Green Angels Landscaping & Patios

Yes, I plan on using them again next year.

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Mario NEVER got back with a design, a call, an e-mail - - NOTHING. I don't know if that means our job was just too small for his business, he is too busy for a patio job, he is so successful that he does not want any business or he is just rude and does not follow through.

There were multiple glitches along the way where if I had not paid attention things would not have ended well. But the retaining wall was built well. The drainage system was not properly constructed. I had to rebuild that 3 years later (after warranty).

Everything from start to finish was handled in a very professional manner. We have and will continue to refer the Green Angels to anyone we hear that is thinking of enhancing their home with landscape improvements.

They showed up on time the days they said they were going to do the work. The estimate of the time to do the work was dead on. The work performed and the materials used to build the patio and other outdoor structures was fantastic. We recently had other water problems that flooded our new patio. The patio has held up perfectly, no fixes needed. They have always been prompt in getting back to us when we had questions or needed information on new work. The sod they put down is all still 100% looking great. They were very professional and very friendly. A plus to me, they cleaned up after like no other contractor we had used before. We will use them again later this year and for years to come.

We had some stonework/small retention wall, patio fixed, and walkway put in as well as some landscaping due to a large bush that died from last year's snow storm. We had a livingsocial deal so figuring out what did and did not apply and the quotes was a bit difficult, but eventually got sorted out. We were booked for later, but a scheduling change happened and they were able to get us in a month earlier! They showed up on time every day and worked really hard for a really good outcome. The walkway wasn't quite as nice as I was expecting, but it was an add on we weren't so clear about, so largely our fault, so not a big deal. The patio, wall and landscaping are great though!

We attempted to contact Green Angels by phone a few weeks after purchasing the deal. Two weeks later and several attempts by phone, we finally got a call back at 9pm one evening to set our appointment. We scheduled the appointment for the following afternoon. Both of us left work for this meeting the next day and nobody showed up. My wife called for the next four days to find out why they did not show but all calls go to an answering machine - no voice mail? I finally got fed up and left a message that I would leave negative feedback on Angie's List if they did not contact me within the next day. This is where the excuses begin. The "scheduler", who I believe runs the company with her husband, Mario, the "design consultant" said that there had been miscommunication between them. She never apologized - only said "these things happen." She was away at a conference but somehow was unable to keep a confirmed appointment for the next day. She said, her clients prefer email. Her email correspondence is unprofessional and written like text messages. We rescheduled our consultation and Mario, who seemed like a nice guy, showed up on time. Our quote was sent via email a week later. Although the quote was 30% higher than previous quotes, I contacted her for a meeting to see the plans and discuss options. I was even going to inquire into a much larger job. A Monday afternoon meeting was confirmed via email on Friday. I rearranged my schedule for the week at that point. I had meetings Monday, all day. I was finally able to check email at 445pm and saw that our "confirmed" appointment was cancelled. No phone call; just an nondescript email. I wrote letting her know how unprofessional her service is and she rudely argued with me via email. I called living social and got a refund...they had many other complaints about this company. This is the worst service I have ever seen. You can't run a business from an Ipad...

I contacted Green Angels via email and made an appointment to discuss about $10,0000 worth of hard and landscaping. I worked at home that day so I could meet the designer. No one showed up. When I called the office, the office assistant said it was her mistake and that she gave him the wrong day. She then decribed at length how busy they were and a litany of excuses with the "tip" they prefer communicating with customers via email and not phone. No apology. I was not too happy about this after rearranging my work schedule etc. I recheduled and Mario arrived promptly as scheduled and seemed very competent. Three weeks later, I have called twice and left messages and sent 2 emails asking when my plan willl be ready but have received absolutely no reponse. It is very disappointing since I wanted to get the project done by Thanksgiving. I now need to find another company. Given the lack of responsiveness and the attitude of Green Angels office staff, I would never use them to do work.

. It was beautifully designed. It was punctually and professionally installed for most parts. However I had certain issues. They don?t seem to honour their guarantee well. The whole installation process took a week and there were a lot of heavy equipments used. They started the job and finished the job promptly and there were no delay. Overall they did a very good job. The grounding was washing away between the stones and I called them and I never hear back from them. So responsiveness was bad. He does not want to honour his warranty. I would consider using them in the future.

Mario and Donna are very engaging people and I wanted to do business with them. They did my initial landscape for a large sum. I was very pleased with the work which included brick pavers in the walkways. They have since been very unresponsive to my needs to maintain the lawn. I have since used other contractors to do basic things like mulching and weeding. Mario guarantees all his work and replaced 2 trees that died during a bad winter at no cost. They have provided me proposals on some services but have not provided me landscape plan as I have requested. I am reluctantly resigned to move on to another landscape service. They do a great job and primarly focus on big money jobs. They do not respond to small jobs very well. They still keep in touch with their mass emailers and engage customers with their parties (which I understand are alot of fun) I recommend them for a big job, but look to someone else for maintenance and smaller jobs.