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ETB SOLUTIONS

Carpet Cleaning, Air Duct Cleaning, Oriental Rug Cleaning,

About us

ETB Solutions has been doing business in Maryland, Northern Virginia and DC for over 12 years. We accept Visa, Mastercard, American Express, Discover and Check Cards as well as Company and Personal Checks. Purchase Orders are accepted as well as 30 day billing to companies and organizations.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

ETB Solutions offers carpet, upholstery and duct cleaning, mold inspections, flood and sewage removal, mold removal, power washing, construction clean-up, house cleaning and some janitorial services.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

1.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.8
value
1.0
professionalism
1.6
responsiveness
2.3
punctuality
1.7
Showing 1-5 of 5 reviews

Jonathan A.
12/2020
1.0
Do not hire this company for any work. Shady stuff will occur. Eric will say deductible will be refunded then say he never said that.
Description of Work: DO NOT HIRE

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0


MARK C.
10/2014
1.0
carpet cleaners
  + -1 more
Had to call the company several time and leave messages to setup an initial appointment. They scheduled for about 8 weeks out. They called the day they were to come out to cancel due to "rain". It had not rained and did not rain the entire day. We called back to reschedule. They scheduled an appointment and said they would arrive between 9am and 11 am depending on the temperature that day. 11am came and went, we never received a call or other communication from the company. Trying to get my money reimbursed for the coupon.
Description of Work: Purchased power washing services through discount coupon.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$130

Anne-Marie F.
10/2013
1.0
carpet cleaners
  + -1 more
Purchased a deal through amazon and had to call several times. Finally received a call back and had an appointment scheduled. Day of service I received a call they could not make it. Never called to reschedule the appointment. I have tried several times to call but it rings and says voicemail full.
Description of Work: Purchased a deal through amazon and had to call several times.
Rating CategoryRating out of 5
$69

Tim W.
10/2013
1.0
air duct cleaning
  + -1 more
They didn't show up. They didn't answer phone. Their message box was full and not accepting any additional messages. This was a deal I purchased on Amazon Local and I've contacted Amazon to try and receive a refund and request that ETB Solutions is removed from future Amazon Local offerings.
Description of Work: They didn't do anything.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$69

eileen D.
08/2013
1.0
carpet cleaners
  + -1 more
No service provided
Description of Work: I had a long email correspondence with Eric Blake of ETB solutions. I was trying to get all the carpets cleaned in the house- some wall to wall, some area-, a loveseat and chair, and one room of carpet needed to be stretched back into place. After much back and forth we settled on a price or so I thought. I then emailed him to set up a date for the service and never got a response. I tried contacting him several times but it was if he disappeared..

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$400

    Contact information

    9100 Gue Road, Damascus, MD 20872

    http://www.etbsolutions.net

    Service hours

    Monday:
    9:00 AM - 4:30 PM
    Tuesday:
    9:00 AM - 4:30 PM
    Wednesday:
    9:00 AM - 4:30 PM
    Thursday:
    9:00 AM - 4:30 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    10:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Air Duct Cleaning,
    Oriental Rug Cleaning,
    Dryer Vent Cleaning,
    Mold Testing & Remediation,
    Window Cleaning,
    Water & Smoke Damage,
    Upholstery Cleaning

    FAQ

    ETB SOLUTIONS is currently rated 1 overall out of 5.

    Monday: 9:00 AM - 4:30 PM

    Tuesday: 9:00 AM - 4:30 PM

    Wednesday: 9:00 AM - 4:30 PM

    Thursday: 9:00 AM - 4:30 PM

    Friday: 9:00 AM - 4:00 PM

    Saturday: 10:00 AM - 12:00 PM

    ETB SOLUTIONS accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, ETB SOLUTIONS offers free project estimates.
    Yes, ETB SOLUTIONS offers eco-friendly accreditations.
    Yes, ETB SOLUTIONS offers a 20% senior discount.
    Yes, ETB SOLUTIONS offers emergency services.
    Yes, ETB SOLUTIONS offers warranties.
    ETB SOLUTIONS offers the following services: ETB Solutions offers carpet, upholstery and duct cleaning, mold inspections, flood and sewage removal, mold removal, power washing, construction clean-up, house cleaning and some janitorial services.

    Contact information

    9100 Gue Road, Damascus, MD 20872

    http://www.etbsolutions.net

    Service hours

    Monday:
    9:00 AM - 4:30 PM
    Tuesday:
    9:00 AM - 4:30 PM
    Wednesday:
    9:00 AM - 4:30 PM
    Thursday:
    9:00 AM - 4:30 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    10:00 AM - 12:00 PM