S L JOHNSON PLUMBING & HEATING INC

The plumber came, took photos, but did nothing else. We were charged for just showing up. We had to find a different plumber for a fix.

The provider did the job in two steps because not all materials (to freeze the pipe) were available on the first visit and to allow me to use the water service at my house by opening the faulty valve. The first step allowed me to use water in the house, but was not a permanent fix. The second visit involved freezing the pipe, importantly avoiding any digging to reach the main water line to the house. The second visit replaced the faulty valve with one easier to use, and avoided costly digging to a main water line.

The first time they came out, it appeared that the well - which was full to the top - was overflowing due to the level of the water table after the rains we had during Hurricane Sandy. However, when the water didn't recede, I called them again and they sent a second crew to lift the container out of the well to examine it. They found that the container itself was not intact. They completely diagnosed and corrected a serious leakage problem with my well, which had been overflowing and leaking out of the top of the well, flooding my back yard. They were always friendly, responsive, responsible, and did a great job. I definitely am planning on hiring them again for other plumbing work.

THE REPAIR MAN WAS VERY HELPFUL AND WHEN THE PLASTIC TUBE CONNECTING TO THE ICEMAKER BEGAN TO LEAK AFTER HE REPLACED THE VALVE, HE HELPED REPLACE IT WITH A COPPER ONE.