Patapsco Valley Lawn & Landscape is a locally own and operated full service landscaping company. Unlike other landscaping companies, we are contract free so customers can call and cancel at anytime they're unhappy with the service they have been given. We offer competitive pricing on all of our services such as mulching, aeration, leaf and snow removal, fertilization, and weekly grass cutting.
Business highlights
34 years of trusted experience
Services we offer
Patapsco Valley Lawn & Landscape offers full weekly maintenance of your lawn which includes a full lawn cut, trimming around beds and walkways, and blowing off excess grass from driveways and paths. All of these things are included in our weekly rate with no hidden fees to ensure your lawn will look it's best.
The company's lawnmowers broke our new vinyl fence. When first contacted, Tracy said they will take the financial responsibility. But about two months and several unanswered emails and phone calls later, we have not heard anything from them. We did, however, receive a lawnmowing bill which we had to pay.
Description of Work: Lawnmowing
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,000
Response from Patapsco Valley Lawn & Landscape
On October 8, 2024, Patapsco Valley Lawn & Landscape LLC provided a lawn mowing service for [Member Name Removed] at property location [Member Information Removed] Road, Elkridge, MD [Member Information Removed]. We have been providing lawn mowing services to the property since April 9, 2024. On October 8, 2024, I received an email from Mr. [Member Name Removed] stating he noticed two holes in his privacy fence after we had left the property. I responded to his email that I was sorry to hear about the damage to his fence and that it appears some object must have been on the ground near the fence that we mowed over with our mower. Please note that OUR MOWER DID NOT PHYSICALLY HIT THE FENCE. I have attached a picture of the damaged fence for your reference that Mr. [Member Name Removed] provided to me. From the picture, it appears the cable cord circled in yellow highlight was laying on the ground near the fence and our mower ran over it causing it to be thrown out of the mower and hit the fence. You can see the entry point the cable hit the fence that I highlighted and circled in purple. The visible notice of the green marks on the fence shows the 'whipping action' of the cable. Also note in the picture, the large rocks laying near the fence. Our service is to provide lawn mowing. It is the responsibility of the customer to have their yard cleared of debri so we can mow their lawn. If we had to walk each of our customer's properties to assess for debri and remove it off the ground, we would be out of business. If our mower physically hit the fence, I would agree that it would be our responsibility to fix the fence. The damage to the fence is the negligence of the customer. Despite our stance that it is not our responsibility for the damaged fence, I am mailing a check for $400 today to [Member Name Removed] I have attached the copy of the check. Sincerely, Tracy Bennett Owner
Darlene H.
09/2016
5.0
lawn service
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Patapsco Valley Lawn & Landscape
Thank you Mrs. [Member Name Removed]! We are honored to have you as a customer and apart of the Patapsco Valley Landscape family!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn and Yard Work,
Snow Removal,
Mulch and Topsoil,
Leaf Removal,
Lawn Fertilization & Treatment,
Landscaping
FAQ
Patapsco Valley Lawn & Landscape is currently rated 3 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 12:00 PM
Patapsco Valley Lawn & Landscape accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Patapsco Valley Lawn & Landscape offers free project estimates.
No, Patapsco Valley Lawn & Landscape does not offer eco-friendly accreditations.
No, Patapsco Valley Lawn & Landscape does not offer a senior discount.
No, Patapsco Valley Lawn & Landscape does not offer emergency services.
No, Patapsco Valley Lawn & Landscape does not offer warranties.
Patapsco Valley Lawn & Landscape offers the following services: Patapsco Valley Lawn & Landscape offers full weekly maintenance of your lawn which includes a full lawn cut, trimming around beds and walkways, and blowing off excess grass from driveways and paths. All of these things are included in our weekly rate with no hidden fees to ensure your lawn will look it's best.