Description of Work: Help with setting up Apple computer and printer. Help wiwth speed for another computer
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Gary K.
02/2011
5.0
computer repair
+ -1 more
When I would call to check on the repair status, the technician was always available to update me and let me know what had been done and what needed to be done. The repairs were performed on schedule at the quoted price and with no hassle.
Description of Work: Despite running a firewall and anti-virus program, my PC became infected by a boot-sector virus which rendered most programs unuseable. In researching solutions on the Web, the consensus solution was to re-install Windows (XP). However, I didn't want to loose the data and files on my hard drive so I took the box to Chesapeake Computer for rescue. I paid extra for expedited turn-around (3 days or so) as opposed to the standard 2 weeks (backlog at that time). They were able to save every single file and program including all emails from my hard drive, and re-installed Windows using the installation CD's I provided and which came with my system when new. They also re-updated the OS to include all patches via Windows Update. After getting the box back home, all I had to do was update some of the drivers (printer, monitor, sound card), configure the system from XP back to Windows Classic, perform a few other minor personal-preference tweaks, and I was back in business.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Robert B.
01/2009
5.0
computer repair
+ -1 more
They seemed knowlegeable and nice when I went in to ask them some questions. I wouldn't hesitate to use them. They were extremely helpful and answered my questions. I would recommend them, especially if you aren't computer savey.
Description of Work: I went in to ask some questions about computers. I didn't end up using them because I found something else online.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARY P.
12/2008
5.0
computer repair
+ -1 more
The experience with taking it in went fine; he looked at it and said he would call me back in about a week. I noticed a little bit of a change in his approach when I mentioned that I found him on Angie's List. The general interaction between us went well otherwise.
Description of Work: I took the computer in to get an estimate done on some repairs that it would need.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen A.
03/2008
5.0
computer repair
+ -1 more
See above.
Description of Work: On a Friday afternoon, my printer got jammed. Paper was stuck in there in such a way that I was unable to pull it out. I called Chesapeake Computing Center and was told they were too busy right then, but bring it in Saturday and they would try to help me. I took it in (along with a mouse that needed cleaning). Dave came out immediately and looked at the printer. At first he thought it could not be fixed for under $150 and that I would need to send it back to HP Photosmart for repair. He had one more thought and opened the back. He was able to pull the jammed paper out of it. He also opened the mouse for me and told me how to clean it. When I inquired about cost, he told me there was no charge, smiled and went into the back of the store.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SHEILA B.
03/2005
5.0
computer repair
+ -1 more
THE COMPANY WAS VERY EFFICIENT AND COURTEOUS. IT TOOK A WHILE FOR THE WORK TO BE COMPLETED AS THEY WORK ON A FIRST COME FIRST SERVE BASIS AND THERE WERE SEVERAL COMPUTERS IN FRONT OF OURS.
Description of Work: THE COMPUTER HAD A VIRUS AND WAS RUNNING VERY SLOW. THEY DEFRAGGED AND RELOADED ALL SOFTWARE.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$135
KELLY H.
03/2005
5.0
computer repair
+ -1 more
I HAVE BEEN VERY HAPPY WITH THE SERVICE FROM CHESAPEAKE COMPUTING. THEY HAVE ALWAYS ACCOMMODATED MY NEED TO HAVE MY COMPUTER FIXED QUICKLY, AND ON MANY OCCASION WALKED ME THROUGH SIMPLE REPAIRS AT HOME ON MY OWN AT NO CHARGE.
Description of Work: I HAVE USED CHESAPEAKE COMPUTING FOR MANY OF MY COMPUTER REPAIR NEEDS. I HAVE ALSO PURCHASED A NEW SYSTEM FROM THEM.
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Service Categories
Computer Repair
FAQ
CHESAPEAKE COMPUTING CENTER is currently rated 4.8 overall out of 5.
No, CHESAPEAKE COMPUTING CENTER does not offer free project estimates.
No, CHESAPEAKE COMPUTING CENTER does not offer eco-friendly accreditations.
No, CHESAPEAKE COMPUTING CENTER does not offer a senior discount.
No, CHESAPEAKE COMPUTING CENTER does not offer emergency services.
No, CHESAPEAKE COMPUTING CENTER does not offer warranties.