Innovative Home Improvements

This job was for siding: He kept me informed every step of the way including an uncooperative tenant and I also hired to have him put on a roof at another location.

From start to finish, everything went very smoothly. From the time we requested a quote to the time we signed the contract until the project was complete, Paul Harrison was a consummate professional, handling any inquiries and making sure our roof installation was scheduled in a timely fashion and executed to our solid satisfaction.

Paul Harrison, Innovative Home Improvements owner, is a man of his word whose primary concern is to do the job right. His foreman, Mr. Jung, is a conscientious, meticulous tradesman who takes pride in his work. I never felt anything but respect for the operation, and trust in their ability and willingness to execute the project above my expectations.

I will praise the professionalism of Paul Harrison with his presentation of materials, cost and expected delivery time of my new windows. He was not pushy or aggressive and listened to me answering my questions with clarity and patience. Paul was very courteous, efficient and personable. The workman installing my windows was also a fine example of excellent workmanship and courtesy.

Great work & replaced entire roof in less than 1 day! Looks fantastic!

Very friendly.

I got several estimates prior to hiring and, not only did they have a great price, but Paul was very knowledgeable about the windows, as well as some of the quirks of my HOA that they would have to work around. Every person from the company was friendly and professional. They were always on time and stayed until the job was finished. Paul followed up with me a few days after the installation and was willing to address the few concerns that I had. I would definitely recommend them!

I strongly recommend Innovative for your siding needs. Paul is very transparent in the sales and servicing processes, and Mr. Jung is very diligent and proficient in the actual labor. They paid close attention to detail, preferring to complete the job effectively, rather than quickly. The final work product looks very good, and we trust that it will be sound for years to come. Their pricing was also competitive with other options. Truthfully, I have the sense that lower-cost bids would have entailed significant hidden costs that we did not face. Again, I strongly recommend Innovative for your residential siding needs.

They were on time

The proposal was given with no games (special discounts for this or that), and was good for several months. No pressure of any kind. The work preformed was not rushed and and no short cuts were taken. I am extremely pleased with product.

Innovative Home Improvements, owned by Paul Harrison, was communicative, fast, zero-pressure, extremely fair priced (honestly the lowest we found), and above all - HONEST. If you need windows or siding in the Baltimore/DC area, I couldn't recommend them more. I wish that I could use them for all home improvement projects - Paul and his team are simply fantastic - Hire them. One of the most important things to me when it comes to customer service is how a mistake is dealt with. Mistakes happen sometimes - it's how someone deals with a mistake that you can often see the true character and ability of a company or person. Paul and his team raised the bar. During installation they realized that two windows were the wrong size, and had already rush ordered the correct windows and had a plan in place to deal with it before alerting me. Truthfully, the windows were so close in size that I probably wouldn't have even caught it - they could have covered it up, which very often happens - but it was obvious that never crossed their mind. After dealing with a horrible contractor about 2 years ago who tried to hide every mistake or tell me that I was in the wrong, Paul's approach was an incredible breath of fresh air. His team was on-time, friendly, efficient. Hire them.

Paul has been fantastic to work with and Mike was very thorough and did a wonderful job on our windows! Looking forward to having them do more work at our house!

The team was accommodating, flexible with times, and very communititive! I wish they did more than windows and siding because we would use them for all of our home improvements!

From beginning to end our experience was excellent. No haggle/pressure to sign first visit; scheduling was smooth and when windows arrived early, they were installed the next day; installation folks were on time, did a great job (caulking job was beautiful), and they installed a second story shutter that had come down during a storm without us even asking them to do it! Almost forgot - the windows are great. Could not really give a higher recommendation.

I had originally hired Innovative Home Improvements to install 3 new windows in my home. 6 months later, I decided to replace the old siding and didn't have to think twice about who to call for the job. Paul is a breath of fresh air in the residential contracting space. Extremely responsive, honest, and caring. He and his crew were always on time and clean. The job was done fast. If you're reading this and in the process of searching for a window/siding company, you can stop now. Innovative Home Improvements is who you want.

Our decision to purchase windows and siding began nearly 3 years ago. Ever since we moved into our home, it has been a challenge to maintain a comfortable indoor temperature. The installation of an additional HVAC system and ceiling fans throughout the home could never provide an affordable and efficient remedy to the leaky windows and poorly installed siding. Knowing that replacing over 20 windows would be a major expense, we decided early on that it made more sense to have a slightly higher monthly gas & electric bill by running our heating systems longer and harder as opposed to making this very large and one-time expenditure. As the months turned into years, our utility bills continued to reflect a house that was not only inefficient for its size and numbers of users, but one that also outpaced usage among our neighbors. Being that we were the only home in the neighborhood that had an additional HVAC system, I really began to question the validity of these energy reports my utility company was providing month after month. Do they have the right neighborhood? If homes in our neighborhood are anything like ours was before we made the improvements, then they would most certainly be spending more money then us to stay warm in the winter and cool in the summer. In addition, to the persistent breeze originating from each window, cool air could also be felt seeping through the interior walls due to the home’s lack of any wrap/insulation between the siding and the home’s wood exterior. To solidify its reputation as the Most Porous House in the Neighborhood, our home seemed to welcome into our very own living room every neighborhood noise – cars, planes, lawnmowers, children playing, etc. The breaking point finally came this past spring when BWI decided to reroute air traffic as the airport underwent major renovations that lasted the entire summer and with even more work scheduled for next year. This new air traffic pattern was so loud that I thought my house was located in the middle of a runway. On the weekends, planes could be heard flying over our home every 3-5 minutes beginning at 6:00am and lasting until 11:00pm. At this point, I knew a change had to be made and yet I dreaded the whole window shopping process. Over the years we have opened our home to many vendors whose pressure to make the sale often resulted in the entire family being held hostage for several hours. Fortunately, we had also met with a neighbor of ours, Paul Harrison, President of Innovative Home Improvements (IHI), whose company specializes in replacement windows and siding. He came to our home, explained the various types of windows, and worked with the vendor to come up with a very competitive quote for replacing the windows. Throughout the meeting, we never felt pressured or minimized in expressing any of our concerns or questions about the product. Unfortunately, back in 2013 we decided that there were other expenses that were of a higher

Paul and his team were great. They were fair, fast and professional. I STRONGLY recommend Innovative Home Improvements.

The owner, Paul Harrison was very personable and communicative, as well as the foreman, Mr. Jung, who braved extremely cold weather to ensure the work was completed in a timely fashion. We had them come back and do more work in the spring on gutters and bad wood and capping and they did an outstanding job and even informed us of roof repair which they performed at a minimal cost.

I found the owner/manager Paul Harrison not only to be personable and courteous, but prompt and thorough with his presentation of products, costs and absolutely NO pressure on customer "to seal the deal!" I will recommend others to use this company.

Great company quality work!

I had 9 windows replaced. The entire process was very easy and well done. Paul is totally dedicated to his business and he delivered! I would highly recommend Paul's company. It's a sure thing.

Paul the owner came out to the house for the consultation and quote. He was very informative and kind, while being very fair with pricing. I liked that his company is a Maryland small business that appreciates fair prices, straight forward answers, appreciation for military service, and dedication to quality. During the consultation, he inspected the bay window and suggested replacing just the windows at a significant lower price than what the other 3 quotes had in mind ($3000 savings). He pointed out that the bay window was in good condition and that he would inspect it while installing the windows and let me know if there were issues. I was in the process of deploying while trying to replace 13 windows, Paul made it very easy and worked around the schedule that was easiest for us. He even put in a rush for the windows because the old windows were in such a bad state and my timeline was in a crunch. During the installation, he found and corrected several issues that were done previously when the old windows were installed. The installation looks fantastic, very clean, and I have a lot of confidence that they were installed properly. I have already recommended him to friends, and he is now my go to for anything siding, windows or gutter related. Thanks Paul and IHI!