I was impressed with their quality of work and (in-store) customer service.
Description of Work: Pool Opening
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Ann K.
08/2015
5.0
pool cleaners
 + -1 more
I've used Clearwater for many services for over the past 10 years and this year I had them complete a renovation for my pool. The price was very reasonable, the pool looks fantastic and the crews and office personnel were very professional. I will definitely be using this company again and highly recommend them.
Description of Work: Renovation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,500
harold H.
08/2013
2.0
pool cleaners
 + -1 more
None of the liner repairs were effective, but Clearwater would not guarantee their work & continued to charge for each repair. Eventually, we had to replace the liner, but did not consider Clearwater for the job for two reasons: 1. Unreliable installation the first time, 2. Non-competitive price for the new liner. Note that the repair crew was always pleasant & professional, but the company did not perform well.
Description of Work: In-ground pool installed by Clearwater about 5 years ago (service cost above does not include this cost). The liner "floated" in the middle causing a large "star" wrinkle plus pulling it tight around the sides & the steps. Eventually, the liner tore around the steps & started leaking. Clearwater tried to repair the torn spot several times, charging labor & materials for each repair & often showing up w/o notice or missing appointments.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0
$1,000
Karen M.
06/2013
1.0
pool cleaners
 + -1 more
They have been by at least four times. The salt water chlorinator, that is equipment they originally installed, is still not working. Not once have we received an explanation as to what is wrong, what they are doing, or what they intend to do next. Latest visit, they left a drain basket out and took our pool brush. DO NOT USE THESE PEOPLE.
Description of Work: Clearwater "opened" our pool for the season and returned to service it several times, without success.
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Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation
FAQ
Clearwater Pool and Spa Co Inc is currently rated 3.3 overall out of 5.
No, Clearwater Pool and Spa Co Inc does not offer free project estimates.
No, Clearwater Pool and Spa Co Inc does not offer eco-friendly accreditations.
No, Clearwater Pool and Spa Co Inc does not offer a senior discount.
No, Clearwater Pool and Spa Co Inc does not offer emergency services.
No, Clearwater Pool and Spa Co Inc does not offer warranties.
Clearwater Pool and Spa Co Inc offers the following services: Pool installation, custom replacement liners, pumps, filters & replacement parts.