First Solutions Pest & Home Services

Pest Control, Animal Removal, Insulation

About us

First Solutions Pest and Home Services is family owned and operated with over 15 years of experience in the industry. When considering pest control, safety should always be your priority, especially if you have children and pets at home. 30 Days Guarantee If pests return between treatments, we'll return at no extra charge. And if we're unable to solve your pest problem, we'll refund your last service payment as long as you're a customer.

Business highlights

16 years of trusted experience
Black Owned & Operated
Minority Owned & Operated
Women Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Rodent Extermination, Termite Extermination, Bed Bugs, Disinfection and Sanitation Services

Services we don't offer

Pet Removal, Cat Removal, Dog Removal

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available
Zelle

Photos of past projects

Reviews

4.815 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
0%
3
7%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 1-15 of 15 reviews

William T.
07/2024
5.0
pest control
  + -1 more
Service was excellent and arrival on-time. Personal showed concern: they made sure I could get a roofer to patch the holes in the roof which were necessary to remove the honeycomb and bees in my roof, before they begin their work. Easy and pleasant to work with. Understanding during decision processes.
Description of Work: Honet Bee and honeycomb removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

DEBORAH M.
05/2024
5.0
insulation, pest control
  + 0 more
On time, very knowledgeable, and professional. Worked with my finances. Will use again for other repairs.
Description of Work: Home Improvement gutter replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sergio K.
05/2024
3.0
animal removal
  + -1 more
Company collected and required payment before completing work and they only offered one option. While the issue was taken care of I thought the work was going to be more professional and aesthetically better but the work was below expectations. The contractor told me that if I wanted something better I needed to pay more but that wasn’t explained upfront. I should have known better when they requested payment upfront so my mistake on this. Only good thing is that company was responsive to initial request but I would not hire again.
Description of Work: Bird Removal

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

$420

Response from First Solutions Pest & Home Services
Hello Mr. [Member Name Removed] We are sorry to hear we only scored 3 stars with you and the service was below your expectations. All of our staff members strive to provide the best possible service while trying to keep the cost affordable and after reviewing the pictures obtained from the job site we would have to say it was done accordingly to the agreement entered between you and our company. As far as the payment goes unfortunately for small projects like this and performed same day immediately after the inspection and with you not being able to be present it is required for a small family owned business such as ourselves to collect the payment before proceeding with the work because once it is done it cannot be undone and due to past bad experiences. Nonetheless we made sure to contact you via video call to show you proof of what was done as well as provided you with the detailed report and pictures both via email and customer portal which you seemed satisfied with at the time. Any further questions or concerns you may have please do not hesitate to contact our management team at 240-246-0666. Best of luck and we hope to service you again in the future.

Karen G.
04/2024
5.0
animal removal
  + -1 more
Erick was prompt, very friendly, and provided a detailed explanation of how he would complete the job. I recommend and will use this company again.
Description of Work: Birds Nest Removal and Sealing Entry Point

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Glen S.
03/2024
1.0
pest control
  + -1 more
Tech called 10 minutes before noon, saying he was 45 minutes away. I told him not to come and I will reschedule if I don't find anyone else. I probably won't call them because tech knew he was not going to make it by noon, instead of calling me once he knew he couldn't be here between 10-12. So, I'm no longer interested in a company that mismanaged their time. I felt disrespected and wasted 2 hours of my time.
Description of Work: Wanted to get a rodent inspection

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
2.0


Response from First Solutions Pest & Home Services
Dear Mr. [Member Name Removed], I hope this message finds you well. I wanted to reach out to express my sincerest apologies for the inconvenience caused by the delay in your appointment and the lack of communication regarding the rescheduling. We understand how important your time is, and we deeply regret any frustration or inconvenience this may have caused. The unforeseen circumstances, including a family bereavement affecting our service provider, led to the delay in scheduling a replacement. However, I acknowledge that we should have promptly informed you about the situation and kept you updated on the new appointment time. We take full responsibility for not handling this situation in the appropriate manner, and we are committed to improving our communication protocols to prevent such issues in the future. Please accept our heartfelt apologies, and rest assured that we are working diligently to ensure that this type of situation does not occur again. We value your business and your trust in us, and we are committed to making things right. If there's anything specific you would like to discuss or if you have any further concerns, please don't hesitate to reach out to me directly. Your satisfaction is our top priority, and we are here to address any issues you may have. Thank you for your understanding and patience. Best regards, Carlos B. The Management Team 240.246.0666

Richard P.
12/2023
5.0
pest control
  + -1 more
Team was here on time, minimal mess which they cleaned up & we have only seen 1 yellow jacket in house since they were here. It was very smooth
Description of Work: Bee Hive Treatment/Removal.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Lisa S.
11/2023
5.0
pest control
  + -1 more
Thorough inspection. Polite and informative staff.
Description of Work: Pest Control/Exterminating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Sveta P.
11/2023
5.0
pest control, insulation
  + 0 more
It was definitely a pleasure working with First Solutions Pest and Home Services, not only were they punctual but they actually care about their clients. Thank you for making my home pest free .
Description of Work: Pest Control/Exterminating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Krissy D.
11/2023
5.0
pest control, insulation, animal removal
  + 1 more
From the initial phone call with the office staff they were so amazing they listen to my needs and got an inspector out right away. The inspector Danny was great and very knowledgeable. I got an attic insulation and pest control services done and have not had any issues since than. I would highly recommend First Solutions!!
Description of Work: Pest Control/Exterminating/Insulation
Rating CategoryRating out of 5
Yes, I recommend this pro

Maria H.
11/2023
5.0
pest control
  + -1 more
Amazing service and would definitely hire again. I had a really bad ant problem and they came out the following day and were able to service the same day.
Description of Work: Pest Control/Exterminating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ana Espinoza
02/2023
5.0
Google Review
Customer was very polite and helpful when setting up appointment. The person came out and was very nice and helpful. I would definitely use the service again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Roque Hernandez
02/2023
5.0
Google Review
A local business in my area with great knowledge of termite extermination and was critical in saving me tons of money. Great service! Professionalism was top notch!
Rating CategoryRating out of 5
Yes, I recommend this pro

Clo Godreau
02/2023
5.0
Google Review
My friend referred me and I'm glad I took their advice. Great customer service! Very professional and on time!
Rating CategoryRating out of 5
Yes, I recommend this pro

elio hernandez
02/2023
5.0
Google Review
I had mice and ants in my home. I called First Solutions, and they were on time and professional. Highly recommend them!
Rating CategoryRating out of 5
Yes, I recommend this pro

Juan Marquez
01/2023
5.0
Google Review
(Translated by Google) I had a great experience with this company. They got rid of my roaches fast! Good Company (Original) Tuve una gran experiencia con esta empresa. Se deshicienron de mis cucarachas rapido! Good Company
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    15739 CRABBS BRANCH WAY, Derwood, MD 20855

    http://www.1solutionsservices.com/

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Licensed*

    Trade License Number
    33165

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control,
    Animal Removal,
    Insulation

    FAQ

    First Solutions Pest & Home Services is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 3:00 PM

    First Solutions Pest & Home Services accepts the following forms of payment: Check,Financing Available,Zelle
    No, First Solutions Pest & Home Services does not offer free project estimates.
    Yes, First Solutions Pest & Home Services offers eco-friendly accreditations.
    No, First Solutions Pest & Home Services does not offer a senior discount.
    Yes, First Solutions Pest & Home Services offers emergency services.
    Yes, First Solutions Pest & Home Services offers warranties.
    First Solutions Pest & Home Services offers the following services: Rodent Extermination, Termite Extermination, Bed Bugs, Disinfection and Sanitation Services
    Pet Removal, Cat Removal, Dog Removal

    Contact information

    15739 CRABBS BRANCH WAY, Derwood, MD 20855

    http://www.1solutionsservices.com/

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 3:00 PM