Glass Impressions

Glass and Mirrors, Windows, Auto Glass

About us

My name is Damon Gunson. I’m the owner & operator of Glass Impressions, founded in 1996. It has been my lifelong dream to operate a glass retail facility. I am a sixth generation glass technician who has managed large franchise operations with 40+ locations as well as smaller, community based “Mom and Pop” shops. I have taken all these past experiences and personally feel that I have created the perfect glass shop. We have the capabilities of taking care of anything glass related with fast FREE mobile service to your home, office, or wherever you are located. We service the MD and D.C. area from three locations that can give our customers prompt, friendly service with a lifetime guarantee at an economic price. There is no job too large or small that we can’t handle for you. Call us now at Glass Impressions and I personally guarantee your satisfaction.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial auto glass repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

5.023 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-23 of 23 reviews

Jessica S.
01/2021
5.0
glass repair
  + -1 more
Glass impressions provided us with size and price options that best for our wants and needs. It was installed very efficiently. We love it, and it's perfect for our space!
Description of Work: Gym mirror

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

susana M.
12/2020
5.0
glass repair
  + -1 more
After my house got broken into on Christmas, I needed to replace the shattered glass in my front door. I called a half dozen companies for estimates, and Glass Impressions was the clear winner -- despite being booked up for the week, the gentleman I spoke to recognized the urgency of my request and sent someone over the following morning to give me a quote. The quote was far better than every other company I spoke to and they were able to do the replacement then and there. All in all, very prompt and professional and I would definitely hire them again for future projects (hopefully under better circumstances).
Description of Work: Replace glass panel in front door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$257

Fidel I.
09/2020
1.0
auto glass
  + -1 more
Technician came in, stated that he was late for another job. Measured one window and left, have not heard back from the company since then.
Description of Work: Home needed External Glass pane on window replaced and Exterior Door window replacement.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
4.0


Response from Glass Impressions
Good afternoon. I believe you made an error, we have no record of even scheduling a service at your home. You must have dealt with another company. This review has nothing to do with Glass Impressions, but if you need service we'd be more than happy to get you on the schedule. We can be reached at 410-796-7776. Enjoy the weekend!

robert E.
11/2019
5.0
glass repair
  + -1 more
Excellent work ethic. Quality work.
Description of Work: Tub to shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Jim L.
08/2019
5.0
glass repair
  + -1 more
Very smoothly. The two-person crew knew what they were doing and completed the job in a professional and timely manner. The garage door is at least 31 years old and the rubber sealing strips were in poor shape. The Glass Impressions crew handled it very gently and glued up the pre-existing damage before leaving.
Description of Work: Replace glass in a garage door window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Ebony F.
05/2018
5.0
replacement windows
  + -1 more
Damon is great to coordinate with. He’s kind and funny, accommodating and makes scheduling great. They did a wonderful job replacing the window glass and have a 3 year warranty. I have used them on patio doors in the past as well!
Description of Work: Window replaced due to seal breaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$313

Angelina D.
01/2018
5.0
glass repair
  + -1 more
Very professional, prompt, engaging, detail oriented and concerned with my personal satisfaction!
Description of Work: One bathroom mirror hung, one bedroom mirror hung, 4 bathroom shelves installed and fireplace glass replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHY T.
10/2017
5.0
glass repair
  + -1 more
Glass Impressions did a wonderful job of cleaning all 19 windows in our home, inside & out, including the inside sills, screens and also 2 glass storm doors. Mr. Waters and his team are very good at what they do. They were very reasonable. I plan to use them again, as needed.
Description of Work: All windows in the house washed including screens, sills and also 2 storm doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$336

Daniel B.
08/2017
5.0
glass repair
  + -1 more
They were very friendly and very helpful. Ultimately, we wound up not doing the job that I was inquiring about. They seemed very professional over the phone. They were the only people that I inquired about the thing, so the price was not applicable. I moved out of the area, so I wouldn't use them, and that's the primary reason.
Description of Work: I called them for a quote over the phone. It was for glass for a front door.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0


Luke S.
03/2017
5.0
glass repair
  + -1 more
Great; beyond expectations.
Description of Work: Great job. what you look for in a service provider. Use these guys. They are all realy nice on top of it all...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WILLIAM B.
11/2016
5.0
replacement windows
  + -1 more
They were there within a very short time and had us repaired.
Description of Work: A bird had flown or blown into our office window and shattered it during a heavy wind storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frederick W.
11/2016
5.0
glass repair
  + -1 more
Great, highly recommended.
Description of Work: Glass top for our dining room table.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Steven F.
10/2016
5.0
glass repair
  + -1 more
Great job and done promptly.
Description of Work: Had round glass tops cut to protect inlaid wood patter on tabletop for 2 small end tables.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe M.
04/2016
5.0
glass repair
  + -1 more
unknown
Description of Work: Contracted to replace 6 panels in a custom garden window. Taking the old glass out proved challenging, with one panel delaminating, and another breaking. Seems the old panels were pretty much glued in with some sort of tarry compound, which did not let go of the old glass without a fight. The install was much smoother, but with the time it took for removal, the crew was still working long after dark. Overall I'm very happy with the job. My only complaint is with cleanup - I had to scrape up a good bit of that tarry stuff and pick up some glass pieces the next morning when it was light enough to see them, but then I couldn't see them in the dark either!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Laurie M.
06/2015
5.0
glass repair, replacement windows
  + 0 more
They did a great job both with the estimate and the install. I received a call about 30 minutes ahead of their arrival in both cases. I was told that it would take about two weeks to order the glass and it did. The only "issue" was that I was told that they would arrive between 9-11:00 am for the install. By 11:00 am, I had heard nothing--not even a call saying they were on their way. I called in and was told they had an emergency and were running late. They finally arrived about 12:30 and it took only two hours for the install to be completed. My suggestion would be to let cutomers know if they are not going to make the promised time frame due to an emergency.
Description of Work: Replaced 12 windows (6 full windows top & bottom sash).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,200

Amod B.
01/2015
5.0
glass repair
  + -1 more
I called a bunch of providers to get the pricing. Glass Impressions had the good prices and good reviews here so I decided to go with them. Damon was helpful in explaining the different types of glass and the process. They scheduled to come out to get measurements. They arrived on time and called half hour before they came. They measured the glass and provided a written estimate and said the glass would be ready in 2-3 weeks. I used argon filled double pane glass. They called back on when the glass was ready to schedule an installation. On the day of the install they called in advance and arrived on time. They installed quickly and did a good job. I would recommend them any day.
Description of Work: Replaced window glass

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

James R.
01/2015
5.0
glass repair, replacement windows
  + 0 more
The consultation, order of the window, and replacement went well and was very professional. I have already referred a neighbor to them!
Description of Work: Replaced a double pane window that had a crack in it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Donna H.
11/2014
5.0
glass repair, replacement windows, auto glass
  + 1 more
Everything was great from the first contact until the job was finished. I would definitely recommend them to anyone needing any glass work done.
Description of Work: Glass Impressions replaced the glass in a double-pane window that had shattered and also replaced a windshield for one of our vehicles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Carol D.
07/2014
5.0
glass repair
  + -1 more
I called the company and made an appointment for the following week. Two very nice gentlemen showed up at my home at the appointed time and carefully measured all four table tops. They gave me estimates on the spot, which were very reasonable, considering that they included custom fabrication, delivery and installation. They were great about answering all my questions, never rushed, very polite and professional. I gave them the order and was told that because of the special requirements of one of the table tops it would be about 3-4 weeks. Exactly 4 weeks later they called to tell me my table tops were ready and we arranged for delivery the next day. The two gentlemen who came to measure returned to deliver my glass. They called ahead to let me know they were on their way. When they arrived, they set up an area in my driveway where they carefully cleaned each table top to sparkling before bringing it inside and placing it where it needed to go. They were very careful, meticulous, and installed all four table tops to perfection. Each was a perfect fit, beautifully done. This was a wonderful experience every step of the way, and I would highly recommend Glass Impressions. They really know how to do business and make their customers happy. I was very impressed and would use them again in a heartbeat.
Description of Work: Fabricated and installed 4 glass table tops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Adam G.
11/2013
5.0
glass repair
  + -1 more
The company was very good to work with. They came to the house on the day I called, working with my schedule. The technicians took measeurements, I placed a deposit, then they called a little more than a week later when the glass was in. They again worked with my schedule and installed the new window in just a few mintues. The quality of the window is higher than I expected and it has a 10-year warranty.
Description of Work: Glass impressions replaced a broken window in my dining room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Arlene D.
10/2012
5.0
glass repair
  + -1 more
The people from this company were on-time, professional and pleasant to deal with. They came to give an estimate on the same day I called them. The estimate they gave was for 5 windows which had to be ordered. The windows were available within the 2 weeks they promised and the install date was set for a fews days after. On install day it became obvious that we had had a mis-communication on what a and quot;windowand quot; is. To me, one window included both the top and bottom panel in the window frame. However, they counted each panel as a separate window - so I really needed 10 panels and they had only ordered 5. Immediately they offered to order and install the 5 additional panels I needed at a 20% discount. I accepted the offer, they ordered the windows, and they were installed approximately 2 weeks later. All in all, even though I had to go through the process twice, I came out ahead because of the 20% discount on the second part of the order.
Description of Work: Replaced doublepane glass panels in 5 windows because the original glass had condensation in between the 2 panes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Judy S.
06/2012
5.0
glass repair
  + -1 more
Scott and Damian, the two guys I have dealt with on several occasions, are customer service oriented and have been great to deal with. I had some time pressures to have the work done quickly and they were wonderfully responsive and helpful in that regard. I can't say enough about how they helped me deal with a stressful situation in such a professional way. The new windows fit perfectly and work well and the price seemed fair.
Description of Work: I needed a combination of four insulated glass windows and doors replaced due to breakage or leaking seals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

    Contact information

    6360 S Hanover Rd H, Elkridge, MD 21075

    http://www.glassimpressionsinc.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Glass and Mirrors,
    Windows,
    Auto Glass

    FAQ

    Glass Impressions is currently rated 4.9 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Glass Impressions accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, Glass Impressions offers free project estimates.
    No, Glass Impressions does not offer eco-friendly accreditations.
    No, Glass Impressions does not offer a senior discount.
    Yes, Glass Impressions offers emergency services.
    Yes, Glass Impressions offers warranties.
    Glass Impressions offers the following services: Residential & commercial auto glass repair.

    Contact information

    6360 S Hanover Rd H, Elkridge, MD 21075

    http://www.glassimpressionsinc.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM