We are a Nationwide, full service computer repair and service company with over 17 years of experience. We provide technical solutions to all, from residential clients to business owners. We specialize in business IT support and solutions, PC and MAC Repairs, data recovery, custom built desktops, and in-home and remote computer repair services. We are fully committed to your satisfaction and will get the job done right with fast and friendly service. Nationwide remote support is also available, with any first-time Angie’s list customer receiving 10% off labor!
Business highlights
24 years of trusted experience
Emergency Services Offered
Services we offer
Data or Disaster Recovery, Slow PC's, Wireless Network Configuration & Repair, Laptop Repairs & Upgrades, Data & File Backup, Virus & Spyware Infestations, PC Upgrading & Parts Repair, Operating System Installation & Reinstallation, Printer Installation, VOIP/Vonage Installation & Repair, All Things Networked
My contact person was Chris. He was so helpful and professional. I would definitely use his service again, and I will definitely be telling my friends about Cheaper than a Geek. Great, great, great!
Description of Work: My computer was running so slowly, and they remotely figured out the problem and fixed it. The computer runs like new!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Cheaper Than A Geek
Thank you for your feedback!
Mary M.
04/2015
5.0
computer repair
 + -1 more
This is the second time I've used Cheaper than a Geed. They were so terrific the first time with my office desktop, that I hired them to perform the same service on an employee's laptop. I will be using them at least 2 more times for similar computer tune-ups within the coming month. GREAT Angie's List provider, and I recommend them highly for business or personal computer service. A+++++
Description of Work: Chris and his team are the BEST. All work is performed at the time and place of your convenience via remote access. After an initial phone call at the start of the service, Cheaper Than A Geek takes control of your computer. Within an hour, You'll be up and running with your computer behaving with the same speed and efficiency as the day your bought it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Cheaper Than A Geek
Thank you for your feedback!
Yolanda P.
03/2015
5.0
computer repair
 + -1 more
Everything went above and beyond my expectations. I had no problems. I'll use them again only if the price is lower. That was my only issue. But Chris took care of everything.
Description of Work: Move data and delete files.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Response from Cheaper Than A Geek
Thank you for your feedback!
eizabeth S.
03/2015
5.0
computer repair
 + -1 more
I spoke primarily with Chris. He was very pleasant, professional and patient. He did follow up with a call saying to contact him if I have any problems. This was very helpful as I had taken my computer to a local shop approximately (not on Angie's list) 2 months ago, and although the price was lower, they did not fix the problem. I would use this service (Cheaper Than A Geek) again and have already recommended them to others.
Description of Work: Cleaned up computer, removed virus, improved running speed and put on protection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Response from Cheaper Than A Geek
Thank you for your feedback!
Tamika J.
03/2015
5.0
computer repair
 + -1 more
They came and picked up the computer, assessed it. They called me when it had been swept and then again to see when they could bring it back at my convenience. They were easy to work with. I would definitely do so again.
Description of Work: Diagnostic Analysis of slow PC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Cheaper Than A Geek
Thank you for your feedback!
Mary M.
02/2015
5.0
computer repair
 + -1 more
My computer was acting quirky and 'logey' - software was taking forever to load, and even shutting down was slower than slow. Shortly after I purchased this service package, I received an email from the owner, and we scheduled a window of time when the service would take place. The provider called precisely on time to discuss the computer issues I was having. He was extremely knowledgeable, professional, and asked very thoughtful questions - very much like an outstanding physician diagnosing a patient's health concern. The service I received was provided directly by the owner of the Cheaper Than A Geek Service (Chris). After our brief, but thorough, phone call, I signed off and he 'took over' my computer from his location using a program called Team Viewer. Within a short time, the issues were resolved and the computer is performing the same as the day it was purchased. This coming week, I intend to purchase 2 additional service packages for family members who are having issues with their laptops. I highly recommend Cheaper Than a Geek!
Description of Work: Using remote access, this provider serviced my home/business desktop computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Cheaper Than A Geek
Thank you for your feedback!
Robert S.
01/2015
5.0
computer repair
 + -1 more
I have a custom built computer, provisionally built in LA. I tried to reload the OS (Win 7 Pro) and ran out of knowledge loading drivers for "on the motherboard devices" like LAN, sound etc. Chris loaded this drivers and connected me to my internet service. Most of the problems were "self inflicted". Ultimately, the problem was caused by a faulty keyboard entering bad passwords. Keyboards wear out. Won't know the actual cost until I get my next VISA bill.
Description of Work: Restored computer to running condition.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Cheaper Than A Geek
Thank you for your feedback!
James A.
01/2015
5.0
computer repair, computer training
 + 0 more
My computer was running very slowly and i knew I had picked up some Malware somewhere.It was just before New Years day when I bought the packages from him and I had a feeling he would be busy, so I told him there was no rush since I had another computer I could use. We agreed on doing the job on Jan. 6th. I didn't hear back from him until that morning right at 10 am when he said he would call. I set my computer up so he could take control of it from Maryland where he lives. It took about 4 days to get it cleared up and he would not give up until it was cleaned. It was only supposed to tale 2 days. As of today, the machine is running just the way it is supposed to. Thank You, Chris. Would I use his services again? Hopefully I won't have to but if i do -- YES in a HEARTBEAT !
Description of Work: He Fixed my Computer. And he did an awesome job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159.98
Response from Cheaper Than A Geek
Thank you for your feedback!
patricia J.
01/2015
5.0
computer repair
 + -1 more
Everything went great! They did the work remotely so I didn't even have to go into the shop to get the work done.
Description of Work: I had a virus on my computer that needed to be fixed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Cheaper Than A Geek
Thank you for your feedback!
Joe O.
01/2015
5.0
computer repair
 + -1 more
It was a very difficult job and they spent a lot of time and effort on it to make it work.
Description of Work: We used Cheaper Than A Geek. They fixed my wife's computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Cheaper Than A Geek
Thank you for taking the time to leave us feedback! At CTAG we pride ourselves on a job done right with the best in customer service! Please let us know if you need anything further!
Amanda S.
12/2014
5.0
computer repair
 + -1 more
Chris was amazing. I was considering purchasing a new computer as the one I had was sooooo sloooowwww, froze about 2-3 times a week and took forever to open programs. It would literally take 7-10 minutes to boot up. I really didn't want to lug the computer to Best Buy or anywhere else and leave it, so his service to speed up the computer remotely was perfect for me. Chris was also very personable and helpful. I would recommend his company's service to anyone, anytime. My computer now boots up in about one minute and the slow opening of programs and freezing has completely ended. Great service at a great price. Can't say enough about it.
Description of Work: Remotely tuned up my computer and sped it up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Cheaper Than A Geek
Thank you for taking the time to leave us feedback! At CTAG we pride ourselves on a job done right with the best in customer service! Please let us know if you need anything further!
Bbbbbbll L.
10/2014
5.0
computer repair
 + -1 more
Amazing! CTG was able to recover all of my data on a disk that I had damaged. Chris is the epitome of professional. He kept me apprised of the status of my work order. His customer service tied to his wealth of IT knowledge gave me the complete confidence that my data would remain confidential and secure. Their cost is very reasonable. I would highly recommend CTG for all types of IT support.
Description of Work: Hard Drive Recovery
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Cheaper Than A Geek
Thank you for taking the time to leave us feedback! At CTAG we pride ourselves on a job done right with the best in customer service! Please let us know if you need anything further!
Erica I.
09/2014
5.0
computer repair
 + -1 more
We've used this company several times over the years. They've always been quick to respond, thorough, patient and professional. Their service, expertise and recommendations for replacements/parts when necessary have saved us tons of money. We'd never use another company.
Description of Work: Taught us how to access files transferred from our old computer to the new one; added icons to further simplify use. Also did diagnostics to determine why our new computer couldn't communicate with our ancient printer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Cheaper Than A Geek
Thank you for taking the time to leave us feedback! At CTAG we pride ourselves on a job done right with the best in customer service! Please let us know if you need anything further!
Carol H.
09/2014
5.0
computer repair
 + -1 more
I had viruses which were cleaned off and anti-virus and security software installed. Great service, good communication and follow up. I would recommend them to anyone with computer problems
Description of Work: My computer was so messed up I could not access the Internet with either of my browsers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Cheaper Than A Geek
Thank you for taking the time to leave us feedback! At CTAG we pride ourselves on a job done right with the best in customer service! Please let us know if you need anything further!
Will H.
08/2014
5.0
computer repair
 + -1 more
I cannot say enough about these folks- fast and professional. We had a virus infect our computer and hold our files hostage. They got out files back, killed off the virus', and have us software to help prevent this from happening again. I highly recommend them!
Description of Work: Remove virus' that infected my computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Cheaper Than A Geek
Thank you for taking the time to leave us feedback! At CTAG we pride ourselves on a job done right with the best in customer service! Please let us know if you need anything further!
marilyn M.
07/2014
5.0
computer repair
 + -1 more
Chris called when he said he would, was very nice and once I gave him access to my computer he did every thing. The programs ran for 3 days I could see him moving the cursor. He called when the job was complete now it is like a new computer
Description of Work: My old computer was barely working, cheaper than a geek remotely cleaned it up, gave me great advice on how to keep it working well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Response from Cheaper Than A Geek
Thank you for taking the time to leave us feedback! At CTAG we pride ourselves on a job done right with the best in customer service! Please let us know if you need anything further!
James M.
07/2014
5.0
computer repair
 + -1 more
He listened to my problem, guided me through some remedial steps and cleared it up.
Description of Work: I was having problems downloading bank data because of a problem with my Intuit password. For some reason the pw I had on file no longer worked. The service guided me through a process that fixed my problem. He got the job done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Response from Cheaper Than A Geek
Thank you for taking the time to leave us feedback! At CTAG we pride ourselves on a job done right with the best in customer service! Please let us know if you need anything further!
Mario A.
05/2014
5.0
computer repair
 + -1 more
few names. I chose Cheaper than a Geek. With new technology the computer can be worked on remotely . The tech. was very helpful and solved my problem in less than 1/2 hour. I could not get on the internet . The price seemed a little high but that is the way it goes to have your computer fixed. IT IS PAIN TO DO A REVIEW ON THIS WEB SITE.
Description of Work: Solved my lap top problem. I contacted Angies List for a company to fix my computer. They gave a
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Cheaper Than A Geek
Thank you for taking the time to leave us feedback! At CTAG we pride ourselves on a job done right with the best in customer service! Please let us know if you need anything further!
Janet L.
04/2014
5.0
computer repair
 + -1 more
They were excellent! If I have a problem I always call them and they are more than willing to help. They are very prompt and professional!.
Description of Work: They fixed my computer.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from Cheaper Than A Geek
Thank you for taking the time to leave feedback on our service! At CTAG we strive to outshine our competition by doing an excellent job while providing top notch service! Thanks again!
Susan R.
04/2014
5.0
computer repair
 + -1 more
Even though CTAG did not perform the above stated service in no way diminishes the service they provided me. Every email was not sent back with happy face emote saying "step away from the CPU" but instead with a very detailed instruction on the problem I was having. I think there were 6 or 8 emails in total that they responded within hours of me sending them. I look forward to using them in the future for other issues I have with other computers. Everyone send more reviews so I can convince my husband to JUST LET GO!! Thanks!
Description of Work: The Support Team at CTAG are wonderful. I purchased their service to destroy my hard drive. Once all was in place to set-up service they, the EXCELLENT Support Team, was right there to steer this inept in computers women to safety. They even sent me a video that explained and showed me how to get into that steel cage, aka the CPU. Once I was ready to get my toolbelt out my husband told me he was not ready to let go, the CPU must stay. I thought about the whole '' Me V CPU " and decided to cut my losses, the CPU would still reside with us in our humble abode.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$24.95
Response from Cheaper Than A Geek
Thank you for taking the time to leave feedback on our service! At CTAG we strive to outshine our competition by doing an excellent job while providing top notch service! Thanks again!
MARK M.
04/2014
5.0
computer repair
 + -1 more
The process took a little longer than I expected, but I guess it was pretty typical. BTG were very responsive and helpful. Will use them again.
Description of Work: cleaned up computer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Cheaper Than A Geek
Thank you for taking the time to leave feedback on our service! At CTAG we strive to outshine our competition by doing an excellent job while providing top notch service! Thanks again!
Sarah N.
04/2014
5.0
computer repair, computer training
 + 0 more
I thought I lost my photos and music forever! A virus got me, but these folks saved the day- thanks soooo much! Great response time and a good price. Now if only I could find a car mechanic likes these guys...
Description of Work: Virus removal and protection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Cheaper Than A Geek
Thank you for taking the time to leave feedback on our service! At CTAG we strive to outshine our competition by doing an excellent job while providing top notch service! Thanks again!
Tara P.
03/2014
3.0
computer repair
 + -1 more
The computer is repaired but the new cord looks like it's been pieced together. For almost $400 I expected better presentation in the end. The providers were professional and responsive, customer service was great and the computer works now, I just would like for the cord to look better.
Description of Work: My laptop cord broke off and the portion that plugs into the computer was broken where the wires were exposed.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$380
Response from Cheaper Than A Geek
We always appreciate feedback, but sometimes important details are missing! In this case, there were two main issues; one of which was the laptop charging cable was frayed and falling apart. When we asked the customer if she wanted to replace it for $95, she indicated her budget was tight, was there any other alternative. At her request, we soldered and taped her existing cable, instead of replacing it. There was about six months from when the service was performed and this review entered. It's obvious the customer forgot she requested the cable be repaired and not replaced. That's understandable, we all forget something from time to time. We called and addressed the issue, and she apologized for the inaccurate review. Unfortunately, Angie's List does not let you easily change your review, and the customer has not yet had an opportunity to call in and have AL change her review. Rest assured, when you use Cheaper Than A Geek, you will get outstanding service each and every time. Thank you for reading this lengthy response, and have a nice day!
Will H.
03/2014
5.0
computer repair, web designers
 + 0 more
The nice folks at Cheaper than a Geek movedall of my data for me and showed me how to keep a backup copy. They are my go to company for any pc issues due to the fair pricing and fantastic customer service. I highly recommend them.
Description of Work: My old laptop died and I needed to get my pictures and files for my new computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Cheaper Than A Geek
Thank you for taking the time to leave feedback on our service! At CTAG we strive to outshine our competition by doing an excellent job while providing top notch service! Thanks again!
Sally M.
02/2014
4.0
computer repair
 + -1 more
The provider sent me an email stating that I needed to ship the hard drive to their location in Maryland. I was not aware that I needed to ship the hard drive. I have chosen to seek a refund from Angie’s List.
Description of Work: I purchased a Big Deal for Secure Hard Drive Data Destruction for only $24.99.
Rating Category
Rating out of 5
Yes, I recommend this pro
$24.99
Response from Cheaper Than A Geek
While we offer most of our services through the Internet to anywhere in the world, all hard drive data recovery and wiping it must be sent in because we have to physically access the drive. All technology companies have this requirement, it's the only way it can be done correctly. This purchase was for a hard drive service which clearly states you must send us the physical drive to our office in Crofton, Maryland. The customer did not read the description and did not realize we (or any IT company) needed to physically access the drive. We sent her a professional message within hours of her purchase politely explaining how to send in the drive, and encouraged her to send us any questions she may have. She never responded, and instead posted this unfair review. We take customer service very serious! As soon as she posted the review, we asked Angie's List to issue a credit to her immediately. We also sent a message, an email, and left a voice mail to the customer to inform her we initiated a refund request and to ask if she needed anything further. She never responded to us, but we have insisted refund be processed regardless, because that's what the customer wants, and it's the right thing to do. Please note Cheaper Than A Geek has won more customer service awards in our industry than any of our competitors for a reason; we value the customer experience in everything we do, every time. We hope we have the opportunity to share a great customer service experience with you!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Training,
Website Design & Development,
Computer Sales,
Internet Service
FAQ
Cheaper Than A Geek is currently rated 4.9 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
Cheaper Than A Geek accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Cheaper Than A Geek does not offer free project estimates.
Yes, Cheaper Than A Geek offers eco-friendly accreditations.
Yes, Cheaper Than A Geek offers a 10% senior discount.
Yes, Cheaper Than A Geek offers emergency services.
Yes, Cheaper Than A Geek offers warranties.
Cheaper Than A Geek offers the following services: Data or Disaster Recovery, Slow PC's, Wireless Network Configuration & Repair, Laptop Repairs & Upgrades, Data & File Backup, Virus & Spyware Infestations, PC Upgrading & Parts Repair, Operating System Installation & Reinstallation, Printer Installation, VOIP/Vonage Installation & Repair, All Things Networked