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NEW CENTURY CONSTRUCTION INC

Gutters, Siding, Roofing,

About us

We are a family owned and operated business serving the area for over 30 years. NCCI started as a siding installation company and expanded into the roofing business in 1995. From there it was only natural to include gutters and windows in our scope of work. With so many years of experience behind our company we have every confidence in providing you, the homeowner, the best quality and service you deserve! We are highly experienced in all types of residential roofing, vinyl and fiber cement siding, gutters, and window installations! Please give us a call for a free estimate!

Business highlights

27 years of trusted experience

Services we offer

All residential roofing, vinyl and fiber cement siding, gutters, new and replacement windows

Services we don't offer

repair work

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Discover
MasterCard
Visa

Reviews

4.616 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
19%
3
6%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.7
responsiveness
4.4
punctuality
4.3
Showing 1-16 of 16 reviews

Rebecca A.
05/2018
5.0
gutter repair, roofing, siding, replacement windows
  + 2 more
I am so thankful I found New Century Construction! After the wind storm at the end of February our roof was missing shingles and needed replacing. I contacted New Century and not only were they quick to respond but they were able to get someone out the next day to temporarily repair it so we didn't have to worry about leaks. Bobbie and Zulma were even able to help me navigate through the claim I had to make with my insurance company. The day the roof was replaced a swarm of men came and were able to complete the job in less than a day. Not only does the new roof look beautiful but they cleaned up so well. I definitely plan on recommending them to friends and family and will use them again when it's time to replace our windows.
Description of Work: Roof Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NEW CENTURY CONSTRUCTION INC
Ms, [Member Name Removed], thank you for the kind words. We're very happy to have helped with your roof replacement and that you're satisfied with the work done. We're always here if you need anything, and look forward to hearing from you next time you have a project in mind.

Miranda M.
10/2017
4.0
gutter repair
  + -1 more
I guess I pretty well described it above. I really didn't like the tardiness as it messed up my day. I can't comment on whether the covers are working as we haven't had any rain for a month.
Description of Work: I only have 12 feet of gutter (the rest of the house has French drains). The gutter was forever getting plugged up with leaves and moss from the balcony and I don't like to climb out on the roof to free it up. I decided to look into it and decided on your Big Deal, $99 for $200 worth of work. The guy came out for a look, at the tail end of the time window, and freed up the drain but said I needed a gutter cover. He didn't have the covers on his truck and would have to come back. The company told me it would cost $450, $200 of which was paid by the Deal. I decided to go for it. A time window was set up, 9am to noon. He arrived a little after 1pm and did the installation which took about 15 minutes. Although I thought the price was exorbitant for 12 feet of cover, I had mentioned it to a friend who said that she had looked into gutter covers once but the price was so high that she decided against it. That made me feel better about coughing up the extra $250. I suppose that's the way it is.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0


Response from NEW CENTURY CONSTRUCTION INC
Hello, We Truly apologize for any tardiness you experienced with our service. Although we do have set appointments for each client, unfortunately we can't control any complication that might occur with certain jobs. We might estimate it will take us 1 hour to do one job, but then a complication might pop up and delay our installation process. This is in no way an excuse, but as a valued customer we believe you deserve an explanation. Please let us know if you have any future complications with your gutters, and we will be happy to go out and repair the problem.

Barbara j T.
09/2017
5.0
gutter repair
  + -1 more
The company sent a repairman who looked over the problem. They e-mailed a proposal to say what the problem was and what it would take to fix it along with the cost. The repairman returned and made the repair and it is fixed to my satisfaction. I needed a downpour to see that it was repaired. The biggest problem was that it was all handled by e-mail which I don't look at often; so I would call the company and everything was resolved over the phone (proposal, billing and payment). Thanks to Angie's list the price I paid was great.
Description of Work: My gutters needed to be checked for leakage. When it rained they overflowed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from NEW CENTURY CONSTRUCTION INC
Thank you for your wonderful review. We're very glad that you were satisfied with the service we provided, and we look forward to hearing from you if you have any future needs.

James A.
09/2017
1.0
gutter repair
  + -1 more
All I get is e-mails teling me they're coming. I'm still waiting. I wish to cancel .
Description of Work: Gutters cleaned and repaired.

Rating CategoryRating out of 5
value
2.0
responsiveness
1.0
punctuality
1.0


Response from NEW CENTURY CONSTRUCTION INC
Sir, We sincerely apologize for any inconvenience we might have caused. Though we do not, in any way, claim we do not have any fault in this circumstance we wanted to explain why it was difficult for us to complete your repair in a timely manner. When you purchased our deal we promptly emailed you to ascertain whether it was for a repair or replacement and to obtain the best dates and times for us to stop by. You let us know via email that you were available any day at any time. Because you were so open with your schedule we asked that you provide your phone number so one of our staff members could better get in contact with you when he was on his way to your home. The phone number we asked for was never provided from you and so we were forced to continue correspondence via email, and though we completely understand that you felt more comfortable communicating via email, please understand this made it a great deal more difficult for our staff member to coordinate when he was in the area as they would have had to wait for an email confirmation before going. Again, we truly apologize for everything, and if you would allow us we would appreciate the opportunity to show what we stand for as a company.

Debra B.
09/2017
4.0
gutter cleaning, gutter repair
  + 0 more
Ok he patched them and cleaned them
Description of Work: Gutter repairs

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0


PATRICIA P.
08/2017
3.0
gutter repair
  + -1 more
The person was 1/2 an hour late. Examined the gutters and part of the roof. It was determined that the water was coming from over the door. He took pictures and said that an estimate would be emailed to me. This was on 8/31/2017 (am). As of today 9/4/2017, still do not have an estimate.
Description of Work: Water was leaking into the wall at the front door.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Oluwafemi S.
08/2017
5.0
gutter repair
  + -1 more
They repaired the gutters.
Description of Work: I purchased a big deal for $99.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Liam D.
07/2017
5.0
gutter repair
  + -1 more
Very well.
Description of Work: Gutters needed to be realigned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NEW CENTURY CONSTRUCTION INC
Thank you for the wonderful review. Please feel free to contact us for any future needs you may have. We're here to help.

Loretta L.
07/2017
2.0
gutter repair
  + -1 more
They were responsive at getting ahold of me and setting up a time. However, the time came and went without anyone letting me know the person was not coming. And i have not heard from them since. It is so frustrating to stay home and then have a no-show.
Description of Work: I bought a coupon for gutter repair. It has not been done.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
1.0


Response from NEW CENTURY CONSTRUCTION INC
Ms. [Member Name Removed], we sincerely apologize for the missed appointment. I know our Service Manager came to your house last week to see what repairs are needed to be done & has an appointment to see you this Thursday to complete the repairs. Our goal is to make sure they are completed to your satisfaction. We're very sorry for the inconvenience this caused you.

Kesh R.
05/2017
5.0
gutter repair
  + -1 more
work well done
Description of Work: gutters and down sprouts

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

Response from NEW CENTURY CONSTRUCTION INC
Thank you for your wonderful review! We're glad we were able to help with the repair needed at your home.

Julia F.
05/2017
5.0
replacement windows, doors
  + 0 more
Excellent! We have an older home (built in the early 70s) with windows that were incredibly old, drafty, and in overall bad shape. We had used New Century Construction for siding repair before. They had provided extremely reasonable prices, with good quality materials and excellent workmanship and customer service. So, we went back to them and inquired about new windows and sliding glass door. Within a week - they came out to do measurements, provide an estimate, and voila - 14 windows, and one sliding glass door later, I'm feel like I'm sitting in a new home! I immediately felt the difference in my home - temperature was noticeably tempered by the new windows, and everything was pristine. Bobbie from NCC Inc. was terrific in helping us set up convenient times for the crew to come out - and the crew came on time, worked efficiently and was extremely courteous. They got everything done (and cleaned up) withing ONE day. I'm so happy with my new windows and door, I've been dancing in my house all day! :) If you need new windows installed professionally, and at a reasonable price - look no further. Two happy thumbs up for New Century Construction!
Description of Work: New windows for the entire house, and a new sliding glass door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NEW CENTURY CONSTRUCTION INC
Thank you so much for your wonderful review! And thanks for the pictures, your home looks beautiful! Please let us know when you're thinking about your next project. We'd love to help.

Julia F.
03/2017
5.0
siding
  + -1 more
We were certain that we'd have problems replacing the old siding without making the new pieces look out of place - but New Century Construction came (on time) to provide an estimate, and consulted with us on a perfect solution (for our wallets, AND a perfect match for our home)! We're also now looking to replace our drafty windows (in preparation of our new baby), and definitively plan to use New Century Construction services again.
Description of Work: Replacement of old siding that flew off the back of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from NEW CENTURY CONSTRUCTION INC
Thank you so much for your wonderful review! We look forward to helping create a more pleasant environment for your new baby! Congratulations!

Melanie I.
03/2017
5.0
roofing, replacement windows, doors
  + 1 more
The windows were replaced in 2009 at my condo. The contractor came out to measure and discuss the different window and sliding glass door options. I had to take the proposal to the condo association, which they approved. On the day of installation they arrived at the expected time and spent all day there, making sure I was happy with the work. They did a great job with clean up after they were finished. Also, shortly after I had moved into my house in 2014 I was having an issue with my roof. While I just had them do windows, I knew the company did roofing as well and gave them a call. They sent a contractor out within a day of my call and discovered that I had a cracked seal around one of the pipes sticking out of the roof. They checked the other pipes and resealed all of them just to be safe. I plan on getting a quote from them in the near future for my gutters and downspouts.
Description of Work: I needed to have my windows and sliding glass door replaced at my condo. Years later when I moved to a house, I had them come and fix a cracked seal around a pipe sticking out of my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NEW CENTURY CONSTRUCTION INC
Thank you so much for your wonderful review! We're so happy we were able to help! We'll look forward to hearing from you for your gutters and downspouts!

Eugene C.
03/2017
5.0
gutter repair, roofing
  + 0 more
It went very well. The project manager and crew were very friendly and easy to work with. They were very responsive to our all of our questions and any changes we requested.
Description of Work: New roof, gutters and downspouts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NEW CENTURY CONSTRUCTION INC
Thank you so much for your wonderful review! We're so pleased that the job went smoothly for you and your satisfaction with the quality of our service was so high! Please don't hesitate to reach out to us for any other exterior needs you may have in the future!

JOSHUA N.
03/2017
4.0
gutter repair, roofing, siding
  + 1 more
Appointment for estimate was on-time and included good communication on scope of work to be performed. Phone and email communication before and after accepting estimate was quickly returned and clearly communicated to answer questions, schedule work and to verify materials and colors prior to work commencing. Work was performed over two Saturdays, roofing on the first Saturday. The crew arrived and started on schedule, appeared to work efficiently and performed a thorough clean-up. A different crew came the second Saturday to replace gutters, soffit and fascia. Again, crew arrived and started on schedule, worked efficiently, but did not clean up as well as the first crew, leaving several nails and other small debris on the ground after leaving. Final work looks good and appears to be installed well and final cost was in-line with original estimate.
Description of Work: Remove and replace roof, gutters, soffit and fascia on a split level house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,900

Response from NEW CENTURY CONSTRUCTION INC
Thank you very much for your review! We apologize that you were not as pleased with the clean up of our 2nd crew. In the future we hope you will notify us immediately so that we may have the chance to rectify these types of issues for you. We are always striving to give our customers a quality experience. Thank you again for your business!

Jason R.
03/2017
5.0
siding
  + -1 more
Outstanding firm and highly highly recommended. Very professional and high quality work. Hardie plank siding and Hardie trims. Complicated house.
Description of Work: Tear off and re-siding of entire house including trims and building wrap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NEW CENTURY CONSTRUCTION INC
Thank you so much for your wonderful review! We thank you for your business.

    Contact information

    7094 KIT KAT RD, Elkridge, MD 21075

    http://www.newcci.com

    Service hours

    Monday:
    7:30 AM - 3:30 PM
    Tuesday:
    7:30 AM - 3:30 PM
    Wednesday:
    7:30 AM - 3:30 PM
    Thursday:
    7:30 AM - 3:30 PM
    Friday:
    7:30 AM - 3:30 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    51893
    Trade License Locale
    Maryland
    Trade License Authority
    MHIC
    Trade License Expiration
    12/07/2017

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Gutters,
    Siding,
    Roofing,
    Windows,
    Doors,
    Gutter Cleaning

    FAQ

    NEW CENTURY CONSTRUCTION INC is currently rated 4.7 overall out of 5.

    Monday: 7:30 AM - 3:30 PM

    Tuesday: 7:30 AM - 3:30 PM

    Wednesday: 7:30 AM - 3:30 PM

    Thursday: 7:30 AM - 3:30 PM

    Friday: 7:30 AM - 3:30 PM

    NEW CENTURY CONSTRUCTION INC accepts the following forms of payment: Discover,MasterCard,Visa
    Yes, NEW CENTURY CONSTRUCTION INC offers free project estimates.
    Yes, NEW CENTURY CONSTRUCTION INC offers eco-friendly accreditations.
    No, NEW CENTURY CONSTRUCTION INC does not offer a senior discount.
    No, NEW CENTURY CONSTRUCTION INC does not offer emergency services.
    Yes, NEW CENTURY CONSTRUCTION INC offers warranties.
    NEW CENTURY CONSTRUCTION INC offers the following services: All residential roofing, vinyl and fiber cement siding, gutters, new and replacement windows
    repair work

    Contact information

    7094 KIT KAT RD, Elkridge, MD 21075

    http://www.newcci.com

    Service hours

    Monday:
    7:30 AM - 3:30 PM
    Tuesday:
    7:30 AM - 3:30 PM
    Wednesday:
    7:30 AM - 3:30 PM
    Thursday:
    7:30 AM - 3:30 PM
    Friday:
    7:30 AM - 3:30 PM