Superior Damage Restoration

I recently had the pleasure of working with Shawn from Superior Damage Restoration to address a persistent water leak issue in my penthouse duplex unit. The problem was that water was seeping through from under the flooring and down the stairs whenever it rained. Previous contractors had incorrectly suggested that the issue was with the balcony door. Shawn and his team provided a comprehensive explanation of the root cause and took a thorough approach to resolve it. They removed the damaged flooring, waterproofed the balcony door, and even assisted with moving furniture around during the process. Despite their initial efforts, the issue persisted, but they didn't give up. Using thermal devices, they identified that the water was actually coming from the rooftop, down the wall frame studs, and into the floor. Once the true source was identified, they promptly waterproofed the rooftop, and after the next rain, I was relieved to see that no water came through. The team then continued with the flooring work, and Shawn offered an excellent choice of new flooring that perfectly matched the shade of the rest of the unit. I'm extremely satisfied with the work done by Shawn and his team. They were accommodating, responsive, efficient, and pleasant to have around. I'm looking forward to working with them to waterproof other areas of the rooftop to ensure this issue is fully resolved. I highly recommend Superior Damage Restoration for their professionalism and dedication to solving complex problems.

From the scheduling of the estimate to the cleanup of the work, the work done by Superior Damage Restoration was top notch and their prices were very reasonable.

The team at Superior Damage and Restoration got in touch with me almost immediately to schedule a visit and assess the damage. They were very communicative (which sadly feels like a rarity these days) and replaced our kitchen cabinets so you can't even tell there was a leak.

You’ll be doing yourself a favor by hiring Superior Damage Restoration. The whole team went above and beyond helping me navigate the process of a water leak in my bathroom, beyond just the repairs, and did an excellent job. I will definitely hire them again for future work!

I love this company I must thank my friends for sending me there way best company

We had a great service experience with SDR. They were professional, quick and communicative.

Hired SDR for a mold remediation job in a basement of an owned property. We are extremely happy with the results and overall experience. Their team was professional, showed up on time and I liked the fact they sealed our main floor completely and meticulously, so it was isolated while they were working downstairs. They also helped us a lot with the insurance claim, it was very helpful given that it was the first time we've been in this situation.

We had a great service experience with SDR. They were professional, quick and communicative.

Fantastic, the only delay was caused by the excessive time for permitting by the District of Columbia. Ruben, the project manager, was absolutely worth his weight in gold. He reviewed every step of the process with me and made common sense recommendations to make the project even better. Alexa also did a great job, in keeping me informed of the overall process and maintaining communication with me.

It was excellent, I was very happy with the service. They sent someone out. They were very professional, came out and talk to us about it, set an appointment once we're happy with the quote they gave us, they estimate how long will it take and it was spot on.

It was great, excellent work.

The service outstanding, they were very professional, courteous, timely, they did a job done and explained detail before they do it and finished it on time.

Excellent. Superior restoration was professional and reliable and easy to work with. We would not hesitate to use them again and recommend them without reservation.

It went great. They were very attentive to my needs and went the extra mile to make sure I was satisfied with their work.

Superior Damage Restoration did an excellent job. They were thorough and professional and responded quickly to any questions or concerns. They were even great with our the family dog. Because there were two phases to the project, the overall duration took a little longer than planned. Additionally, there were some very minor additional charges for materials outside of the estimate but, overall, I would recommend Superior.