Teresa's Cleaning Service Inc

House Cleaning, Window Cleaning, Blind Cleaning

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are a family owned company which offers house cleaning, maid services, and move-in and move-out cleaning in Howard County and surrounding areas. We offer weekly, bi-weekly, monthly, one time, and occasional cleanings. We've been in business since 1989. We've won the Angie's List Super Service Award in 2008, 2009, 2010, and 2012!

Business highlights

36 years of trusted experience

Services we offer

House Cleaning - Weekly, Bi-Weekly, Monthly, One-Time, & Occasional Cleanings. Maid Service. Move In & Out Services.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.7193 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
2%
2
6%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 1-25 of 193 reviews

Karen L.
07/2024
5.0
house cleaning
  + -1 more
For the past four years, Teresa's Cleaning Service has maintained our four-bedroom home beautifully. Teresa's dedication to detail and her team's thoroughness consistently impress us, making our living spaces immaculate, even with our two corgis and cat. Their punctuality, adaptability to our needs, and friendly professionalism are why we confidently recommend Teresa's Cleaning Service for anyone seeking exceptional cleaning services. Teresa and her team are truly exceptional in every aspect of their work. Thank you, Teresa, for your unwavering commitment to excellence.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Jackie G.
01/2024
5.0
house cleaning
  + -1 more
Teresa and her team completed our first, deep cleaning today. Our home has never been this clean! Everything sparkles. Stubborn stains are gone. Tops of cabinets and bookcases are dust free, as are areas under beds and hard-to-reach corners. The cleaning took longer than expected because they did such an amazing job, but it was absolutely worth the extra time. And it is obvious the team loves what they do! Teresa herself lent a hand; she cares deeply about her employees and her clients. I cannot recommend her service highly enough!!!
Description of Work: Biweekly house cleaning. This review is for the initial deep clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

Jackie G.
01/2024
5.0
house cleaning
  + -1 more
Teresa came in person to explain her company, the services and all associated costs. We hired her company on the spot! Exactly what we are looking for in a cleaning company.
Description of Work: Standard house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth M.
12/2023
5.0
house cleaning
  + -1 more
Excellent work. They cleaned the entire house. The home was actually sparkling clean. Would gladly hire again.
Description of Work: Whole house cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$700

Lynn K.
07/2021
2.0
blind cleaning, house cleaning
  + 0 more
The girls that clean are fantastic. The problem is management. Teresa gave me a quote in 2019 for 195.00 every other week. This is after I paid a very hefty amount for her to do the “initial cleaning” which they all do- but this was extremely expensive. All was well and fine but when covid hit I paused my service. To have them out again meant another “initial cleaning”. We discussed that it would not be over 600. When the girls completed the cleaning they wrote the amount of money I owed them on a napkin. I almost fainted. It was over 1,100 dollars! Honestly I was horrified but somehow let it go. Now, after my last cleaning she sent me an e mail saying because materials have gone up my new biweekly rate will be 285 dollars!! What the?? I told her I would pay for the materials - then she said it was not the materials. She said my house took to long. Um??? Did my house grow?? Then she tried to say I ask her to do more things in my house. She has always done my entire home so that is insane…. But the reasons kept coming😂every time I questioned one reason she added another. She even tried to say the extra time was because they had to pick up my house before they could clean it. This is when I was done. A complete lie. I take hours prepping my house for them. The girls have complimented on it before. If she said the increase was because they were short on money because of covid I may have been swayed! Look up other reviews that explain Teresa can be very rude. There is no negotiating. The customer is simply wrong. And to just decide to increase a long time customer by 90 dollars- with made up reasons is nuts. I am sure she will comment on this. Members beware. That is all I can tell you.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0

$195

Response from Teresa's Cleaning Service Inc
This is the email that was sent in response to Mrs. [Member Name Removed]: Dear Mrs. [Member Name Removed], I read your review on Angie's List today. I have been very confused about some of the things you mentioned, as I know I didn't mention those things myself. So I decided to go back to our email exchange to make sure that I had not made a mistake. I have been out a lot recently, busy with the teams, and have relied heavily on my assistant. I usually send and respond to emails myself. When I'm out and about, I sometimes delegate that task to my assistant at the office. I saw the exchange about the cost of materials- something that was surprising to me and something that had been a source of confusion and a bit of frustration to me because I knew I hadn't mentioned those things to you. It looks like my assistant responded on my behalf, and I can see that some of it was in an unprofessional manner, sending things I didn't approve, and I truly apologize for that. I'm not blaming her, but it was a mistake. I have been on the road constantly and have been slow at responding. I apologize for the miscommunication, the price raise was solely to cover labor fairly for my team, and not because of material costs or money issues. I hope you understand, and we both have more clarity for the source of our miscommunication. I strive to do honest and organized work and would never want to seem like I am contradicting myself or being dishonest with my clients. Thank you. -Teresa Riggin

Terrie C.
11/2020
5.0
house cleaning
  + -1 more
The crew from Teresa's Cleaning arrived on time. They worked quietly and dilligently. The results are phenominal - I am so impressed!!! They get an A+ rating from me!!! We will be working together on a regular basis. Thank you Angie's List!!!
Description of Work: Housecleaning, specifically kitchen and bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron S.
11/2020
1.0
blind cleaning, house cleaning, window cleaning
  + 1 more
Prior to engaging service, I was quoted 140 per hr for 4 employees. I agreed to the fee. Upon arrival, I was again quoted 140 per hr and noticed they had 5 employees and agreed to the fee. She never mentioned a rate increase for the extra employee prior to starting the work. I advised not to move what little furniture was in place (2 rooms). I showed them one room where the painters had not completed was not necessary to clean. At the conclusion, I was charged 175 per hr plus 140 as they claimed they brought in 2 more employees through the basement. I never saw the additional employees and take exception for the company bringing in employees without my knowledge or advising of a rate increase until the conclusion. Had I known there would be a rate increase, I am not sure I would have used their services. I call this a BAIT AND SWITCH. Members beware!
Description of Work: One time deep cleaning prior to move in.

Rating CategoryRating out of 5
value
1.0

$1,105

Response from Teresa's Cleaning Service Inc
We quoted the job as costing up to $1120 and when the job was done the total bill was $1105. Teresa told you that the the hourly rate was $140 per hour for 4 people which works out to $35 per hour per person and that she was going to stay and work as well so that they didn't finish too late and that the rate would be higher for more people. We are sorry for any confusion but the bottom line is that we did a very thorough cleaning for under the quoted price.

Lauri N.
10/2020
4.0
blind cleaning, house cleaning, window cleaning
  + 1 more
Very good. They were responsive, punctual & did a good job overall. A few corners & a ceiling fan were missed, but I’ll hire them again without question. It was a lot of work!
Description of Work: Whole house deep cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

pat D.
08/2020
3.0
house cleaning
  + -1 more
first hired for deep clean. Did an excellent job but price was more than double what was quoted. I decided to use the crew for biweekly cleaning. They did a great job for over 2 months, when today no one showed up or called. I called Teresa but got no answer or call back and it has now been close to an hour after the crew was to arrive. Poor management, excellent cleaning crew.
Description of Work: deep clean followed by biweekly

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$210

Charles D.
08/2020
5.0
house cleaning
  + -1 more
Deep cleaning on bathrooms and kitchen
Description of Work: The team did a great job. Worked non-stop and were very professional. Will use Teresa’s services again
Rating CategoryRating out of 5
Yes, I recommend this pro

Erica W.
07/2020
5.0
blind cleaning, house cleaning, window cleaning
  + 1 more
Quite well. They were timely, thorough, and effective. My home absolutely sparkled. They cleaned everything top to bottom, even the toilet paper holders. My door knobs shine and there wasn't a fingerprint anywhere. The cleaning in the kids rooms was BAR NONE - they made their rooms look spectacular. Teenage rooms no longer smelled teenage and they were respectful of the kids space too. This team of Angel's transformed my home and Teresa came through to make sure it met her expectations too. She sent them right back to make an update to a piece that hadn't met HER standard. They are worth every friggin dollar.
Description of Work: My home cleaned and santized

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kimberly B.
06/2020
5.0
house cleaning
  + -1 more
Very pleasant and professional; would definitely recommend.
Description of Work: Deep cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Janise P.
06/2020
5.0
house cleaning
  + -1 more
Let me say that it’s rare that I’m speechless. But when I try to explain how awesome Teresa and her crew are, there are no words that I can find to do it justice. And I’m a writer! The task that they had was HUGE. The house that I needed her to clean was the house that I rent to my son. My son who is a lovely person but a complete slob. Add to that the fact that he has two dogs and trust me, Teresa had her work cut out for her. My son’s roommate (also a slob) had to move out and I told him there was no way he’d find another with that house looking and smelling the way it did. The house smelled like wet, smelly dogs. Enter Teresa and her band of miracle workers. They spent all day cleaning and by the time they were finished the house smelled like PURE CLEAN. I had honestly not gone inside the house in over a year because I’d get so mad. When they finished, I walked through the house in utter amazement and with a HUGE smile on my face. They are AMAZING!!! They showed up right on time and they stayed until they were done which was longer than they estimated. Wow. And talk about professionalism! If any of them were as horrified as I was at how messy the house was, it never showed. They just smiled and said “We’ll take care of it”. They were absolutely worth every dime I spent. I will be hiring her to clean my house too! I simply can’t say enough about them. HIGHLY RECOMMENDED!!
Description of Work: Overall house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$840

Rachel W.
03/2020
5.0
house cleaning
  + -1 more
Teresa and her cleaners did a fantastic job. The house needed attention on a lot of fronts, cleaning cabinets and woodwork, rugs, fireplace, etc. Teresa and her crew are real professionals. They have the knowledge and the stamina to get the job done.
Description of Work: I needed a one-time thorough cleaning before selling our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,045

Andrew L.
03/2020
5.0
blind cleaning, house cleaning, window cleaning
  + 1 more
Absolutely phenomenal! Teresa first did an inspection and provided us with a quote, which was spot on! On the appointed day and time, the crew arrived with all their supplies in hand and with Teresa in the lead. After Teresa showed the crew the house, they immediately set off to work. Five hours later and the house has never been so immaculate! They even left cute little touches of tissue flowers for each tissue box. We have already scheduled Teresa and her team for ongoing bi-weekly service.
Description of Work: Deep clean of entire house except for office and guest bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Robert Q.
02/2020
5.0
house cleaning
  + -1 more
She brought in about 5 people with ladders, buckets, vacuums, etc. They worked continuously for 6+ hours. I was impressed with their thoroughness and the results. It wasn't the cheapest, but then she came on time and was reliable in corresponding by text and email, something that the slightly cheaper others did not do.
Description of Work: Deep housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Karen R.
08/2019
5.0
house cleaning
  + -1 more
Teresa is always responsive and her teams are professional, hard working and dedicated in their work! Our family is very happy with the results and the time it leaves us to pursue other activities and hobbies.
Description of Work: Biweekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Joseph M.
08/2019
5.0
house cleaning
  + -1 more
My family has been a customer of Teresa's Cleaning Service for years, with regular full-house cleanings the whole time. We have remained with Teresa's for several reasons, including * very reasonable price, * quality cleaning, * responsiveness, * flexibility of scheduling. The cleaning team does a great job and is always friendly and efficient. We have never had a problem or even a complication. Our house is clean, and our lives are simpler.
Description of Work: Regular house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa K.
08/2019
5.0
house cleaning
  + -1 more
Teresa's Cleaning did a fantastic job! Several ladies came and cleaned top to bottom and everything in between. I have no idea how they got some of the surfaces so clean - amazing! It was expensive but even my husband agreed that it was well worth it!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rashanta B.
07/2019
5.0
house cleaning
  + -1 more
Teresa’s Cleaning Service is professional and provides excellent service. It is honestly so nice to come home to a clean house. With my schedule, I often do not have as much time to devote to cleaning like I would. I really appreciate the ladies’ attention to detail, even down to the points folded on the toilet paper. You will not be disappointed with their work!
Description of Work: I have been using Teresa’s Cleaning Service for several months now! The first cleaning was a deep clean of my whole house and it honestly looked brand new afterward. I now have the company come in a couple times a month for general home cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Maria T.
07/2019
5.0
blind cleaning, house cleaning
  + 0 more
Teresa's Cleaning Service is fantastic! They have been cleaning our house for over a year and we couldn't be happier. So reliable and consistent, never a missed appointment, always at the same time on the expected day. Our house has literally never been cleaner. I've used many other services and have found that the quality decreases after a month or so. Not with Teresa's, her team is incredibly meticulous and thorough. Try it, you'll love it!
Description of Work: Every other week house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Jan K.
07/2019
5.0
house cleaning
  + -1 more
I've used Teresa's cleaning service twice a month for over two years and have been very pleased with each cleaning. It's the extras that make this company stand out. Consistently dusting floor baseboards, chair rails, and blinds. Also, my hardwood floors shine after every visit. The bathrooms and my kitchen sparkle as well. I highly recommend this company.
Description of Work: House cleaning twice a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Monroe S.
07/2019
5.0
house cleaning
  + -1 more
The cleaning group is thorough and efficient. Have used them for several years and continue to prefer them over other services. Teresa is great to deal with and follows up on any area that may need attention. Very consistent service and reliable.
Description of Work: General bi-weekly house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$260

Katherine A.
07/2019
5.0
house cleaning
  + -1 more
I have been using Teresa’s Cleaning Service now for approximately 4 years. I had moved from another state and was looking for an excellent cleaning and trustworthy cleaning service. I interviewed several companies, but knew Teresa was the one when I met with her. I have not been disappointed in my decision. They are thorough and always on time. I’m very picky and they have always met my expectations. I also had to call and have extra deep cleaning completed because of punch list items done in a new house after we moved in. Teresa always accommodated me and did exceptional work. As I said, their work is always great but they are very trustworthy. I have never had a problem leaving when they are at my house. I would recommend them highly and her price is very reasonable for a large house.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Earlene G.
04/2019
5.0
house cleaning
  + -1 more
Excellent staff. Excellent cleaning. I would definitely recommend them.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Contact information

10886 Harmel Dr, Columbia, MD 21044

http://www.teresascleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Blind Cleaning

FAQ

Teresa's Cleaning Service Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Teresa's Cleaning Service Inc accepts the following forms of payment: Check
Yes, Teresa's Cleaning Service Inc offers free project estimates.
No, Teresa's Cleaning Service Inc does not offer eco-friendly accreditations.
No, Teresa's Cleaning Service Inc does not offer a senior discount.
No, Teresa's Cleaning Service Inc does not offer emergency services.
Yes, Teresa's Cleaning Service Inc offers warranties.
Teresa's Cleaning Service Inc offers the following services: House Cleaning - Weekly, Bi-Weekly, Monthly, One-Time, & Occasional Cleanings. Maid Service. Move In & Out Services.

Contact information

10886 Harmel Dr, Columbia, MD 21044

http://www.teresascleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM