Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning

About us

When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

Business highlights

89 years of trusted experience
Se Habla Español
Emergency Services Offered
Eco Friendly

Services we offer

Plumbing. Sewer Line Replacement. Drain Cleaning. Sump Pumps. Water Heaters. Septic & Drain Fields. Line Detection. Water Jetting.

Services we don't offer

HVAC.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$100 off

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.3640 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
21%
3
8%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
3.8
professionalism
4.5
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 626-640 of 640 reviews

Frank H.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: reconnected ice maker,ran a new line to the outside facut

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Pier B.
06/2014
5.0
plumbing
  + -1 more
.
Description of Work: Toilet had a slow drain. Unclogged the drain and gave advice on how to keep it running smooth.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael S.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Had Roto Rooter out to fix a leaky sink. Showed up on time, did the work and left the bathroom clean. Also, found out that the $79.99 for $250 worth of work only applies to labor, so I had to pay extra for the parts. Even after that I would still consider the price fair and the work is warranteed for 6 months.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kenneth M.
06/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: Roto Rooter cam in and fixed the immediate problem with the garbage disposal. But 3 days later the garbage disposal would not work and needed replacing. Roto Rooter would have charge about $500 for the replacement. Instead I went to BG&E Home and they replaced the disposal with a more powerful one and did a really good job. There price was $400. I would choose BG&E Home for plumbing work in the future.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$240

Mary J.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired a broken outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Pier B.
05/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

donta B.
05/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Dug,replace outdoor sewer line

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,700

Annemarie H.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced an existing kitchen faucet. Had I not had the Angie's List deal, it would have cost $305 - which seems like a ridiculous amount of money to replace an existing faucet. However, the worker was very polite, on time and he did a great job of installing the faucet so we are happy.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Donna E.
04/2014
5.0
plumbing
  + -1 more
N/A
Description of Work: Nothing was done. The problem was with the irrigation system not the plumbing.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Derek M.
02/2014
4.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Lucy G.
01/2014
5.0
drain cleaning
  + -1 more
unknown
Description of Work: The downspouts from our gutters were clogged, and we had them out to unclog them. He went above and beyond! We’ll be using them again if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Derek G.
04/2013
1.0
plumbing
  + -1 more
See above.
Description of Work: Contacted Roto-Rooter to fix the stems and install shower handles due to shower head dripping. I attempted to comlete this myself, but I could not get seat screws out properly. I explained during initial call the type of stem that was required to complete the job so that once the technician arrived they would have the part available. The technician did not receive the information from the dispatcher re: the type of stem needed, therefore in order to avoid a $129.00 charge for the technician to go get the part (travel & expenses). I had to go to Home Depot to purchase the part ($17.00). Technician removed seat screws, installed stems, cut a flange (sp), installednew flanges& handles, & applied calk. I mentioned that I was a member of Angies's list and the technician was clueless as to what that meant, therefore no discount. Due to the emergency nature of the problem (household water shut off), I had to proceed with getting the shower fixed so that the water could be turned on in my house by the evening. I purchased all parts except for calk. Technician a flange, removed seat screws, and installed parts ($236.00) Upon completion and after the technician left. I noticed a significant difference in the water pressure coming from my shower head. I was not able to take time to address the problem until the following weekend. I called to have another technician come out. I was given a 2hour windown from 4pm-6pm and the technician did not arrive until 8:30pm (Sunday evening). The technician proceeded to check water pressure from the basement sink, other bathroom shower, another bathroom sink, and shower head in question. The technician proceeded to stated that there was not a problem with the pressure. I told him that the only pressure issue is the shower pressure in the master bathroom. I told that before I contacted Roto-Rooter, I was able to spray down the back and side walls of the shower after I would clean the shower. Now after the Roto-Rooter "job" was completed, the water from the shower barely reaches past the middle of the shower and no longer reaches the back wall. The technician stated that "the pressure is find, I tested the pressure throughout the house". I called the dispatcher to complain and they stated that they could send "a more senior technician" to look at the problem. Come on now Roto-Rooter! I do not have time to block out of my weekend again to have someone come tell me that there's not a problem. Also, I joined Angie's list so that I could avoid this experience. #livingwithlowpressureshowers

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$236

Robert & Zach I.
08/2012
5.0
plumbing
  + -1 more
Excellent service!
Description of Work: I discovered my leaking water heater on a Friday night. I called 3 or 4 plumbers on Angie's list. Roto Rooter was the only one that immediately returned my call and was willing to come out the next morning. He gave me a solid price as soon as he saw the water heater and stuck by it. He replaced it the next day and even helped me with a small repair to my humidifier for no extra charge. In all, I was quite pleased with the service. The price was not the lowest estimate, but I felt it was worth it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

LEONARD V.
05/2010
5.0
plumbing
  + -1 more
The experience went very well.
Description of Work: I used Roto-Rooter Plumbing & Drain Service to change a faucet in the sink in my laundry room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Contact information

6500 Kane Way Ste B, Elkridge, MD 21075

http://www.rotorooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.3 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Water Cleanup offers free project estimates.
Yes, Roto-Rooter Plumbing & Water Cleanup offers eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Plumbing. Sewer Line Replacement. Drain Cleaning. Sump Pumps. Water Heaters. Septic & Drain Fields. Line Detection. Water Jetting.
HVAC.

Contact information

6500 Kane Way Ste B, Elkridge, MD 21075

http://www.rotorooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day