Xtra Care Landscaping & Design INC

The Xtra Care team was incredible to work with from start to finish. They helped design a patio that would be beautiful and functional for our space, taking care to make sure no detail of the design was missed. The installation was done expertly--each member of the crew was a perfectionist, working with care and detail to ensure it turned out beautifully. Highly recommend this company!

We hired Xtra Care to help us renovate our backyard, build a new deck, and install a new retaining wall, plus install some plants appropriate for the shade level of the yard, and build a walkway to address erosion of the soil along the side of our house. From our first encounter with Cleber, the owner, we were eager to work with them. Cleber had many ideas about how to better use the space we had (which wasn't much) and how we could accomplish our goals of having a space to sit, a space to eat, and a space to cook and grill outside. His enthusiasm and creative thinking helped us immensely. Angela's drawings and proposal arrived very promptly after our first conversation. We booked the 3D rendering as an additional option so we'd get a sense of what we were going to achieve with the space and their ideas. It was a smooth and interactive process; Angela took our questions and suggestions and modified the plans to better accommodate our goals, and I really appreciated the customer input form they include so they have a sense of what customers want before they begin. The process of digging out the yard, installing the new wall, the plants, and the deck, was addressed by three teams of people. CJ's team was taking on the hardscaping, and they were all meticulous with keeping the area as neat as possible, and with making sure the gates were closed afterward to keep our dogs inside. Diego's team installed the deck and demolished the old one, and I really appreciated that his crew reattached the old side stairs from the old deck to the back of the house so we and the dogs could get in and out safely. Tim's team took on the plant relocation (we had some hydrangeas we wanted to move, along with some yews and some hostas) and they were quick, considerate, and meticulous as well. Our experience was terrific from start to finish. Despite weather delays, supply delays due to the pandemic, and coordinating all the different pieces of the proposal, the project took only a few weeks, and we are so very happy with our new deck space. We have probably tripled the amount of usable space in our back yard. Xtra Care did a phenomenal job, and we'll hire them again to address our front yard and driveway area in the future.

Excellent! Xtracare did a great job beautifying our front yard! This was our second time for a big project with Xtracare and they delivered. For this project, we asked them to design a conservation garden using native plants that would qualify for the Montgomery County Rainscapes program rebate. We appreciated the design and careful consideration Angela made to provide us with native plants that would work well with our existing property. We really felt like she gave it her personal touch. Thank you Angela! We were also very grateful to Tim and the crew for the fine work and attention they gave to install the project. Thank you also to Mari and Raquel for their helpful communications, which made things work so smoothly. And lastly, thank you to Cleber for visiting us at the beginning and end of the project and seeing it through. We had total confidence in their company and felt we made the right decision to work with you once again. We are very proud of our new front yard and are receiving many compliments from neighbors.

It was an absolute pleasure to work with Xtra Care and the end product far surpassed our expectations of what we could accomplish with our backyard. Their team worked seamlessly from the initial quotes and overall design with Cleber, to CJ then stepping in as project manager and coordinating with Milton's crew, and then Tim working with us to recommend and plant various trees and other landscaping. We felt we were one team working on this project as we discussed options and got their feedback. And when they pushed back on any of our suggestions, they explained clearly why they wouldn't recommend our taking those steps. Because we knew this landscaping would be in place for many years to come, we spent a fair amount of time researching various options and speaking with at least five different companies before choosing Xtra Care. Even then, we debated whether to use Xtra Care only for hardscaping and bring in another company for the plantings. The end result shows us we made the right decision in choosing Xtra Care for the entire job.

We spent dozens and dozens of hours researching contractors. Save yourself a lot of time, meet with Cleber and CJ, and hire XtraCare. We have done a few renovations - interior and exterior - and this was by far our easiest, most hands-off project with the most stunning results. We worked with a landscape designer to design our backyard. She recommended XtraCare because the work, which required leveling a very steep and large backyard, was complex and because she had experience working with them in the past. I met with three contractors; the proposal from Cleber/XtraCare and my other top tier contractor were nearly the same which said to me that the proposal was the market rate. (My third proposal came from what I called my “cowboy” who was a one-man shop, working out of his truck and often hard to track down. His proposal was lower but I would have to manage everything if I went with him.). Based on my conversations with Cleber, I realized XtraCare would take care of everything, with little oversight and a priority on communication. This is exactly what we got. The excellent service started even before we signed the contract. The proposal was itemized and easy to follow and Cleber made himself available to speak about the proposal and my questions on a number of occasions. He also came to my home three times to ensure he got everything right in the proposal because again, this was a complicated projects with multiple retaining walls, over 50+ tons (yes, tons) of boulder, multiple walkways, and lots and lots of block and soil. Looking back, everything that Cleber anticipated was right. For example, he anticipated that our deck posts would need replacing so he was able to quote us that replacement on the proposal, with no charge until we know exactly what we were working with. Likewise, if he gets the poundage of boulders wrong, your account will be created which eased my mind (I thought 50 tons of boulders was crazy; I was wrong. We used 52). That sort of experience with drafting proposals is mutually beneficial as there were no surprises and I could anticipate how much this would cost at the end. After we signed, Mari was such a pleasure to work with. She handled our DC RiverSmart permeable paver application and refund, in addition to finalizing colors of the patio and walkways. When I was on the fence about colors, she worked with Angela to create a three color design between patio, borders and walls that added texture and interest to the landscape. Our project started in August 2020 which was easily one of the rainiest months I can remember. Like these things go, surprises always happen but we were prepared. Upon excavation under the deck, we uncovered 9 rotting deck posts (installed incorrectly by a previous owner and national deck building company!) but Cleber already anticipated this. The rain slowed the project down but the guys worked as much as they could with the weather, and even when they couldn’t work “on” the project, they were thinking about how to move it forward by bringing material on rainy days. Overall, XtraCare built about 7 retaining walls of different sizes including a beautiful curved one that requires DCRA inspection, five different walkways, two patio areas, five stair cases connecting various areas, and a permeable paver driveway. They laid out 52 tons of boulders to create two organic-looking retaining walls, laid out five pallets of sod, and cut and mulched a number of flower beds in this space. Our foreman Markus was really great, experienced, attentive to detail, and unafraid to ask me questions. CJ the project manager texted, called or stopped by nearly every day to manage the project and my expectations. Everyday, the crew left the place neat and tidy and every day, they worked their tails off and made progress on the project. Lastly, I didn’t feel nickeled and dimes the entire time like I have with previous renovations. XtraCare is focused on getting things right and making things look good, instead of opportunities for constant change orders like other contractors seem to do. In the end, the project took nearly three full months and was well worth the wait. It is stunning! We would recommend XtraCare in a heartbeat to anyone.

We have had a fantastic experience with Xtracare from day 1! They are extremely communicative and focused on customer service. They worked with us through several landscape design iterations with detailed drawings and pictures of plants they would be using, and did a beautiful and efficient job during installation. When we had questions or concerns following their work, they quickly got back to us to address any issues. Xtracare clearly cares about quality and keeping their promises. We look forward to working with them for future projects as well. Thank you Xtracare!

Xtra Landscaping was amazing to work with. I actually contacted them 4 years ago but the project was out of my budget at that point. I spoke to other landscapers, cement companies, etc, but no one was able to match their pricing and level of communication. They had a CAD drawing for me after our first conversation and when I went back 4 years later they had it on file. Everything was easy and smooth. CJ was our foreman--the guy would NOT leave me alone communicating. It was hilarious. And Tim, the landscaper, was hilarious and walked me through it all. I would highly recommend--don't think twice. I know I did and I wish I hadn't!

The work could not have gone better. The quality of the craftsmanship is unsurpassed, and the whole organization, from top to bottom was the epitome of courteous professionalism.

Xtra Care did a fantastic job on our backyard patio project which included removing existing concrete pad and replacing with a permeable paver system. They exceeded my expectations in terms of communication, professionalism, timeliness and finished product. Within the first week of having finished the project, 3 neighbors asked for the contact information Xtra Care!

From drawings to installations, Xtra Care was a pleasure to work with. They are incredibly responsive and professional. Their crews were extraordinary, neat and meticulous. Cleber and Angela were totally involved with every aspect of our landscape plan. They went above and beyond to be available every step of the way. We have also engaged Xtra Care maintenance to care for our new yard and grass. I would not hesitate to hire this company.

We were in need of a whole new backyard for our row house in DC, and Xtracare delivered. They were one of only two of the city approved RiverSmart contractors who even got back to me, and they were the only one who could do all of the work -- pavers, new fence and deck. They walked us through the whole process, including connecting us with a very reasonably priced architect for the deck drawings, and taking care of the paperwork with the city for our RiverSmart home rebate. The work performed is of high quality and I'm really pleased with my new backyard. I was really worried in April that they would disappear in the middle of the COVID quarantine, but they did not. Only weirdness was that the assigned project manager, who had been pretty good about communicating up until that point, just disappeared and I had to call Xtracare to find out I had a new project manager assigned. The new manager picked up without a hitch and my project was completed as promised. They seem to have a good network of experts to call upon, and I was really impressed by the knowledge and expertise of our project manager, Cleber. Overall, I highly recommend!

I have nothing but positive comments to say about Xtracare Landscaping. From the first phone call, my experience with this company has been a pleasurable way to do business. The staff have always been polite, cheerful, helpful and professional. When I called to request an estimate to repair my hardscape paver steps and landings, a date was scheduled within a few days and a very knowledgeable Project Manager came to my house to assess and discuss why my hardscape paver steps were failing and offered solutions to repair them. A written estimate was sent via email within a matter of days. I was quite surprised at the completeness and clarity of the estimate. The proposal was very concise, neatly typed and accompanied by a professional CAD drawing of the project and what was to be done. The work crew started work promptly every morning, worked hard, respected my property and cleaned the work site at the end of each day. The Project Manager came to the work site a number of times to check the progress and checked with me to see if I had any questions. The crew did a great job with the final cleanup and even mulched my adjacent garden bed. I am absolutely satisfied with my project. The steps are solid and they look great. Lastly, I would like to say that I would like all my contractor experiences to be like the one I had with Xtracare Landscaping. Life would be so much easier! I highly recommend them! Thank you so much.

I began working with XtraCare through the RiverSmart homes program, when I contacted them for a quote to refinish my NE DC rowhouse backyard with permeable pavers and replace an unstable retaining wall. Due to the cost of such a project, I did not hire XtraCare at the time. As a number of other reviewers mention, stonework is expensive, but you understand why when you see how hard the crews work and the scale and weight of the materials involved. After talking with a few other contractors to decide on a less expensive project scope (gravel instead of permeable pavers), I contracted XtraCare for an estimate - and to my surprise, they gave me the best price and a great design. XtraCare did an excellent job with the project - they used high quality materials, and the crew worked hard and had a good attention to detail throughout. They even got the job done despite COVID shutting down the regional economy towards the end of the project. I also appreciated how communicative and responsive XtraCare was throughout the process. We did have one hiccup when they switched my project manager and an important detail was missed, but they corrected the problem promptly and switched me back to my original manager (Cleber, who I recommend highly). I definitely recommend XtraCare.

I was really impressed with the professionalism at Xtra Care Landscaping. Each person I worked with was very thorough and responsive, from setting up the first appointment for an estimate, confirming it, showing up on time, and then the crew that did the actual work. I am really pleased with the work that was done - the area they seeded has come in beautifully. I will call them again for more work in the future.

Exceptionally well. The company was responsive, project management was great and communicative, and they responded well to changes in the plan. A+.

XtraCare staff both those who provided design and oversight (Angela and Brian) as well as the crew that implemented the project were fabulous. Angela provided several design options for new plantings of shrubs, trees and flowers in our backyard, and was very receptive to ideas we offered. Brian was on the scene at the beginning and at critical times during the project and then visited the following week to ensure all was well. He offered tips for ongoing maintenance and rolled up his sleeves to do a few little extras. The crew was hard working, pleasant , and careful to implement the work according to plan. We have used XtraCare's services for nearly six years now and are always satisfied.

I consulted with several different contractors before building a patio, and Xtracare stood out as by far the most responsive and thoughtful by far. They were a pleasure to work with, the pricing was fair, and I've since hired them for other landscaping work. Would recommend them to anyone.

Clever and Angela are very professional and Mari is excellent at responding by email or phone. The Landscape Design is still in progress, and I appreciate their creativity and personalization. All the work has been laid out in steps. The weekly yard service is timely. The landscapers have hit a few irrigation heads and lights, and a statue in my yard has been knocked over all summer. But overall, they are excellent and I would highly recommend them.

Xtra Care did a fabulous job. We don’t have a huge yard, but they gave our landscaping detailed, careful attention and did a beautiful job. They are also very pleasant and responsive to questions and concerns. I will definitely be using them for all our landscaping work.

It has been almost a year since Xtra Care Landscaping designed and installed my backyard patio and I am absolutely in love with it. My urban space is small and they designed a patio to maximize the area. They installed pavers, built a porch, created planting beds with appropriate drainage and water systems, created walkways and helped us design and install lighting. Everyone who comes to our home raves about our yard. The entire XtraCare team - Cleber the owner, Bryan our project manager, and Maria in the front office were very easy to work with and extremely professional. They always made sure I had a clear understanding of their plans and their timetables. Any unexpected changes were clearly communicated. I recommend XtraCare without hesitation.

Very well. This work was performed on the side and back of my yard. They hauled/carried all of the debris to the front yard and loaded on their truck. This was a monumental task, and the 90+ degree temps did not make it easier. They climbed trees to attach the rope to guide the tree down. The workers were very professional and tidied the work area before leaving each day.

Perfect! From the initial contact, to the job being completed, Xtra Care and their team has been amazing. Unlike other companies, they didn't hound me with phone calls and emails, which further makes them amazing to work with. They did a complete overhaul of my front yard, designing a perfect pathway, new flower beds, removing mulch and bringing back my grass line. And didn't leave my yard as complete disaster zone! Met my expectations and more! They were so amazing, I signed a yearly contract with them for maintenance!

I have been very pleased with Xtra Care Landscaping. They are always keeping an eye on my property, and are there to take care of any needs as they arise -- grass cutting, weed control, mulching, trimming, etc. They are friendly and a pleasure to do business with.

Excellent. For such a large project, it made sense to plan it out. We paid for a design and went back and forth a few times. Cleber and Angela are the owners and experienced designers, which made the process go very well. They came out to discuss the project with my wife and me several times. Bryan supervised the work and was hands on. His skill and expertise made a big difference, for example in ensuring the yard was inclined correctly to drain water away from the house. Unusual amounts of rain unfortunately dragged out the project by a few weeks but that was not Xtracare’s fault. Xtracare was particularly impressive in two areas: the excellent quality of their installation and their customer service and responsiveness. I found it very easy to contact the office and was confident I would hear back right away. The final result continues to be very satisfying. We turned an ugly parking lot in front of our house into a new space that we can enjoy. Neighbors repeatedly tell us how nice it looks. We also received the maximum rebate of $2,500 from the Montgomery County Rainscapes program, which was very easy to apply for. We qualified for the pavement removal and for adding sod. Don’t hesitate to apply for the rebate. And don’t hesitate to use Xtracare for any project, large or small!

The team did a great job! They sloped the ground away from the house (which was not previously the case), installed a pipe to carry the down spout water under the patio and put down the base and paver patio. They also built a stone step for us to get into the house. While digging, they cut our verizon fios line, which is the reason for the "B" rating under professionalism. They did handle the situation professionally by installing a second pipe under the patio for the Verizon team to thread the cable through at a later date without any up charge, however we were without internet for a few days. They used Nicolock pavers which give the patio a more sophisticated look than just the typical pavers. We are very pleased with their work and will definitely use them for future hardscaping needs.