They have really good customer service. They came out and explained in detail everything they would be doing. The project was completed on time in 2 days. I would recommend this company to others.
Description of Work: They waterproofed my basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
TERRY K.
03/2008
1.0
basement waterproofing
 + -1 more
We called to advise them. On the first appointment they canceled the same day they were supposed to come. On the second appointment, the representative did not show up at all. When they finally did come, the representative's English was poor and very difficult to understand. He told me it was our problem and to get a humidifier. They had a follow up call from their quality control department. We told them we had a horrible experience with their company. We've not heard anything from them since. We are now turning this over to our lawyer.
Description of Work: They were hired on September 7, 2007 to water proof our basement, it had wet walls. The work was completed in a 2 day period. Since the work was finished, we've continued to have wet walls in several places.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$10,000
BARBARA C.
12/2007
5.0
basement waterproofing, wells
 + 0 more
Excellent. Rep showed up on time for estimate, and explained the process thoroughly. Work went exactly as explained and only took one day (they had said 1-2 days). We were getting water in our basement with even light rain before. We have had some very heavy downpours and periods of rain for several days in a row, since the work was completed and our basement is dry as a bone. We were very, very satisfied.
Description of Work: Removed moldy drywall and carpet and installed a drain below the basement floor and a sump pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,700
BEN S.
01/2007
5.0
basement waterproofing
 + -1 more
The salesman came here on New Year's Day. He gave us the option of fixing the problem area, or replacing drain pipes for the whole basement (which would result in a lifetime guarantee.) He recommended that they start as soon as possible, before we got hit by rain or snow. He thought that part of the floor raised as a result of hydrostatic pressure, but during the job we learned it was just an uneven floor. They started the job two days later and completed it in two days. They worked fast and very professionally. The job is very high quality. Though it was a bigger, more expensive job than we expected, we are happy that we had this done. The guarantee gives us peace of mind. We were also impressed that they cleaned up after themselves so well.
Description of Work: They installed a waterproofing system for our flood-prone basement, including a new drain, new sump pump and piping.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,800
STUART R.
01/2007
5.0
basement waterproofing
 + -1 more
Outstanding experience. We met with three companies before choosing Basement Doctor - and it was the right decision. Their description of what to expect was extremely accurate (how long it would take, what it would look like when it was done). They took extra steps to make sure clean-up was minimal (asked us to turn off the heating unit's fan so dust from the concrete wouldn't carry through the house, put up plastic sheeting to minimize the spread of the dust). The crew arrived and finished when they said they would - and did an excellent job of cleaning up. When installing the pipe to pump the water back to the outside, the foreman took extra time to determine the most inconspicuous way to install it - and to tap it into the existing drain pipe system (you'd have to know to look for it to even know it's there). All in all, an excellent job - have recommended them to other people.
Description of Work: We had intermittent water in the basement after heavy rain. Basement Doctor came in, jackhammered out the concrete approx. a foot out from the wall, dug a trench, drilled holes in the house's cinder block, put in a drainpipe, emptied the pipe into a sump pump, and installed a pipe from the sump pump back up and out of the house. They then re-poured the concrete. Their representative, Tom Major, was professional and straightforward.He knows his business extremely well - and knows his competitors equally well. This meant he could educate us on what his company had to offer and what we'd hear from others - and then let us draw our own conclusions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Tim T.
07/2006
5.0
basement waterproofing
 + -1 more
A large professional crew completed the work in one day. Owner of company inspected the work at the end of the day. System has worked perfectly for the past two months. Has not required any follow-up service since installation.
Description of Work: Excavated and installed drainage system around perimeter of basement. Installed sump pump, fogged basement for mold. Connected a/c condensation line into drainage pipe.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,739
APRIL R.
09/2005
5.0
basement waterproofing
 + -1 more
WE WERE VERY HAPPY WITH THIS COMPANY. THEY WERE ON TIME EVERYDAY, AND THE JOB WAS FINISHED IN 2 DAYS. THEY CLEANED UP AFTER THE JOB WAS DONE. THE SALESMAN WAS WONDERFUL AS WELL.
Description of Work: WE HAD OUR BASEMENT WATERPROOFED, AND HAD STAIRWELL DRAIN PLACED ALONG WITH A SUMP PUMP.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Basement Waterproofing,
Wells and Pumps,
Mold Testing & Remediation
FAQ
AQUA TECHNOLOGY is currently rated 4.4 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 9:00 AM - 12:00 PM
AQUA TECHNOLOGY accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, AQUA TECHNOLOGY does not offer free project estimates.
No, AQUA TECHNOLOGY does not offer eco-friendly accreditations.
No, AQUA TECHNOLOGY does not offer a senior discount.
No, AQUA TECHNOLOGY does not offer emergency services.
No, AQUA TECHNOLOGY does not offer warranties.
AQUA TECHNOLOGY offers the following services: BASEMENT WATERPROOFING, MOLD REMEDIATION, STRUCTUAL REPAIR, CRAWL SPACE REPAIR & LANDSCAPE DRAINAGE.