SILVER STAR SERVICE CENTER, INC.

Auto Service, Auto Detailing, Auto Tires,

About us

Since 1987 Silver Star has been servicing the annapolis and anne arudel communities specializing in the service and repair of Mercedes, BMW, Saab and Jaguar vehicles. Founded by a master Mercedes Technician, Joe Hall, we are family owned and offer proffesional high quality service for your vehicle.

Business highlights

37 years of trusted experience

Services we offer

Silver Star specializes in the maintenance and repair of Mercedes, BMW, Saab and Jaguar. We offer maintenace to factory specifications with a full year unlimited mileage warranty on all new replacement parts and labor. We honor all valid competitors coupons. We offer convertible top repair, interior uphostry repair, paintless dent repair in adition to all mechanical repair.

Services we don't offer

We do not do traditional body and paint repair, but can recommend shops we are familiar with.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-6 of 6 reviews

L H.
04/2017
5.0
auto repair, car tires
  + 0 more
They are excellent. They are always excellent. Their prices are very reasonable, they are very professional and knowledgeable. I have been going there for 10 years. They are much better than taking it to the dealership, because the dealership makes you feel like you need a new car. Silver Star doesn't do that. I trust them. I would use them again. They are very professional and knowledgeable. Their price is right. They are very customer oriented. They just do a great job.
Description of Work: They did a maintenance, oil change, and checked the car out. They fixed a tire. They did one of the maintenance check ups. They also fixed a spring in the car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

L H.
04/2017
5.0
car tires
  + -1 more
They go beyond the call of duty. They answer any questions. They are just absolutely excellent. I just cant say enough about them. All the maintenance they do. My tires i get them there. I would use them again. In fact i recommended my daughter going there and another family member going there.
Description of Work: Put on one new tire.
Rating CategoryRating out of 5
Yes, I recommend this pro

David M.
08/2016
5.0
auto repair
  + -1 more
They fixed the headlight like real mechanics! They did honest troubleshooting and ultimately discovered that one of the wires in the harness to the headlight assembly was intermittent. They fixed it with solder...not by selling me a BMW OEM wiring harness that I would have had to take a loan out for. Joe also made an assessment of the various systems in the car and made a couple of recommendations. In the end, they - Fixed the idler pulley, tensioner pulley and main engine belt. - Replaced the transmission selector shaft seal - Recharged the A/C Joe also gave me a schedule of maintenance actions to take in the future. I wish I had started using them years ago.
Description of Work: General maintenance on my 2005 BMW 330cic including repair of the driver-side headlight that had eluded repair at BMW of Annapolis through at least two attempts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$966.42

Christopher C.
02/2016
5.0
auto detailing, auto repair
  + 0 more
Honest & professional. Fantastic customer service! I recently asked Silver Star to inspect some recurring but intermittent engine problems with BMW. Diagnosis was not clear but they did not send me back on road with no solution (or worse, charge for unnessary repair). Rather, the technician at Silver Star diligently researched the issue looking for some answers and found out the car might qualify for a special FREE service program through BMW NA. This program was only available through authorized dealers and therefore Silver Star could not do this work. Nonetheless, they made all the arrangements with BMW NA and the local dealer to get my car into the program. Outstanding!
Description of Work: Diagnostic

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Evan T.
11/2014
5.0
auto detailing, auto repair, auto upholstery
  + 1 more
Silver Star Service Center has always done repairs on my BMW and my 1963 Mercedes for many years. Recently I had a concern and they bent over backwards to make sure everything was taken care. In addition to the mechanical work they did some repair work on the interior upholstery and it came out great I would definitely recommend them. Speak to Joseph when you call
Description of Work: repairs on my 1963 vintage Mercedes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

BRYANT R.
06/2014
5.0
auto detailing
  + -1 more
Great service. Joseph is friendly and professional as are all the employees at Silver Star Service Center.
Description of Work: Cleaned windshield washer system filter Installed brake pad sensors. Applied touch-up paint.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

    Contact information

    24 OLD SOUTH RIVER ROAD, Edgewater, MD 21037

    silverstarservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Detailing,
    Auto Tires,
    Upholstering - Boat & Auto,
    Auto Inspections,
    Auto Accessories,
    Auto Sales,
    Window Tinting,
    Leather & Vinyl Repair,
    Auto Radiators,
    Auto Transmission,
    Auto Towing

    FAQ

    SILVER STAR SERVICE CENTER, INC. is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 6:00 PM

    Tuesday: 7:30 AM - 6:00 PM

    Wednesday: 7:30 AM - 6:00 PM

    Thursday: 7:30 AM - 6:00 PM

    Friday: 7:30 AM - 6:00 PM

    Saturday: Closed

    SILVER STAR SERVICE CENTER, INC. accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, SILVER STAR SERVICE CENTER, INC. offers free project estimates.
    Yes, SILVER STAR SERVICE CENTER, INC. offers eco-friendly accreditations.
    No, SILVER STAR SERVICE CENTER, INC. does not offer a senior discount.
    No, SILVER STAR SERVICE CENTER, INC. does not offer emergency services.
    Yes, SILVER STAR SERVICE CENTER, INC. offers warranties.
    SILVER STAR SERVICE CENTER, INC. offers the following services: Silver Star specializes in the maintenance and repair of Mercedes, BMW, Saab and Jaguar. We offer maintenace to factory specifications with a full year unlimited mileage warranty on all new replacement parts and labor. We honor all valid competitors coupons. We offer convertible top repair, interior uphostry repair, paintless dent repair in adition to all mechanical repair.
    We do not do traditional body and paint repair, but can recommend shops we are familiar with.

    Contact information

    24 OLD SOUTH RIVER ROAD, Edgewater, MD 21037

    silverstarservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM
    Saturday:
    Closed