Benson Garage Door Co

My experience went very well. The staff was professional and knowledgeable in their field. The pricing was reasonable and I was pleased with the outcome of the service. I would recommend this company to others.

Gary arrived on time and installed the opener. I could tell he had done this many times before. Attention to detail, cleanliness and care was evident. Has an artistic knack and tucked wires away and provided excellent workmanship.

These guys were great! They were quick, knowledgeable and professional. They even programmed by home link for free and left me a can of silicon libricant for the future. I would highly, highly recommend using these guys as you don't find service like this very often.

They did a great job. They were very thorough. They were also very responsive as a team.

My father-in-law bought a new garage door opener from a nationwide company. Only 4 months later, the opener stopped working because the chain got loose and dropped to the ground. I called that company and it told me the earliest time it could come was one month away. I then called Benson Garage Door, which came on the day I called and fixed the problem. What a difference between a local company like Benson and the nationwide company!

They have done a great job. THey fixed the motor. Maintence on both doors. Polite and showed me everything

This was a great experience. When my (30-yr-old) garage door broke on Saturday evening, I braced myself for an ordeal. I called several highly-rated companies here on Angie's List and left a brief explanation of my situation and contact information. Benson's was the only company to call me back, and they sent someone out on Monday morning to inspect the damage and give me an estimate. I was not at home, but when I got home later that afternoon I found a sample of the door they had immediately available, and a brochure with more information. When I checked my email there was an estimate in my in-box. The estimate was detailed, clear, and included everything. I consulted with a friend who has some experience installing garage doors. For the same quality door, he could not beat the price. I did some research online, and decided to go with Benson's. I called them Wednesday morning; they came out and installed the door that day. I could not be happier. I have since checked with a few neighbors, and I know I got a good deal. I am so glad that Benson's made this a quick, painless transaction. Oh, and btw, I still have not heard from either of the other 2 companies I contacted.

The repair person arrived on time, was friendly and performed needed work at a fair price.

Since we had agreed that both door openers and the keyless entry pad needed to be replaced there wasn't much to do but let the man do his work. He was finished installing new door openers, new safety devices and a keyless entry pad in about three hours. He explained how to set it up and helped us complete the task. I am extremely satisfied with their work and would recommend them to anyone with reservation.

Benson service was easy to schedule and the technician was polite and prompt. He confirmed that my old opener was broken. I asked him to look at the springs and he said that they looked fine although old. Mat put in a Liftmaster beltdrive garage door opener for $410.00 which was the price quoted on the phone. I found them to be professional, prompt and well priced. I would use them again and would recommend them to friends.

I had an emergency where my garage door stopped functioning and would not open properly. I called Benson and they were able to schedule me within the week. They were able to install the door opener within 1.5 hours without issue, including an additional recommendation for struts, springs and reinforcing beams to ensure that the new, more powerful door opener did not pull my actual door too hard off the track. Finally, since the door track was originally installed when the house was built (i.e. OLD), they added in new wheels to the door and greased the entire track for smoothness. This was all above and beyond what I requested and was included as part of their customer service. No issues at all and wonderful service. I highly recommend them for their punctuality, friendly service and installation experience.

Benson returned my call quickly, scheduled a visit for 10-12 the next day, and called shortly before 10 to advise he was on his way. He evaluated the problems and made all the repairs quickly, provided me with the correct remote (old one had been lost) at a price comparable to what I had seen at Lowe's for a generic universal remote and helped me re-program the code for the push-pad access panel and was done in less than 45 minutes for a very reasonable price!

Benson Garage Doors is a very professional and quality company.

Great experience overall. Highly recommend them.

Ed was prompt, professional, and friendly. I recommend this company and its personnel without reservation.

The torsion spring on one of our two garage doors snapped in half while we had the house on the market to sell. We needed quick service and asked for a recommendation from service providers doing other work on the house. They gave us the name of Benson Garage Doors, a highly regarded local company, which had a reputation for prompt service at a reasonable price. I called the company on a Wednesday, explained my predicament, and was given a slot for the following Tuesday. As I explained how I had gotten the referral, the office contact scanned the schedule log and found a two-hour open slot on Friday of the same week - just two days later. I received a courtesy phone call 30 minutes before the scheduled appointment, as requested, from the business owner, Paul Benson, to inform me he was ahead of schedule and would arrive a few minutes early. After explaining to me that there is a varying quality range of torsion springs that cost the same to him and the customer, Paul installed a more durable, heavier duty replacement spring, made several adjustments to the door tracks, including the photo-sensor safety cells which had been installed by the builder at the wrong elevation. He lubricated all the moving parts on both garage doors - not just the one being repaired - and installed several brace supports between the metal track systems on both doors and the garage wall to which they were supposed to be bolted. In short, he corrected numerous flaws that the building contractor in this 2007-built home chose to short-cut or perform shoddily. He explained the existing problems as he corrected them, paid attention to every operational detail, and checked the doors' proper functioning several times before leaving. Because I'm a do-it-yourselfer when and where I can, I especially appreciated his willingness to explain all of his work, what was wrong with the existing installation, and why and how it should be corrected. I couldn't ask for a better job or a better contractor for the job. I would recommend him without reservation.

I needed someone to come out today because I could not get my garage door to close. I called in the am asking about same day service and was told they could be out between 2-4 and the minimal charge is $100.00. The gentleman arrived within that time frame,said he could fix it but that it would most likely be more that the 100 because it would take him more that 1 hour to do. He fixed it in 1.5 hours and the charge was 123.00. Ed got right to work, was professional and polite. He took the time to show me what I should keep an eye on and possible problems with the door in the future. I asked about a price quote for a new door, which he was able to give me. Overall I was very happy with the service and should I choose to replace my door in the future I will certainly call them.

Benson Garage Doors responded quickly. The work was done professionally, and the garage door now works perfectly. The technician was very responsive to my queries, and advised me on routine maintenance.

The garage door is the original on a house that is 50 years old; it hadn't been serviced since we bought the house in 1994 and was clearly on borrowed time. The left cable broke suddenly, making it impossible to open the door at all. I called Benson on a Friday morning and within 3 minutes had a service appointment scheduled for the following Tuesday morning. Gary showed up on time and had completed the work in about an hour. He replaced the broken cable and stud pulleys that were badly worn on both sides. He told my wife that there was more work that could be done -- short of replacing the door -- but he did what was necessary to make the door functional, which is probably the same approach I would have taken if I had the know-how to have done the work myself. He told my wife in some detail which parts to keep an eye on and gave her a ballpark figure for how much a full replacement door would cost. Benson lived up to the almost unanimous positive reviews it had received on Angie's List. The door works spectacularly now!

Called at 9AM to ask for price quote on repair of broken spring. Office staff very helpful, gave quote and explained it. Scheduler was able to have someone out SAME DAY --- great news! Technician came right on time, immediately went to work. Took about 2 hours from start to finish, custom cut the springs, installed a set of springs that are much better quality than what we had. Have some storage items in garage, he helped me move them out of way so he could work on his ladder. He was concerned about the sensitivity of garage door opener with new springs. I called my husband so they could discuss, my husband will readjust settings when he gets home. Technician offered to do it, but my husband told technician that he didn't have to worry about it, but appreciated the technician's offer. Quote was $300-$350, final charge was $304. 1 concern: I made "assumption" that they would accept credit cards, but they do not. Fortunately I had checkbook (and money in the account!); I would suggest that the office staff mentions limited payment options at time of scheduling.

He arrived promptly, evaluated the door, suggested repairs needed and estimated the price. He said he could make the repairs right then, and I agreed. He worked quickly, professionally, and was very neat and organized with his tools and repairs. He was finished in about an hour and the door worked beautifully. He said that the motor was very old, could fail at any time, and suggested a replacement when the time finally came. His bill was less than his original estimate!

The office folks were very responsive and professional. The technician, Ed, is extremely knowledgable, courteous and an all-around pleasure to work with. He performed the same service on a different garage door earlier in the year. We were lucky to get ten more months out of this one. Evidently these springs last about ten years. I highly recommend these folks; I would definitely use them again.

It was amazingly satisfactory. This is the second time we have used Benson and will do so in the future if other problems occur.

They provided me with excellent service and the price was good. They showed up when they said they would and everything was just fine.

They were very good. They came out when they said they were going to. They had the springs and they did all the work. I would rate them highly.