GAD Plumbing & Heating Inc

pump was under warranty so only labor was charged to replace the pump

I sent message on May 15th outlining the project. Two days later on May 17th I sent a follow up message asking for a reply. On May 22nd I telephoned and left a voicemail-specifically indicating that I was an Angie List member looking for assistance and if they were too busy then tell me so. Now, May 23rd, after 7-8 days of no feedback, I am leaving a review. The least a company or vendor can do is provide a reply to a member's project message. I was very disappointed, particularly given that this outfit is located within 1 mile of my home.

I have multiple rental properties in Edgewater, MD, and GAD Plumbing is my goto plumber for any and all plumbing problems.

They were great! did good work, and were efficient!

We had a significant problem with Sewer flies that were coming up out of the shower drains. GAD diagnosed the problem as the waste was collecting and not draining into the sewer. Instead it was leaking into the crawl space under the house with so much build up that it wasn't possible to see if we had cracks or broken connections. GAD installed a sump pump but advised us that we needed a company with a large pump to pump out the waste. The GAD plumbers returned when the company sent by our insurance company was on site so they could get right on the problem. That company just walked away from the problem but the GAD plumbers didn't. They identified one major blockage within a main line by removing one of the toilets and working a long snake from the top. (Note - blockage caused by pieces of plastic wrap going down the sink.) The GAD guys were also very honest about telling us that they couldn't be sure this was the only problem until the crawl space was pumped out and they could actually inspect the pipes under the house. Once the space was pumped out, the GAD plumbers returned promptly to finish the repairs. Couldn't be happier with their responsiveness and professionalism.

Arrived at scheduled time. Very courteous and explained discovered problem. Replaced spigot and tested. Cleaned up after himself. Also tested sump pump for me and educated on the system.

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GAD Plumbing & Heating arrived on time, assessed the problem, explained the repairs needed and performed the work expeditiously. They were very professional and polite. I will definitely use their services in the future.

They gets one hundred percent rating. He is always very helpful. He comes out when I need him. He's a local guy. It's a family owned business. He has done well. I would recommend them.

Workmen showed up on time and reconfigured plumbing under remodeled sink area. In simplifying old arrangment they had to drill through flooring and sub-flooring to reach drain to septic system. Their new design gave us more room under our sink even though the area available is smaller.

My experience overall was outstanding. The staff was very knowledgeable and helpful. The pricing was very reasonable and lower than most other bids. I would highly recommend this company to others.

Arrived promptly, took off shower valve and cleaned out hot/cold water mixer. Working like new!

They are very professional, fast, and they do not keep you waiting. Charlie, the owner, is very personable and makes sure to meet the client on the initial visit. He has done work on our radiators throughout the house and was a big help when our boiler went out this past winter. He used his connections to get a company out here in a hurry to take care of it. I'm happy with their service and their rates. I would highly recommend them.

had problems with water conditioner system, had to have removed and reinstalled by another company

He's great. I've never used them for emergency service, but whenever I call them they're usually available the next day. It's a family company, he's got his sons and cousins.

They are not cheap but they are good. They do not have to come back, because they do it right the first time. They are very good and responsive. I would highly recommend them to anyone looking for a great plumber.

We've used this company several times and have never had a bad experience. They show up when they say they will and do exactly what they've said they will do. The first time that we had them out, they did some plumbing magic that two other plumbers said could not be done. I have no hesitation in recommending them.

They respond very quickly and are great with payment plans. They are absolutely amazing! I would recommend them to anybody. They are a family-owned business and they are super reliable!

They came out the same day I called them. They do outsource their work at times and their price is kind of expensive.

They're great! They showed up the day after I called. He had all the equipment I needed. I have a new sump pump and everything is working good. They are responsive and their prices are competitive.

I was very pleased with the company. After this event, I called them one morning when I didn't have any hot water. The lady who answered the phone walked me through resetting the hot water heater in order to avoid having to bill me for a service call. I will definitely use this company again.

I have been using this plumbing service for about 20 years and they have been very good. They even came out right after the big snow storm last year to change my well pump. It was amazing that they could get their truck down our road.

We called and they provided an estimate, $685, for the water heater (new unit, install new unit, remove and dispose of old unit). We scheduled the appt at the time of the phone estimate. George showed up on time and while working on the water heater he offered to replace the hose from the water softener with a PVC pipe for about $140. We chose to have him do that as well. He was done in about 1.5 hours.

We had no problems at all and they were good. I was pleased with the service and I would recommend them to anyone. They were on time, friendly, and very hard working. The work was great and I was pleased.