CHESAPEAKE ENVIRONMENTAL SOLUTIONS LLC

A constant musty smell in the house had us always looking for mold. Used the Home Depot mold tests (petri dishes you send to a lab) but wasnt able to definitively determine where mold was hiding, what kind it was and how bad it had established itself. We determined it was time for professionals. I spoke with several firms but liked Chesepeake Environmental due to their knowledge, responsiveness and about suggesting to have have different firm do the testing work from the remediation. I felt like that kind of message indicated a level of independence that i could trust given the potential investment necessary ahead of me. After a tour of our house, we sat down and planned the testing strategy - fees are based on the number of samples (both air samples and physical samples). By thinking through where the air samples are taken we could pin point where the mold may be lurking. The results were back within 24 hours with a detailed discussion on the phone to walk me through the results. Turns out the air quality was not compromised by mold. The smell was likely driven by other environmental factors that Chesepeake helped us understand and suggested small home owner repairs/changes to reduce if not eliminate the musty smell.

CES representatives were courteous and professional from the start. They described in detail the work they would perform in accordance with the protocol drafted by our environmentalist. Their price was competitive (not the highest, not the lowest) but we chose them based on a combination of price and our overall impression. We were not dissappointed, as they performed the work on time, finished ahead of schedule and kept us informed every step of the way. We had some unusual issues that impacted the schedule and they were extremely accommodating. Would definitely recommend. I'd say I would use again but honestly I hope I never need them again!

I ended up getting a dehumidifier installed by them, and it has worked out wonderfully. The humidity in my basement is now at an acceptable level.

My overall experience with the company has been favorable.

The company representatives were very professional and knowledgeable.