Residential and commercial chimney repairs, inspections and cleaning, masonry, waterproofing, tuck pointing, furnace & fireplace, installation of gas, pellet and wood stoves, crown seal and repair, video inspection.
Description of Work: First understand that this is not the same owners from last year. I was shocked when my chimney was cleaned and inspected last year and deemed satisfactory. This year we had the same company but DIFFERENT OWNERS come to inspect the same chimney and found numerous deficiencies that only high end products would repair. When discussing this situation with the new owner he was rude, arrogant and insulting making statements like " listen lady did you go to school for this? " When I said I just wanted my Chimney safe and didn't need high end ceramic liner his response was " no chimney is safe" I left his office angry and would NEVER RECOMMEND THIS COMPANY AND THE NEW OWNERS!
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0
Ardoth H.
12/2016
5.0
chimney sweep, fireplaces
+ 0 more
It was just fine. They even arrived early.
Description of Work: Cleaned a chimney and wood-burning stove.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Jay S.
02/2016
5.0
chimney repair
+ -1 more
unknown
Description of Work: Fixed leak at the top of the chimney. Two of my neighbors have used them as well. Very reliable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Michael W.
02/2016
5.0
chimney sweep
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael W.
02/2016
5.0
chimney sweep
+ -1 more
unknown
Description of Work: Realigned the chimney with a stainless steel liner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
paula H.
02/2016
1.0
chimney sweep
+ -1 more
unknown
Description of Work: Inspected chiimney. Made contract to clean chimney. Are NOT ceritified by state of MD to do this work. Therefore,, they broke the law by making a contract with us. We got out of contract with no problem, to their credit. But they are NOT certified to redo chimneys.
Rating Category
Rating out of 5
professionalism
1.0
$1,200
John S.
11/2015
5.0
chimney caps, chimney repair, chimney sweep
+ 1 more
unknown
Description of Work: They did an exceptional job replacing a badly worn chimney cap. They even came out several days before to cover the chimney with heavy plastic because it was threatening to rain and I didn't want any more water getting in. They were on time each time, delivered exactly what they said they would deliver and cleaned up. Exceptional job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
wes J.
06/2015
5.0
chimney sweep
+ -1 more
Clean and efficient
Description of Work: Cleaned chimney
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Will A.
04/2015
5.0
chimney caps, chimney repair, chimney sweep
+ 1 more
unknown
Description of Work: Removed old insert and cleaned chimney. They did a great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Daryl N.
12/2014
5.0
chimney sweep, fireplaces
+ 0 more
Because we had several osprey nests that had formed on one chimneys, including several old ones from multiple years back, they had to do a lot of breaking up of the debris to remove it. THye said it was one of the toughest they'd ever had.
Description of Work: The cleaned our 4 chimneys with 7 fireplaces.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
DAVID W.
09/2014
1.0
chimney sweep, fireplaces, gas leak repair, propane sales
+ 2 more
I called Atlantic Chimney Services, asking if they could disconnect and cap-off a gas line that went from an exterior propane gas tank to a portable fireplace that is located on my porch. Atlantic Chimney Services' Angie's List description of services includes "furnace & fireplace, installation of gas, pellet and wood stoves," and the person who answered the phone said that they could do the work. We scheduled it for the following Saturday afternoon. After calling to follow up at around 3pm on Saturday, I was told that the repairman could not make it that day. I asked if he could come out the next day. He said no. Then he said that he really doesn't or couldn't do this kind of work, and he didn't know why the job had been scheduled. In so many words, he said he no longer wanted the work and wouldn't be coming out. I had changed my schedule around specifically on the basis that Atlantic Chimney would come out and do this work. Instead of doing what I needed/wanted to do during the course of the day, I sat around waiting for them, only to have them cancel. He apologized for any inconvenience, but frankly, apology or no, this was unprofessional. I had worked my schedule around to fit this in, and then he basically bailed on me at the last minute. I'll never use them again.
Description of Work: I called Atlantic Chimney Services, asking if they could disconnect and cap-off a gas line that went from an exterior propane gas tank to a portable fireplace that is located on my porch. Atlantic Chimney Services said that they could do that, and we set up an appointment. Atlantic Chimney Services then called me at about 3pm on the day they were supposed to do the work, and said that they wouldn't be coming out that day, nor would they be doing the work at all.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Kristina L.
09/2014
4.0
chimney sweep
+ -1 more
It went very good.
Description of Work: clean up the chimney that had not been maintained by the previous owner. Gave good advise for the upcoming year.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$130
Katherine N.
08/2014
5.0
chimney caps, chimney repair, chimney sweep
+ 1 more
unknown
Description of Work: They've installed a new gas fireplace, then returned to address minor issues twice. Great people!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
jim P.
01/2014
5.0
chimney caps, chimney sweep
+ 0 more
they were forthright with their response, timely return call. Very professional on the phone.
Description of Work: Estimate was requested, they do not service Carroll County, MD. Estimate was for $2100.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frank M.
01/2014
5.0
chimney caps, chimney repair, house painters, masonry
+ 2 more
Superior work!
Description of Work: They rebuilt 11 curses of brick, relined he chimney, and painted the exterior white to match the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
Philip L.
11/2013
4.0
chimney repair, chimney sweep, fireplaces
+ 1 more
It was professionally done and they were on time and quick
Description of Work: ACS came and cleaned our chimney, inspected the fireplace and gave us a report on any flaws in the system.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Paul Y.
12/2012
5.0
chimney sweep
+ -1 more
as it should
Description of Work: chimney sweep
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Judi M.
04/2012
1.0
chimney repair
+ -1 more
I called them and said that I had bought an old house in Snow Hill and the fireplace had not been used in many years. I asked if someone could come out, check the fireplace/lchimney and let me know what needed to be done. I never received a return phone call.
Description of Work: IService was not performed.
Rating Category
Rating out of 5
responsiveness
1.0
Response from Atlantic Chimney Service LLC
We opologize to the member that called our office and did not receive a return call letting them know that we do not service the Snow Hill MD area. We are sorry for any inconvenience.
Robert E.
02/2012
5.0
chimney caps, chimney repair, chimney sweep
+ 1 more
CLEANED THE CHIMNEY. ARRIVED ON TIME, AND WENT RIGHT TO WORK. REMOVED DRAFT, CLEANED AND RE-INSTALLED. ALL THE WHILE, BEING VERY CAREFUL TO PROTECT SURROUNDING AREA. FRED AND OSCAR WERE PROFESSIONAL AND POLITE AND DID A GREAT JOB.
Description of Work: CLEANED AND INSPECTED MY FIREPLACE CHIMNEY
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$150
Freda D.
07/2011
5.0
chimney repair, chimney sweep
+ 0 more
Their work is very efficient and clean and they are a pleasure to do business with.
Description of Work: Chimney cleaning and level 1 inspection
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Sweep,
Chimney Repair,
Chimney Caps,
Fireplaces,
Propane Sales Services,
Natural Gas Lines,
Exterior Painting,
Masonry,
Dryer Vent Cleaning,
Gas Logs,
Roofing,
Unfinished Carpentry
FAQ
Atlantic Chimney Service LLC is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Atlantic Chimney Service LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, Atlantic Chimney Service LLC offers free project estimates.
No, Atlantic Chimney Service LLC does not offer eco-friendly accreditations.
No, Atlantic Chimney Service LLC does not offer a senior discount.
No, Atlantic Chimney Service LLC does not offer emergency services.
Yes, Atlantic Chimney Service LLC offers warranties.
Atlantic Chimney Service LLC offers the following services: Residential and commercial chimney repairs, inspections and cleaning, masonry, waterproofing, tuck pointing, furnace & fireplace, installation of gas, pellet and wood stoves, crown seal and repair, video inspection.