Innovative Home Improvement

Innovative Home improvement did a fantastic job with my windows and doors in a not to easy installation. From the beginning Paul was honest and informative always answering my questions and offering suggestions. The install guys Eddie, Danny and Troy were great to have in my home and were efficient as well as very skilled with excellent workmanship. This was a big job and they delivered on the quality promised doing what they said they would do and when as well as keeping me informed along the way. You should give Innovative Home improvement serious consideration if you have any window or door replacement needs and you won’t be dissatisfied. Signed, The Godfather April 2018

I have used Innovative Home Improvement to replace windows and a slider at the last two houses I have owned, and I will use them for any needs I might ever have. They do a great job and use great products - call them!

Dan worked with us to transform our screened porch into a beautiful sunroom. Work was completed on time at a cost significantly less than other quotes. We will definitely recommend them to friends and neighbors.

I was considering some siding work and contacted Innovative Home Improvement. Paul (the owner) was extremely responsive, and patiently answered my many questions. Paul also did not waste any time with elaborate sales pitches. We quickly discussed the scope of the work, the different options, and he emailed me a very competitive quote later that day. Although I did not end up needing Innovative Home Improvement's services, I was impressed with their professionalism and customer service and would contact them in the future.

I ordered new windows for my entire house as well as a sliding door. Paul and his team were absolutely amazing to work with from the very beginning, always keeping me up to date on the progress of the order and the scheduling of the installation. The crew worked fast and took very great care of my home while they were inside installing the new windows. Overall a great experience, I would highly recommend Innovative to everyone.

The project overall was completed successfully. Paul listened to my rot concerns and came up with materials and methods to address the water issues for the home. It was estimated to take 3 weeks and took exactly that long and all restrictions to days/times work was allowed were followed without issue. All concerns I had during the process were addressed promptly by Paul. Mr Jung and Alex were professional and worked consistently throughout the entire 3 weeks, which cannot be said for many other contractors I have hired in the past. Innovative Home Improvement estimate was higher than other contractors and my budget, but the thoroughness of the solution and work exceeded anything else other contractors appeared willing to do and my home should last much longer for the work performed. I have come across very few contractors I would hire a second time over the years, but Paul and his crew definitely top the list.

Paul and his team provided exceptional product and installation services of new windows in my home. They provided timely, courteous and outstanding craftsmanship at a best value price. Could not be more pleased with the results.

Paul Harrison is an exceptional contractor. He is honest and was very fair with us. He returned our phone calls and text messages promptly. The quality of the work was beyond our expectations. We are thrilled with the results of our vinyl siding and new gutter system. Mr. Jung, the craftsman who worked on our house, is truly an artist with vinyl and metal. He is a perfectionist and we couldn't be more pleased with how beautiful our house is now. This was our best purchase ever, bar none.

Paul Harrison is great to work with. He and his crew are very professional. He went the extra mile on my job.

I can't say enough good things about this company. Paul, the owner, came out to my home the day after contacting him about getting an estimate. He was friendly, professional, polite, and most importantly- he was not one of those guys who tries to talk on and on for hours about how great he is and how terrible the competitors are. I had gotten quotes from 3 other companies prior to meeting with him and I was almost at the point of giving up on having new windows installed, even though we desperately needed them! In summary, I was very pleased with each member of his crew, the price, and the quality and look of my new windows! If you are in need of affordable windows by a company who is easy to work with you should call them first. I wish I had!

From estimate through installation, we were very pleased. Because of the significance of the effort to replace 27 twenty-year old windows, we obtained 5 estimates from highly rated local window installers from Angie's List with a double check on Home Advisor. We chose not to go with the big classic providers such as Thompson Creek and Pella because of ratings and our perception of price overhead issues by the big manufacturers. 4 of the 5 estimates were very competitive on price with the 5th being 10% higher than the others and only provided a 3 year labor warranty. One of the estimates came from a contractor that did a great job roofing for a neighbor, but we found their window business was a pass through to a local window installer and their estimate process reminded us of being at a car dealership-too much BS about discounts, and talking to the boss and delay producing the estimate. We were most impressed with Paul Harrison's "Innovative Home Improvements" (titled here as "Innovative Home Improvement" not to be confused with "Innovative Home Improvements, LLC" on Angie's List) With 5 estimates in 2 weeks, it was a crash course in double pane versus triple (we did triple), U-factor (.21 for us), SHGC (Solar Heat Gain Coefficient) (.17 was our choice), air leakage (less than or equal to .3 for us), argon-filled vs. krypton (we did argon), product and labor guarantees (lifetime for both) and expected longevity of provider in that context, choice of caulking (OSI H2U acrylic urethane quad caulk-avoids color change of just latex and doesn't have to be painted), different techniques for window sealing, grids or no grids (we went with grids) and visible transmittance (.35). What impressed us about Paul was that while he was aligned with a specific window provider, he did so because he had experience working with other products in the past and clearly explained pros and cons of different products. He also had the same windows recently installed in his own home. If we had decided that a different manufacturer was our choice, he would have worked with that product as well. In addition, he did not try to convince us to go for the most expensive or elaborate product-while he recommended double-glazed (or pane) windows, we decided based on our research and preference to go with triple pane. It was not a hard sell and he was very respectful of our time. Paul's estimate was immediate and he took credit cards which we also preferred (we like our airline miles too) with a 20% payment up front and remainder on completion. Part of the project was to replace 4 casement windows with 2 double hung larger windows, replace 2 narrow picture windows with a large picture window with "grids" to match a double hung window underneath it, and to fix a basement frame that had rot problems in the past. Paul's installation supervisor, Eddie immediately returned after we signed the contract to validate window dimensions and type. Paul had indicated 4-8 weeks for window manufacture and that was on target. Installation was projected to take 2-3 days and took 2 days. Eddie was professional and called to coordinate and remind us about times and absolutely worked within our preferences for the dates of the installation and in consideration of our schedules. The window delivery and work crew arrival was on time. Eddie's crew of Troy and Joe were friendly and respectful of our house and gardens during the installation. They used drop cloths and cleaned up after the work, asked for feedback on needed adjustments for latches, recaulking, and spot cleaning of windows. It's 2 days after installation and we have immediately noticed how much quieter the house is and less heat on the south and west sides of the house in the afternoon sun.

The workers made it a very easy process. I am going to have them come back for more.

They did an awesome job, I would highly recommend them! I was very impressed that they worked so well with both me and my insurance companies. The crew was professional, did good work, and cleaned up well after themselves.

Fantastic! Paul and his crew were always great to work with. Very professional, great quality and price!

Right from the start it went well. Paul came to my house prepared to explained all the features about the windows, took as much time as I needed with all my questions. Once the job started, the crew was great. They were polite, professional and did an amazing job cleaning up. I am so glad I used Paul and Innovative Home Improvement.

From start to finish, everything went very smoothly. From the time we requested a quote to the time we signed the contract until the project was complete, Paul Harrison was a consummate professional, handling any inquiries and making sure our roof installation was scheduled in a timely fashion and executed to our solid satisfaction. I highly recommend IHI, and will gladly serve as a reference for them.

After checking several window replacement companies we decided to go with Innovative Home Improvements based on their professional approach, price and responsiveness. Almost every call was answered in person and when I did get voicemail my call was returned in a timely manner. We were kept appraised of any changes to schedule without having to ask or monitor the progression from inspection for estimate to completion of services. The work was completed within the scheduled timeframe. This particular home is a rental unit and has handicapped adults in the residence. Their needs were not compromised and required absolutely no additional supervision while the crew was replacing the windows. When the job was completed all debris and old materials had been removed prior to my final same day inspection. Except for the new windows, I could not tell that an entire crew had ever been present. We are currently rehabbing a new project and when it comes time to replace the windows we will certainly be calling on Innovative again. You cannot go wrong with this company

Paul was responsive and followed through on every promise. His crew was very professional and their work was perfect. Two years later I have not had an issue with any of the widows or siding although I have had Paul reach out numerous times to make sure we were okay. Overall a great business, great product and great price.

They were extremely professional and quick. We have since moved and we are going to hire them again when we replace the windows in our new house someday!

Innovative did an awesome job with the installation. We continue to recommend them to others. Paul stands behinds his work and is very dependable.

It was a such a pleasure from start to finish to work with Paul Harrison and his team at Innovative Home Improvements. From the first meeting, I experienced that Paul has a different approach to sales and service: honesty, fair pricing and no-hassles. It was so refreshing for someone to give you all the information you need to make an educated decision and then proceed to give you an estimate that is for almost half of what a competitor had said was their "best offer" for very comparable windows. No bologna here! And once the contract was signed, everything continued to move forward smoothly. Andrew came out to precision measure the windows for the order within a few days, and 4 weeks later they were being installed. The windows look FABULOUS, and I have already noticed a significant decrease in the noise we hear from outside. We have also had a reduction in our energy bill over the past year. We couldn't be any happier with our new windows, and are grateful to Paul and his team for a job very well done. Having had such a positive experience with IHI the first time around, I am happy to also let you know that they will be replacing our 25+ year old roof shortly! I would highly recommend Innovative Home Improvements to anyone who is looking for great quality windows masterfully installed with very little hassle at a fair price.

Everything went as promised and we are happy with the service.

Excellent service - they are a great company. Very professional and personable at the same time. And they offer a quality product and reasonable prices! They stand behind their product too!

Paul and his crew were very professional. They completed my job in a timely manner and answered all of my questions. Paul even came back to show me how to make an adjustment with one of my windows. I am very pleased with the company.

The work was extensive, but Paul's team performed very well. We were very competent in Mr. Jung's capabilities. He paid close attention to detail, never cutting corners. Nonetheless, he worked consistently, without interruption. When problems arose, they worked through them in a reasonable manner. We felt that we "got what we paid for": A high-quality siding replacement project. Other contractors had offered lower initial prices, but it was clear that additional costs would have resulted in roughly the same net cost. With cost being roughly similar in the market, Paul's responsiveness, and Mr. Jung's capabilities, make Innovative a superior contractor. We highly recommend them.