M.
09/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: They inspected our home for leaks because our water bill was very high. There was a bit of a billing error. Initially they double billed us - once from the Angie's List deal and another after they did the inspection. Once we spoke with them, they gave us credit for the second billing.
Rating CategoryRating out of 5

Yvonne P.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

John T.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Carlos C.
09/2015
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$92

Miranda R.
09/2015
4.0
drain cleaning, plumbing
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

George L.
08/2015
2.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Supposed to fix toilet |they were able to unclog a sink

Rating CategoryRating out of 5
quality
2.0
punctuality
5.0

$100

Michael W.
08/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: They came out, told them what my problem was, and they did some work. However, my problem still exists.
Rating CategoryRating out of 5
Yes, I recommend this pro

Julian H.
08/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

6500 Kane Way Ste B, Elkridge, MD 21075

http://www.rotorooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.3 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Water Cleanup offers free project estimates.
Yes, Roto-Rooter Plumbing & Water Cleanup offers eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Plumbing. Sewer Line Replacement. Drain Cleaning. Sump Pumps. Water Heaters. Septic & Drain Fields. Line Detection. Water Jetting.
HVAC.

Contact information

6500 Kane Way Ste B, Elkridge, MD 21075

http://www.rotorooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day