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ACTION CARPET CLEANING & SALES

3.7(
3
)

Carpet Cleaning

Reviews

3.73 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
0%
2
33%
1
0%
Rating CategoryRating out of 5
quality
3.7
value
3.0
professionalism
4.0
responsiveness
4.3
punctuality
4.7
Write a review
Showing 1-3 of 3 reviews
Katherine A.
08/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lawrence L.
06/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: CLEANED THE CARPET IN MY FAMILY ROOM AND ALSO A TRAFFIC PATTERN IN MY MASTER BEDROOM. |IT WENT WELL EXCEPT THEY DID NOT MOVE ONE RECLINER AND DO UNDER IT.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$533
Arthur L.
09/2013
2.0
carpet cleaners
  + -1 more
Let me begin this by saying I must share some of the blame for this but so does Action Carpet I did not get any competitive bids for this work and there lies the problem. Action Carpet charged me a total of $14,708 for the two jobs- $11,270 for the carpet and $3,062 for the bathroom retiling. Tell you how I know I was overcharged. There was a proposal submitted by Action Carpet to tile my kitchen. The proposal was for $12,227 for tiles and installation. Fortunately for us Action Carpet did not have any tiling samples we liked so we went to Kent Island Carpet. Their price was $4,400!!!! That's close to 3 times the amount Action Carpet wanted. Naturally we went to Kent Island Carpet and they did a great job. Also, when the tilers tore up the bathroom floors, they did not reinstall the backer boards and grout properly. Adam West, owner of Action carpet, refused to correct the problem. We had to call back the painters to re-paint and re-grout. I have filed a complaint with the Attorney General's Office, Consumer Protection. Also a complaint with the Maryland Home Improvement Commission. To be continued. I have documentation for everything.
Description of Work: Provider tiled and grouted two small bathrooms. Also carpeted two bedrooms, a loft area, and a staircase.
Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$14,708

    Contact information

    803 LOMAX ST A, Easton, MD 21601

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Carpet Cleaning

    FAQ

    ACTION CARPET CLEANING & SALES is currently rated 3.7 overall out of 5.
    No, ACTION CARPET CLEANING & SALES does not offer free project estimates.
    No, ACTION CARPET CLEANING & SALES does not offer eco-friendly accreditations.
    No, ACTION CARPET CLEANING & SALES does not offer a senior discount.
    No, ACTION CARPET CLEANING & SALES does not offer emergency services.
    No, ACTION CARPET CLEANING & SALES does not offer warranties.

    Contact information

    803 LOMAX ST A, Easton, MD 21601