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Household Installs

Handyman Services, Stereo and Home Theater Systems, Electrical

About us

Household Installs is the dedicated to being the best. We can make your Home Theater dreams come true. We have very basic packages to extreme packages. Everything is guaranteed.

Business highlights

13 years of trusted experience

Services we offer

We specialize in Home Entertainment.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Evan P.
06/2014
1.0
handyman service
  + -1 more
Things started off well enough as Greg (the contractor who does business under the name Household Installs) did a good job of selling his services. However things quickly went downhill from there. A summary of the issues we encountered are below: In total Greg performed 12 days of work at our home. All 12 days he showed up late (sometimes only a few minutes, other times an hour or more). He was scheduled to arrive to perform work each day at 10am and I'd say on average he showed up around 10:30am. To make this worse he would leave to take a 90-minute lunch each day around 12-12:30pm. He'd get back to the house around 2pm and then leave around 4:30pm. If you do the math, his typical "work day" consists of 4.5 hours of actual work. As a result our relatively simple job took weeks to complete (works out well for him though since he gets paid by the hour and requires payment at the end of each day). On three separate occasions Greg failed to show up for work at all without any advance notice. I'd have to make special plans to work from home to accommodate him so this was exceptionally rude. The last project he was to work on involved installing a door on the closet area he built in our garage. He cut the expensive door he already charged us for too short and then left. He made plans to come back a week later to fix this but we never saw or heard from him again. He took his money and ran! We're planning to bring him to court for this. Additionally, he installed sheetrock in our closet space that we've learned since then is not up to code and a potential fire hazard even though assuring us that everything he did was according to code. To add insult to injury with regards to the minimal # of hours Greg worked each day, he would spend a significant portion of the each day on his phone and talking to people in the area. We live in a neighborhood still under development and a number of times I'd check in on him to find him talking to the construction workers in the area, arranging weekend jobs, etc, all while charging us for his services. Greg is extremely slow to work (bad when you're paying by the hour). Additionally, he consistently says the work he is doing will take significantly less time than what he ends up charging you for. 3 days in a row he told us, "Everything will be completed tomorrow," only to have to come back again the next day. We would have found somebody else to finish our work but at the tail end of the work to be completed he made a number of large promises that were unfulfilled. I highly recommend everybody stay away from this "company's" services. Greg is very unprofessional and performs low quality work. Buyer beware.
Description of Work: We paid for Greg to do the below work: Install garage door opener Run cables behind walls Install storage closet in garage

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,000

Response from Household Installs
Mr. (member name removed) I'm very sorry. I wish things would have gone better. Unlike you I had a feeling from the start that this road would be rough. Your neighbors and other contractors warned me and kept asking me how things were going. I should have listened. I think I was the first contractor you ever hired so you had no idea how to work with me. If you had allowed me to supply the materials things would have gone smoother. I understand you thought you were saving money but it did cost more in the end. It's hard to get work done when I have to spend half of my day getting materials to fill in the your blanks. I tried to do the best I could for you. This business is hard for all parties envolved sometimes. I do hope you are happy in some way with the work I did for you. I hope your new baby brings some love and understanding into your life. My best wishes to you and your family.

    Contact information

    1152 Blue Bird Ln., Crownsville, MD 21032


    Service hours

    Sunday:
    9:00 AM - 6:00 PM
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Handyman Services,
    Stereo and Home Theater Systems,
    Electrical

    FAQ

    Household Installs is currently rated 1 overall out of 5.

    Sunday: 9:00 AM - 6:00 PM

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 6:00 PM

    Household Installs accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Household Installs offers free project estimates.
    No, Household Installs does not offer eco-friendly accreditations.
    No, Household Installs does not offer a senior discount.
    No, Household Installs does not offer emergency services.
    No, Household Installs does not offer warranties.
    Household Installs offers the following services: We specialize in Home Entertainment.

    Contact information

    1152 Blue Bird Ln., Crownsville, MD 21032


    Service hours

    Sunday:
    9:00 AM - 6:00 PM
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 6:00 PM