About us
Business highlights
75 years of trusted experience
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Reviews
5.090 Reviews
Showing 51-75 of 90 reviews
Roger S.
02/2017
garage doors
+ -1 moreEverything was overall great.
Description of Work: They put in brand new doors and they redid the whole system.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Roger S.
02/2017
garage doors
+ -1 moreIt's all 'A's
Description of Work: In 1972 they converted our garage doors to make them electric.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
John R O.
01/2017
garage doors
+ -1 moreSmoothly and quickly.
Description of Work: Install a new door opener.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$500
Tom B.
06/2016
garage doors
+ -1 moreunknown
Description of Work: Excellent
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$2,140
Joseph R.
02/2016
garage doors
+ -1 moreunknown
Description of Work: Replaced horizontal spring on garage door. Very efficiently completed.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$300
Patricia A.
02/2016
garage doors
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Anne D.
02/2009
garage doors
+ -1 moreOur garage door opener was raising the door only about halfway when I called for service. The opener and the door are 5 1/2 years old, so I figured they were due for some TLC. I was impressed when I called Benson that they were able to send a repair person out the next day. He was prompt and courteous and taught me a great deal about both my garage door and the opener as he worked. I even learned what to do in case the door spring goes, which will happen suddenly one day, and I need to get my car out. The whole door is now oiled, adjusted, and works like new. There is no more groaning when it opens; the door rises all the way to the top. I am very pleased with this company's work.
Description of Work: Serviced garage door and automatic opener, as well as opener sensors
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$120
Tara L.
10/2008
garage doors
+ -1 moreI could not have been happier with the service. Gary quickly determined what the problem was, and what he needed to do to fix it. He showed me the part on the garage door opener that was broken, and explained to me how it got worn down over time. He replaced the part in a time-efficient manner,and even took the time to help me program the built in garage door opener in my car. I highly recommend Bensor Garage Door Company!!!!!!!!!!!!!
Description of Work: Fixed garage door the chain had jumped off the gear. Had gear mechanism replaced.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$160
Mary Jane L.
10/2008
garage doors
+ -1 moreI called at the end of September to have our old garage door checked as it was squeaking. They were out in a day. We decided that, since the old door was 35 years old and was rotting, to go with a new door. I was called back within a day to schedule the installation of the new door. They were here on time, did the job and cleaned up beautifully. The new door works well and does not shriek at us!
Description of Work: Replaced an old wooden garage door with a new metal one.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,511
Susan F.
07/2008
garage doors
+ -1 moreThe work was performed punctually and right on budget despite the fact that the door was idiosyncratic and posed some serious challenges. Also, the crew improved on the installation of a new garage door opener that I had installed a couple of days earlier by changing the mounts on the laser obstacle detector and changing the hardware connecting the garage door to the trolley. These improvements came at no extra charge! I felt in very good hands.
Description of Work: I have a large garage door that had old pulley springs with frayed cables. These were replaced with a spring mounted on a tension rod which is a much safer design.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$525
Joseph H.
07/2008
garage doors
+ -1 moreThe service was outstanding from the time I made the initial call for service. I received an appointment in less than 24 hours. The technician arrived between 11 a.m. and 12 p.m. as promised, and finished in approximately 1 1/2 hours. He even took care of a small hornet's nest above the garage door. On the door that was not closing completely he tightened up the hinges. The old rubber seal had been installed incorrectly, and he correctly installed a brand new seal. The jerkiness was caused by the door sticking to a recently painted seal around the entire door. He applied a good coat of paraffin wax to the seal, which resolved the problem. Although he wasn't certain how long the wax would last, he predicted it would solve the problem for quite a while. He also replaced a missing screw (one I didn't know was missing) in the garage door opener. All in all, I am very pleased with the service.
Description of Work: Repaired one garage door that was not closing completely, and also replaced the rubber seal at the bottom of the door. Repaired other garage door that was opening and closing in a jerky manner.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$145
Dina D.
12/2007
garage doors
+ -1 morePerson who came out was friendly, courteous, and competent. He finished job in about an hour. He did not try to sell me anything I didn't need. Gave me good advice to some questions I asked.
Description of Work: Replaced broken torsion springs, serviced door, and checked garage opener safety.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$304
Tom H.
11/2007
garage doors
+ -1 moreExcellent and informative salesman who came to my home to give me an estimate. Timely service and installation. Professional and courteous every step of the way. Cleaned up nicely after themselves.
Description of Work: Replaced my garage door, including the tracks and wiring and hooked it up to my pre-existing electronic garage door opener.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$2,000
Toby M.
09/2007
garage doors
+ -1 moreWe have used this company before. They are always prompt, and professional. We feel they give good service, such as checking out/servicing other features of the opener, rather than just fixing the reported problem and leaving. There is no pressure to buy anything. They report the facts as they see them. Price was given for replacement opener only when we asked. Technician explained the new features that we would find on a new opener. He said we didn't have to replace the one, that was still okay. Highly recommended.
Description of Work: Garage door was off the track. A couple of the wheels had come off that roll up and down. This door had been hit before, many years ago, so it has a slight bend in the metal track. Technician arrived promptly, assessed problem and fixed problem. He then oiled and tested both garage door springs. Cleared out 2 bird nests, of which we were not aware, from the ceiling controls. He tested to see that doors were still safe - meaning they stopped as soon as they touched something while going down. He oiled the 2 gears inside the ceiling controls, and showed us how one control (a plastic gear) was wearing down. He gave an estimate for a new garage door opener, explaining the new features but said we could continue to use the opener until it failed. There would be no way to repair this item. Replacement was the only option. Openers are 17 years old. Spent 30 minutes here. Very polite, neatly dressed and professional.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$145
BRAD N.
07/2007
garage doors
+ -1 moreFabulous: highly efficient and courteous service.
Description of Work: Repaired the garage door (broken spring), cleaned, adjusted, lubed.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
Sarah H.
06/2007
contractors, garage doors
+ 0 moreIt was a wonderful experience. Two previous contractors had been unable to figure out how to install a door in the space. Benson sorted everything out, and delivered on time and at the estimated cost. I would recommend them very highly.
Description of Work: Benson representative came to inspect my special garage situation, developed a detailed estimate, and special-ordered the new garage door. They sent a carpenter and door installer who arrived on time and performed the work quickly, and accurately. All representatives were extremely polite and competent.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$2,400
Jose R.
02/2007
garage doors
+ -1 moreThe technician arrived as scheduled between 12pm and 2pm. He then proceeded to do an inspection and saw the problem right away. He told me how much it would cost and I agreed to the cost and he proceeded to perform the work while telling me everything he was doing so I could understand the work he was performing. During the replacement of the torsion spring he noticed that one of the lift cables was slightly damaged and recommended I have it replaced and I told him to replace both of them. He then did that also and towards the end of doing all of his adjustments to the door to make sure it was working properly I asked if he could replace the rubber on the bottom of the door and he did. Overall I was extremely satisfied with the work that was performed and would highly recommend this company to any one that is looking to have a repair done or a door installed.
Description of Work: The torsion spring was replaced since the one that was there had broken. Also both lift cables were replaced. The door rubber was replaced and a track bracket was added to the lower right hand side to add extra stability.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$288
DOUG B.
01/2007
garage doors
+ -1 moreProfessional, neat and clean. They did the job in no time at all.
Description of Work: Installed a new motor in the garage door opener (key pad, etc).
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$400
PATTY H.
04/2006
garage doors
+ -1 moreThrilled with the service. He arrived on time. He explained what he did to fix the problem. We have a 15 year old garage door opener that has been temperamental, at best. It stopped working several weeks ago. I expected to be told that it needed major repairs or replaced. Instead, it took about 15 minutes and a few minor adjustments - and it is working perfectly. I highly recommend Benson Garage Door Company.
Description of Work: Repaired non-working garage door opener.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$95
DEBORAH B.
09/2005
garage doors
+ -1 moreOUR EXPERIENCE WAS DELIGHTFUL. THE INSTALLER CAME OUT TO MAKE SURE THE SIGHT (NEW GARAGE) WAS READY FOR INSTALLATION. UPON ARRIVAL THE INSTALLER NOTICED SOME ADDITIONAL WORK NEEDED TO BE DONE. HE EXPLAINED CLEARLY AND CONCISE WHAT WE NEEDED TO DO IN ORDER FOR THE DOORS TO BE INSTALLED CORRECTLY. WORK WAS DONE PROMPT AND SATISFACTORILY.
Description of Work: WE HAD 2 GARAGE DOORS INSTALLED AS WELL AS THE GARAGE DOOR OPENERS. WE ALSO HAD AN OUTSIDE WIRELESS KEYPAD INSTALLED.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$2,898
LISA B.
08/2005
garage doors
+ -1 moreBENSON GARAGE DOORS WAS EXTREMELY PROFESSIONAL. THERE WERE TWO OPTIONS - AN EXPENSIVE ONE AND A LESS EXPENSIVE ONE. THE FIRST OPTION WAS TO REPLACE THE ENTIRE DOOR. THE SECOND OPTION, WHICH IS WHAT WE CHOSE, WAS TO FIX THE SPRING. THEY COULDN'T GUARANTEE HOW LONG THE SPRING WOULD LAST, BUT SAID THAT IT MIGHT LAST FOR YEARS. WE WENT WITH THE SECOND OPTION AND I APPRECIATED THE FACT THAT THEY DIDN'T PUSH THE MORE EXPENSIVE OPTION. SO FAR SO GOOD!
Description of Work: BENSON GARAGE DOORS FIXED OUR GARAGE DOOR WHICH WAS NOT OPENING AND CLOSING PROPERLY.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$146
JAMIE T.
07/2005
garage doors
+ -1 moreTHIS COMPANY HAS BEEN IN THE AREA FOR YEARS and DEFINES FAMILY-OWNED BUSINESS. THEY ARE FRIENDLY, COURTEOUS, and VERY PROFESSIONAL. THEY DON'T TRY TO OVERSELL and THEY LISTEN TO YOUR NEEDS. GREAT COMPANY, HIGHLY RECOMMENDED.
Description of Work: INSTALLED BRAND NEW GARAGE DOOR, REMOVED OLD DOOR, MADE SURE EVERYTHING WAS FUNCTIONAL.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,310
SUSAN B.
03/2005
garage doors
+ -1 moreTHEY DID A GREAT JOB. WE NEVER HAD THAT PROBLEM AGAIN. WE DID NOT HAVE TO BE THERE FOR THEM TO FIX. THEY LEFT US THE INVOICE AND OLD PARTS BY DOOR.
Description of Work: OUR GARAGE DOOR WAS NOT WORKING CORRECTLY. THE COMPANY CAME OUT TO SEE WHAT WAS WRONG AND WAS ABLE TO FIX IT THAT DAY.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
LARKE H.
03/2005
garage doors
+ -1 moreCOMPANY WAS TIMELY, REASONABLE AND DID QUALITY WORK. WAS VERY PROFESSIONAL AND KNOWLEDGEABLE ABOUT GARAGE DOOR INSTALLATION. CAME ON TIME WHEN SCHEDULED AND COMPLETED WORK FAST AND EFFICIENTLY.
Description of Work: REMOVED AND HAULED AWAY OLD DOOR; INSTALLED NEW DOOR; TRANSFERRED EXISTING LOCK TO NEW DOOR.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$583
MARK M.
02/2005
garage doors
+ -1 moreHAVE USED THEM SEVERAL TIMES. ALWAYS ABLE TO REPAIR THE DOOR WITHOUT GOING INTO COSTLY REPLACEMENTS. LOVE THEIR WORK.
Description of Work: REPAIRED GARAGE DOOR.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$500
Contact information
7100 Muncaster Mill Rd, Derwood, MD 20855
http://www.bensongaragedoor.comService hours
Monday:
7:30 PM - 4:00 PMTuesday:
7:30 PM - 4:00 PMWednesday:
7:30 PM - 4:00 PMThursday:
7:30 PM - 4:00 PMFriday:
7:30 PM - 4:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors,
Unfinished Carpentry
FAQ
Benson Garage Door Co is currently rated 5 overall out of 5.
Monday: 7:30 PM - 4:00 PM
Tuesday: 7:30 PM - 4:00 PM
Wednesday: 7:30 PM - 4:00 PM
Thursday: 7:30 PM - 4:00 PM
Friday: 7:30 PM - 4:00 PM
Benson Garage Door Co accepts the following forms of payment: Check
Yes, Benson Garage Door Co offers free project estimates.
No, Benson Garage Door Co does not offer eco-friendly accreditations.
No, Benson Garage Door Co does not offer a senior discount.
No, Benson Garage Door Co does not offer emergency services.
Yes, Benson Garage Door Co offers warranties.
Benson Garage Door Co offers the following services: Residential & Commercial Garage Door Services & Repairs – Broken Spring Replacement, Cables, Rollers, Door Openers, & Remote Controls.
ALL BRANDS OF OPENERS OR WORK ON CURTAIN DOORS AT THIS TIME.
Contact information
7100 Muncaster Mill Rd, Derwood, MD 20855
http://www.bensongaragedoor.comService hours
Monday:
7:30 PM - 4:00 PMTuesday:
7:30 PM - 4:00 PMWednesday:
7:30 PM - 4:00 PMThursday:
7:30 PM - 4:00 PMFriday:
7:30 PM - 4:00 PM