Noonan Construction

The deal with Noonan Construction turned out fine. We ended up paying four rooms for what ended up being a very reasonable price. I think we ordered twice from them. I thought they were all-around great. I don't remember the name of the representative we got but he was wonderful, he was polite, he was courteous, he was friendly and he was very thorough. You know, he actually have given us a couple of different designs without an increase in the price. I guess we are very satisfied with him.

He came (late but let me know) and measured but never got back to me with a design. I expected at least a simple drawing of the basement with dimensions shown and where the new walls would be etc. What he sent me back was a quote for the work, and when I read it I realized that it wasn't even for our basement, for instance it said "with bathroom" and ours has none, so I think he got our estimate mixed up with someone elses. So I paid them $79 to produce a quote for me, which any other construction company would do for free, and it wasn't even correct! As far as I'm concerned this was a ploy to get people to pay them to do their estimates. When I asked him why he hadn't sent any drawings at all he said we had to meet with him first and then he'd draw it by hand and give it to us, whereas the Angie's list ad said you "could" meet with a designer, not that it was a requirement - and he's not a designer, he's a marketing guy. Again, this was not an honest kind of deal.

This was deal for $79 for a basement remodel. They were hard to get in touch with and hard to schedule and he showed up late. He did measure the basement but never sent a drawing as promised in the deal, like with dimensions and showing the new walls etc. When I inquired he seemed confused and instead sent me a quote for the remodeling job, as though that's what I expected. So basically I paid $79 for him to give me a quote for the work. As far as I'm concerned this deal is a scam to get people to pay for estimates. When I asked about the drawing he said we had to meet with him first then he'd give us a hand-drawn plan. Again, this is not an honest deal.

Went well. I thought was final product was very good. They took longer to finish then I expected.

Mike postponed our first meeting and I understood why. He did make the second meeting and we thoroughly discussed my vision for the basement. Mike said that it would take him about 2 weeks to complete the drawing. That was in August. I haven't heard from him since. I've left numerous messages on his phone as well on Angie's List. I also called the office. I'm very disappointed. At this point I would like to get my money back, but I don't know if I can. I can't speak to the whole Noonan organization, but the portion of it that Mike handles needs serious lessons on customer service.

It was a complete ANGIE"s LIST RIP-0FF! Virtually every construction Co. will provide free estimates but I stupidly paid Angie's List for a service I could have obtained free-of-charge.

All workers were very professional, friendly, worked well together and showed up on time all four days. Prior to implementation, all work was again verified to insure no mistakes were made. All suggestions were greatly appreciated and implemented. Work area was cleaned up after the completion of the project. Project manager make frequent trips to insure all work was up to standards and that we didn't have any concerns. We are very pleased with the outcome and consider it well worth the investment. It has definitely increased the value of our home. We plan other renovations i.e. kitchen, basement and will definitely use Noonan Construction again. We have already referred them to our neighbors!!!

did not use this service please issue credit back to paypal

I bought a $49 Angie's List Deal for a 3D kitchen design with estimate. The provider arrived on time and was nice. While talking about the layout and design options he said that since we didn't want to buy new cabinets, we couldn't get the 3D design. The drawing is done by the cabinet company they used...not them. That means the deal was not really a deal. They ended up giving us a written quote but no drawing, no real design help. So if you want to spend $50 for a quote...that's their deal.

Never got estimate because of office staff. I was trying to set up estimates. Person calling was shocked that I was the person requesting services. She assumed that I should be man and was rude!

Mike Criddle from Noonan showed up slightly late but made it on the first scheduled appt (which is always a good thing). He was very personable and seemed quite knowledgeable, made good suggestions and asked good questions, explained that they sold a lot of these so would get the design done in a few weeks. We haven't actually gotten the plan yet but I expect it will be delivered in a timely manner based on my experience so far.

When I bought this big deal, I don't know they were going to take such a long time to give me an estimate. I made an appointment with them tomorrow but I'm not happy about the fact that it took 10 days for him to give me an estimate which other companies are pretty much giving it for free and back to within that short time. I did pay $79 for this but honestly I didn't think I needed to buy this. Companies are giving out free estimates for this. Within a day or two, I've already got with four different estimates while I'm still waiting for Noonan Construction to come out and give me a price estimate. They came out the first time and then since they came out the first time, when they came to my house, they told me they will give me an estimate within four to six days. Six days passed and I called them again and he said okay. He will do it in another week or so, and so I made an appointment for him to come out again tomorrow just to give me an estimate. It's been a long wait in order to get the price estimated.

We bought the 2 painters for a day deal, which we thought was a very good value for 16 hours of painting labor. Noonan contacted us and we set up a time for them to stop by to see if they could complete the work. The painter contacted us a couple days ahead of time to confirm the appointment for a Saturday at 10 am. Saturday comes, no show. Around 12pm and again at 1 pm we attempted to contact the painter but there was no answer. We then contacted the company later that day to inform them that the painter never showed (we left a voicemail). The company contacted us 4 days later to ask us what happened and we explained that the painter never showed. Long story short, Noonan apparently had the painter show up to the billing address and once he knocked on the door and did not get an answer, he left. That somewhat concerned me because what if I was in the bathroom or on the third floor or just did not hear the door? I also let them know I made two attempts to contact the painter but he never picked up his phone and asked them why he never called my phone if he did not get an answer at the door (past contact from the painter confirmed he had the number). Noonan reassured me the painter "wasn't a flake" and they would find out what happened and get back to me. Its been about a month and a half and Noonan has never called back. Needless to say, I had to go through Angie's to get a credit and apply it to something else. Due to the communication issues I can't recommend this company at all.

They arrived on time with all equipment needed (I provided the paint) and were finished at the estimated time. My home looks beautiful!

I used Noonan Construction. When I called them he came out and measured my roof and gave me a price. He also gave me a deal that was advertised on Angie’s List. The measurement for my roof was more than what was on the deal. He sent me samples of the shingles and I told him I couldn’t make up my mind. Then he gave me address to go to look at some roof that they had done and I did that. I told him that the houses did not resemble my house so it still didn’t give me what it would look like on my house. By then it was winter so we hold off because of the weather. So I made up my mind but I was not pleased with their customer service. When I signed the contract with them I had to make a deposit which I did. When I decided on the shingles they sent me a cheaper shingles than I purchased. What the guy did was he called the company they bought the shingles from and I spoke to a guy and I told him I purchased Silver Birch pro and these were not and he told me they discontinued that a long time ago. I was really upset then. So I got a different shingles and they put them on and I was waiting on someone to inspect the roof. So I had to hire an independent roofing company to check to see if my roof was done correctly. I want satisfied with their office manager when I asked if that particular shingle was in this area and she never got back to me. There were dishonest and I would not recommend them. The guys who did the roof did a good job. The independent inspector showed me some stuff they could have done around the chimney and I took pictures and sent it to Noonan Construction and they sent out someone to days to correct it.

Terrible experience. Painter called to see what kind of work needed to be done. Never called back. When we tracked them down, he came by to look at job. I'm looking to have stairway rail and risers painted. He said it was a tedious job with lots of taping. Said it would take more than a day. Got the sense he didn't want to do it. He said they were very bust with Angie Lists Promotions.

The basement is complete however I'm disappointed with Noonan Construction. This company took on more than they could chew with their Angies List basement deal. Mike Criddle from Noonan came out to review my basement and write up some dimensions, etc., in order to provide a quote for the project. This was in September 2014. Fast forward to December 2014 I finally received the proposal for the basement. After making the first down payment in February 2015, it wasn't until early May that someone finally showed up to kick start this project. The project dragged on for months, many different people for various aspects of the project when they wanted and I wasn't advised of the schedule, who'd show up when, etc. The few times I was told when someone would be here they were late, or didn't show at all. Deliveries would show up with basement materials, however I wasn't advised therefore was stuck handling at least two large deliveries. Owner Brian Noonan, advised they were too busy because they sold too many Angie's List basement deals. The workers who did my basement and the owner admitted my location was too far away as well (even though their service area includes Harford County). Note that I asked this question in no uncertain terms when Mike Criddle made his first (and only) visit here in September 2014 to review my basement and draft a proposal, I was reassured I was within their service area. I had issues with their bookkeeping the duration of the project. They invoiced incorrectly, sometimes asking me for a duplicate payment that was already made (and cashed). The lack of attention to the details with how the handled the finances created additional frustrations for me. Chances are I would have paid more than was agreed to for the overall job if I didn't stay on top of their accounting, in fact I would have paid at one point $5K more than I had to. Who knows if Noonan Construction would have realized their mistake, fortunately I caught the invoicing error before doling out another check. The owner rarely visited to manage his people and review the work being done. Overall he may have been here 2 times at best. Often times there were issues and I'd be summoned by his workers who'd hand me their phone to deal with the owner that way, and discuss issues that he couldn't see or manage because he was never here. More than once I had to remind him he should be here managing this, and as apologetic as we was, he didn't supervise or rarely got involved in the actual work being performed. Fast forward, after months of aggravation just to get this basement project done, still no owner visibility to manage this, I had to draw a line and insist Noonan allocate whoever he needs to and get my project done. The project was supposed to run 4 - 6 weeks but it ran took 3+ months. I cannot attest to the quality of the basement as only time will tell. There are issues with the drywall with screws already popping out, the corner brackets showing metal, the paint job isn't great and there's been no follow-up for retouching. The wall mounted AC/Heater they installed leaks, no one knows why and I was told me to check the filter, which I did only to advise them the filter is clean. I'm reluctant to utilize the wall mount, maybe I will if I put a big bucket or bowl underneath to capture the leakage. In addition there are several pieces of ceiling tile incorrectly placed and/or cut and several areas of unfinished business (i.e., wires not enclosed, stair rail not mounted, etc.). I will not use Noonan Construction for any future work and will not refer them to anyone I know.

Initially it took a while to secure an appointment for an estimate. When the contractor arrived at my home, he was very professional and personable. The problems came about when I did not hear back from him in a timely manner (as he told me he would contact me within a week) with the estimate for the job. The office personnel were friendly, however, several key mistakes were made in regards to properly notifying me when my installation appointment was. After not hearing from them for about two weeks, I called the office, and the office manager stated that my appointment was scheduled for the next day. When I told her that I had not received any phone call or e-mail about the appointment, she checked her files and acknowledged that she failed to notify me. The installer was professional and quick. Yet two days later when I walked into the area where the installation took place, my slipper became caught on a very sharp edge that was not cut or laid down properly, thus cutting through my slipper about five inches in length. Called the company to notify them of the problem, it took approximately 10 days for the installer to return to fix the problem due to scheduling conflicts. I noted that I would not use this company again mostly due to the lack of organization within their office, and failure to follow through with basic scheduling procedures in a timely manner.

The staff was polite and respectful but I had to manage parts of the job myself or steps would have been performed out of order (windows installed before repair work was to be done). The window company and Noonan did not communicate effectively with each other in a synchronized way which resulted in a delayed end to the job (nearly 2 months just to repair a wall and install windows) and multiple visits to correct and finish the work. Noonan worked hard to resolve the issues but in the end, the final details were still not up to my satisfaction (caulking around the door in particular).

I submitted a request to Snapfix to repair rotted wood on the back of my shed. I received an email from Noonan and called them. The person I spoke with asked for pictures which I emailed right away. She said they would get back to me that evening with an estimate. When I didn't hear from them, I called the next morning and the woman who answered asked for more pictures. This time of the inside of the shed. She again said I would hear back that evening. I sent the pictures and again there wasn't a call. The next day, Snapfix sent an email saying the company could not perform the requested service. All in all, not a good experience.

Mike arrived on time and was very courteous and professional. He took time to explain the process to me and the cost associated. He also gave me some prices on other projects in the house. He was very helpful and knowledgeable. the price was a little bit more than we wanted to pay, but it was within reason. Based on our interaction, I would consider using their services in the future.

The gentleman arrived on time, took care of the requested work in a very professional manner without a lot or breaks or cigarette smoking. No complaints. No negative remarks. He was generous and focused only on discussing the work. Very professional. I would hire them again. The job was done to good quality.

It was pretty good and also mentioned when its time to replace the roof.

I purchased a deal on Angie's list to have my two-story colonial house in Arnold, MD (with semi-detached garage) reroofed with architectural grade shingles. I had to double the roofing area available under the deal, but they gave me a pro-rated amount with a modest extra charge because of the 10/12 pitch. In all it was a 31-square job and included stripping the roof, replacing a skylight, removing a skylight and 13 sheaths of plywood due to rot. The contractor was very accommodating, we had to reschedule because we had to wait to have solar hot water panels removed before the roofing commenced. The crew was done in a day, with very little mess. I lost a tomato plant due to a shingle falling on it, but was surprised at how clean the area was around the house. The crew also installed permanent roof anchors, that I had purchased myself to facilitate easier access to the roof for later installation of solar panels. In all, I am extremely pleased with the work and the price.

It went very well. Donnie Mills was the craftsman that came out (on time) and he was very professional and helpful! Gave suggestions on questions I had concerning furnace filters. He was fast and efficient; cleaned up behind himself. I didn't even use my whole two hours! That's how fast he was!